Amazon.com Customer Reviews
Nice looking frame, subpar performance - Review written on May 21, 2008
Rating: 1 out of 5
1 customer found this review helpful.
I am on my second frame. The first one freaked out on me and wouldn't do anything. It started emitting a burning smell, and eventually only came up to a blank screen, no matter what I did. I attempted a firmware update, but it never did anything.
I returned it for a replacement. Amazon was very helpful in returning the frame. I got the replacement quickly, and shipping the item back was a breeze.
Now I have the second frame, and it at least works partially. It may work better on a PC, but on the Mac, it is very flawed. It does not work as described in the manual. I finally was able to get it working with an SD card, but occasionally it still freaks out and gives me a blank screen. I have to unplug it at that point to restart it.
If any Mac users have a digital frame that works well, I'd love to know about it. I like the looks of this frame, and the price was great. It just does not work as described, and has been quite a pain. Skip this one and look for something a little better.
Fantastic digital frame for the price! - Review written on May 16, 2008
Rating: 5 out of 5
I bought the Philips 5.6-Inch Digital Photo Frame (White) for my mom for Mothers' Day, and not only does she love it but I wish I had bought one for myself!
The frame itself is bright white and sturdy-feeling. It looks nice, not cheap. It comes with a USB cable, wall charger (there is no battery on board, so you'll have to keep it plugged in), a quick start guide, and an installation disc.
The disc contains a program for copying the pictures over to either the frame's hard drive or any external memory card you have inserted into it. The interface is a simple drag/drop and has decent sized thumbnails so you can see what it is you're copying over. You can create separate albums on it, so you could organize your pictures if you wished.
The back of the frame has buttons for power and to access the menu. You can input the date and time (and have the time show up on your frame like a clock), create and save slideshows of select pictures, view your album, and so on. Or you can simply show all of your pictures as one big slideshow (you can't, however, combine pictures from your card and pictures on the hard drive -- it's one or the other, so be sure to get a big enough memory card to hold all of the photos you want).
My two favorite features: the auto adjusting of the pictures (I have a frame where vertical pictures aren't always vertical, which is unfortunate -- on this frame, they are right EVERY time) and the HUGE menu available for how you want your pictures displayed. There are various collages you can use, or just show the picture full size, or randomize how they are displayed. There are many choices for transitions between pictures, like a puzzle frame or various wipes or a simple fade -- or, again, you can randomize it. You can choose how long you want the pictures to show for (less than 5 seconds? 10 seconds? an hour? a day?). You can even set it to turn on automatically on the weekends. This was a great deal for the price, and my mom loves it!
If you're looking for a great frame, look no further. This one has everything I could want and more, it looks nice, and it even makes a great gift.
Exceeded Expectations! Also Compatibility and Startup tips! - Review written on May 12, 2008
Rating: 5 out of 5
I bought these when they were recently priced at around $50'ish delivered. I expected an average picture at best, but I was blown away at the image that I was viewing for my bargain-priced purchases. I own some digital frames, and I have seen several others. Images on many small frames are grainy, washed out, unnatural, or any combination of the three. The images on this one were exceptional. If you can catch them on sale again, they are well worth it up to about $60'ish, maybe even $70. I have bookmarked the page to watch for future sales. If they drop that low again, much of my holiday shopping will finish early for a change.
I purchased these as gifts for my mom's and mother-in-law's desktop, not as presentations. I preloaded the images and sent them on their way. I have not tried any MP3 or movie playback. While I can understand that other people might want these functions, they were not amongst my deciding factors.
PHOTO TIP for Windows users: In order to get the most out of the storage, your loaded image resolution should closely match the frame's native resolution of 640x480. This is easy to do without any additional software. Go to the folder that contains your pictures. Select the first image you want to load by a single LEFT-CLICK (and release). Now press and hold down the control key. WHILE HOLDING DOWN THE CONTROL KEY, select additional images in the same LEFT-CLICK (and release) manner that you selected the first image. All of the selected images should be highlighted in whatever Windows theme you are using. If they are all highlighted, release the control key.
READ CAREFULLY: DO NOT LEFT-CLICK ANY PHOTO WITHOUT THE CONTROL KEY PUSHED BECAUSE IT WILL "DESELECT" ALL OF THE OTHER IMAGES. THE SAME "DESELECT" WILL OCCUR IF YOU RIGHT-CLICK OVER ANY NON-SELECTED PHOTO.
To shrink the images to your frame's native resolution, place your cursor over one of the selected images and do a RIGHT-CLICK (and release). At this point, a window will come up with several options as to what you want to do with the selections. There will be a "Send To" option with an arrow next to it. Hover your mouse over, or LEFT-CLICK (and release), the "Send To" line. This will cause another side window to appear. When it does, LEFT-CLICK (and release) the "Mail Recipient" option.
A window will appear asking whether you want to keep make the images smaller, or keep the original size. Ensure that the "Make all of the images smaller" is selected, then LEFT-CLICK (and release) the "OK" button. When the email pops up with all of your attachments, place yourself in the address line, and send it. The images you receive will be VERY CLOSE to the 640x480 resolution. Save them in a unique folder to load on to your frame. Depending on your version of windows, the text may be different, but the procedure is mostly the same. I do not own a MAC, but I suspect they are fine machines and I'm sure they have a similar, if not easier, way to perform the same function.
If you do not have email access on you computer for whatever reason, there is still a solution. The email window that pops up has all of the photos in the "Attach" block. Close or minimize all of the other windows leaving only the draft email open. If it takes up the entire screen, LEFT-CLICK (and release) the "Restore Down" button. It is between the red "X" (close) button and the minimize button. Now you should be able to see your desktop and the email.
Create a folder on your desktop where you can save the corrected resolution images. Do this with a RIGHT-CLICK (and release) on a blank spot on your desktop. In the window that appears, hover your mouse over, or LEFT-CLICK (and release), the "New" line. Then LEFT-CLICK (and release) the "Folder" button. You can rename this folder if you wish. If the email block somehow covers the new folder, move either the folder or the email block around until you can see the names of the files in the "Attach" block and the new folder you just created. Do this by LEFT-CLICK (AND HOLDING) the top bar of the email block and dragging it around with the mouse. Release it when finished.
IMPORTANT NOTES (IFORMATION ONLY): For the next steps, you will not see the typical "drag and drop" features. In addition, the normal copying and pasting features (RIGHT-CLICKING, Control-C, Control-V, etc.) do not work.
LEFT-CLICK (and release) on the name of one the images in the "Attach" block. Now press and hold down the CONTROL key. While still holding it down, hit and release the letter "A". CASE IS NOT IMPORTANT. Release the CONTROL key. Now all of the images in the "attachments" block should be highlighted. LEFT-CLICK AND HOLD on the name of one of the highlighted images. While still holding the LEFT-CLICK key, drag your cursor over the storage folder you created, and then release the LEFT-CLICK button. After a few seconds, the email screen will refresh. The bar at the top will no longer be highlighted. The photos are now copied into the folder you created.
START-UP TIP: Depending on your frame and your PC, your USB might not recognize the frame unless it has been setup first. You do not need to go through a complete setup, just a few steps to start a slideshow with the pre-loaded images. One of the three frames I purchased, one was like this. After the initial setup, this did not recur and there were no other issues. To be clear, this was neither a problem nor a defect.
Takes a while to get the hang of, then it's fabulous - Review written on May 12, 2008
Rating: 4 out of 5
I was worried after purchasing this and seeing that some people absolutely hated this frame. Although it took me quite a while to figure out how to download the pictures from websites, once I got the hang of it, it was a snap. The manual that comes with it is laughable (just a couple of pages - a quick start guide - although they did offer it in about five different languages). There was mention of referring to the cd manual for downloading pics off of your pc, although there was no manual (and I don't know if it just wasn't included or doesn't exist). It says that it holds 100-150 pictures on the internal memory, and I have about 30 on there and didn't get any warnings that I was close on space, so I think the internal memory is adequate to start. The only thing I didn't like about it is that there is no battery and it has to remain plugged in all of the time. I don't know why, but I just presumed that a digital frame would be wireless. So that was my oversight and fair warning to future purchasers. Because it doesn't have a useful manual and thus took me a while to figure out, I am giving it 4 stars.
If it were a little more user friendly (such as adjusting the photos to a certain order) I would probably have edged up the rating. Then again, my rating is also based upon the gold box deal of $50 which really makes it a steal! If I would have purchased it at the current list price of nearly $150 I would have returned it and rated it much lower as there are better frames out there in that price range (certainly cordless ones with better manuals and web support).
Nice picture, lousy interface, wildly varying price! - Review written on May 10, 2008
Rating: 3 out of 5
First, beware all the 5 * reviews. Most of those people got it on a $50 special and, of course, are thrilled at its value. I had to pay $70 a few weeks later, and now (just two weeks further on) it's listed at over $140! At $50 it's a great buy, at $70 so-so, and I don't know who would pay $140 for it.
As others have noted the picture is bright and sharp. 5 *'s on that.
The user interface is one of the worst I've ever dealt with. That may be partly because I am using a Mac and therefore was unable to use the software that came with it, but I'd expect that even a Windows user would prefer to use it as a USB drive when connected to the PC, and merely drag and drop pictures rather than having to learn a new piece of software. After several hours of experimentation (maybe reading the manual would have been faster, but the parts I read seemed unclear, so maybe not), I figured out how to do it on a Mac, with the internal memory only. But, since you can store well over 100 pictures there, that's OK.
The trick is to only put JPEG's in the root directory, not in any of the albums. The frame then converts them to the right size and puts them in thumbnail versions and into the default album. I gave up on learning to use albums and will just maintain them on my Mac, delete all photos from the frame's internal memory, and load new ones instead. (But don't delete anything else! That might delete the software. I used Compost to get them deleted from the Trash, thereby freeing up space. Alternatively, you could empty the Trash, but that empties your main Trash as well as the frame's.)
I also had problems, as did another reviewer, with only some pictures being recognized. Some experimentation leads me to believe that the frame cannot deal with JPEG's over a certain size. The unrecognized ones were 2 MB each, while the recognized ones were about 100 kB each. I therefore now use GraphicConverter (or PhotoShop Elements) to crop pictures to the 4:3 aspect ratio the frame wants, to reduce them to 640x480 (its native resolution) and to save them as JPEG's no larger than about 100 kB each.
After copying these to the frame's root directory (the highest level), "eject" the frame from your Mac and unplug the USB cable, but DO NOT UNPLUG THE FRAME. The frame then goes through an uploading routine and tells you it's doing that. At the end, you'll have pictures where they should be.
Philips 5.6 inch LCD Photo Frame - Great Starter Frame at a Decent Price - Review written on May 06, 2008
Rating: 4 out of 5
25 customers found this review helpful.
The Philips 5.6-Inch Digital Photo Frame (White) is a great value in a relative sense when it comes to the expensive digital frame market. The features are somewhat limited, but the relatively lower price is bound to entice a lot of buyers. I actually prefer the Philips 7-Inch LCD Digital Photo Frame (Black) because of the black frame, slightly larger screen, and USB flash drive compatibility. But if you need a basic starter frame at a low price, this is it.
Pros
+ Great advanced menu functions allow you to control your slideshow
+ Very nice variety of slide-show transitions and collage options
+ Nice memory card slot allows you to connect up a variety of memory cards
+ Memory card slots for Compact Flash I (CF), SD Card, Multi Media Cards (MMC), MiniSD, Memory Stick (MS), and XD Picture Card
+ Convenient timer option turns PhotoFrame on and off at the hours you select
+ USB connection to your computer (to manage the internal memory),
+ Play slideshows, single photo, thumbnails or show clock
+ Nice looking frame design
+ Adequate 32 MB internal memory
+ 640X480 display for nice sharpness
+ Price is right for an entry frame ($50 range)
Cons
- Pictures must be JPEG and work best when in native picture format
- Photos edited in certain software WILL NOT work, even when saved as JPEGs
- JPEG support limited to 16 megapixel and 10MBs files
- The white frame isn't as attractive as the black one on the 7 inch model
- No video playback
- Lacks MP3 music playback for slideshows
- No USB port for flash drives
- Competing alternatives from Sony natively support other image formats (RAW, TIFF, BMP)
- Phillips quality control has been declining; definitely test this within your return period
- Many newer alternatives coming to market which use less power than LCD
The frame comes with a quick reference manual and Windows and Mac software on the included CD. The CD also contains Windows compatible picture manager software. For a full PDF manual you will have to go to the website. There's some kind of menu driven help manual on the CD as well.
But the truth is you don't need a manual really. The built-in menu is really well designed. Not all the settings are on the first screen, but with some searching you can set up almost everything you need.
The frame is listed at a display ratio of 4:3. This means it's compatible with most standard camera formats, including my Nikon and almost all handheld Canon models. Those with wide-format digital cameras will want to look for one of the many widescreen frames to save the step of reformatting.
The optional clock display is another nice extra that makes this frame versatile. This somewhat makes up for the lack of MP3 playback.
The frame also has automatic orientation detection as an option, which rotates pictures from portrait to landscape. There are also collage and thumbnail view options.
This guy doesn't have the native image format support of some of the newer (and much more expensive) frames from Sony. And I'm very nervous about Phillips spotty quality record of late. So far so good. But definitely put this through the paces before your return period expires.
Overall this is a good product at the right price. Hopefully prices will come down over time.
This unit is worth a look.
Enjoy!
Crashes, displays improperly--DO NOT BUY - Review written on May 02, 2008
Rating: 1 out of 5
This product was a complete disappointment and waste of time. My wife and I bought one for each set of parents with the hope of mailing them an SD card with pictures of grandchildren every few months. Imagine our disappointment when the frame failed to work. It simply can't handle the JPEG files we give it. They're straight from the camera, untouched, except that some have been rotated in Mac OS X's photo import tool.
Here's what happens. When we start the slideshow, some pictures are displayed on their sides rather than properly. If we rotate the photo frame, the pictures rotate so that they stay on their sides! And then when we push the menu button, the whole frame freezes up. It has to be unplugged and plugged back in to get it working again. Obviously not the hands-off easy display for the grandparents we were hoping for.
From the other reviews, it's clear that the frame works for some people... but you should AVOID THIS FRAME because there's no way of telling if it will work for you. We have to send both back--it just doesn't work. This is unacceptably poor quality for a big name company like Philips. We won't be buying from them again.
(Oh, and the Philips product support web site was no help. I downloaded and installed their firmware upgrade, but it made no difference, and there was no mention of any problems on the site.)
Has problems with some JPEG files - Review written on April 30, 2008
Rating: 2 out of 5
13 customers found this review helpful, 3 did not.
I bought this frame because it was inexpensive and I wanted to see how useful a digital frame could be. Overall, it's a nice looking frame and while the interface isn't as simple as it could be, you can play around with it for a while and figure most of the functions out without having to look at the manual. For me, the reason I only gave it 2 stars is because it only supports JPEG images and even then, only supports some of them. If you're like me, you've collected a lot of images from your digital cameras, email, the web, etc and have folders of things that might be fun to display in a frame. I decided to load some up on a Compact Flash card to view them on the frame and that's when the problems started. It seems that this frame is very particular about what kind of images it will display. Even if they are JPEGs, some will not display. In fact, they seem to confuse the frame. In thumbnail view, I get little X's in place of thumb nails even though it also displays a thumbnail of the image. So if I have 25 images, I get 25 thumbnails and 25 blank thumbnails with an X. It appears that if JPEG's have been manipulated through Photoshop or other imaging programs, they might not be easily recognizable by the frame. During the slideshow, sometimes it plays them, other times it does not. I've tried to figure out what about the images is different but haven't been able to determine a cause. All I know if that if I take a memory card directly from the camera and put it in the frame, it works as expected. If I use images from other sources or manipulated images, it becomes much more troublesome. The manual actually alludes to this problem but doesn't really clarify what JPEG settings cause the problem. It says it supports progressive images but will display them slowly, otherwise they just indicate there could be problems. So, long story short, the frame works great if you have a camera that saves images in JPEG format and you put the images on the frame just as they came out of the camera. If you want to use it to display other file formats or images from other sources like the web or email, this isn't the frame for you. I know Sony's new frames support RAW, TIFF, BMP and JPEG and I'm sure some of the higher end Philips frames do too. Just make sure you know about this limitation and if that's a show stopper for you.
This picture frame rocks! - Review written on April 29, 2008
Rating: 4 out of 5
1 customer found this review helpful.
I bought this picture frame as a GBD a couple of weeks ago. Now, when I got it, I had just returned from trips to NYC and Biloxi, MS- and I had many pictures that I wanted to show off to friends and family. After sitting for a while working with the frame, I managed to put my pics from my memory card to the internal memory- although I know I could have just left them on the memory card and played it from that.
Some reviews have complained about the color- the white does not bother me- I may add some details to the frame, since I am a scrapbook person, but the white looks nice against my dark bookshelves.
The size was a small concern for me- but once I actually started using the frame- I really like the size. I might would enjoy a bigger one, but am happy with the size of the frame.
The price was right for me, espeically becasue I had been considering getting a knock-off frame, until I heard about all the problems people were having. But, if I needed another one- the price still is not bad for the quality of the product.