Worked great for the first hour then went completely dead. A nice product but overall people are having too many failures.

While the photo display portion of the frame works fine, the video functionality is sorely lacking. Videos do not always display correctly, frequently freeze the frame requiring a reboot, and the repeat function never ever works.

Works great right out of the box. No real problems, but I never could get it to load an xd card. Totally confused my PC. I stuck a preloaded SD, turned it on, hit a few buttons and it ran a very nice slideshow. Has a great picture with very high resolution and brightness. I haven't tried any video or audio, but I bought if for my wife to keep pictures of the grandkids at her desk. It does exactly what I wanted it to.

I bought this from Long's. It powered up fine and showed the demo slideshow, but nomatter what I did, my photos showed up as a black screen. I tried a photo card and it said it couldn't read it. I tried a flash drive, and there was no jpeg preview and the photo was black. I tried to plug it directly into my camera and it still came up with no preview and a black screen. I even called Coby tech support to find out if I was doing something wrong and she told me to return it. I thought this would be a good deal for the money, but now I'm just going to go out and spend the money on the Sony version. I hope it works.

Resolution is not great, but you can certainly see the pictures. We tried using full resolution pictures (multi-megapixel) and slimmed down pictures, but they looked the same. The pictures from our SLR looked much better (less pixelated) than the point-shoot camera. Not sure why that's the case.

The buttons are a bit small. We actually bought this as a gift for my grandfather, and he has a difficult time flipping through the pictures. I wish there was something as simple as the iphone picture viewer at a reasonable price. That is what we were looking for....

I am very disappointed of Amazon. I order 2 frames one of them was broken

Well, the product is good for its price. But, the fact that the pictures do not fit your screen well irritated me initially until I found out a solution. You need a software to convert your 4:3 pictures to 16:9. The software I used is "JS PhotoPrep". You can convert all your pics at once. Once you download and install, check mark both "Perform Crop" and "Perform Resize". Select Crop ratio as 4X6 and "Desk-view" in Perform Resize with a High quality (for enlarging). Now use these pics on your Coby Photo frame. Once you get into the slide show mode, click the right arrow twice to get into the full screen mode. You should be able to see your pics coming on the full screen without distorting it. Hope this helps.

I had thought about digital photo frames for some time, then received one as a gift, so I had no preconceived notions about performance. Overall I think this was a good basic introduction to the photo frame concept. I do turn mine off when not viewing (as you should with any electronic gizmo) and have not yet seen any image moving sideways.

Pros: I personally found it easy to set up, get it loaded with photos and start displaying, basically just loaded a USB drive, inserted it and turned on the frame. I like the 2-color frame feature though I haven't tried it yet. I like that it takes many kinds of memory cards as I may switch to a CF card so that it doesn't stick out the side of the frame. Seems sturdy enough to use other places than the desktop, this might be a fun thing to actually take to an event somewhere (family reunion, charity event, trade show booth for example), loaded with photos of past events, and set it up to display.

Cons: Photos need cropping to display properly and make maximum use of the pixels on the screen. I found N. Michael's review and instructions extremely helpful and they work great. This could be frustrating for folks not used to using graphics programs of any type, though, and is tedious to do for many photos like I have been. The resolution is adequate, though I was a bit surprised that the resolution was not higher, the display is somewhat pixelated, and a higher rez is definitely something I will look for in my next frame. The display is also quite contrasty and a little dark. I haven't been able to figure out how to move from one slide to next manually using remote in full-screen mode.

Again, overall, great basic introduction to the photo frame concept, and probably quite good for those whose expectations aren't high. I am enjoying it quite a lot as my digital photos aren't trapped on my computer anymore!

This Coby DP-350 looks like a quality piece that is going to be great, but I wasted most of today trying to load pictures and music. The buttons are usually unresponsive. The menus are awkward, and seem to vanish when you need to use them.
I got pictures loaded okay (they look a little "green" to me), but the thing doesn't recognize any of the MPEG files that I loaded on it!
Ugh! I hate it!
I should have been tipped off when the bright yellow sheet that came with it said "Stop! Call us before you consider returning the product!"
When I saw that, I asked "Why would they say that?" After my wasted hours and frustration, now I know why!
Ugh!

Product is very hard to get to work. Therwe must be a better way to get it started.

This frame is exactly what I've been looking for! Came on time in excellent shape. Thank you!

This photo frame is amazing, you can have most of all the popular media storage cards in the market and and your videos combines with photos and even listen to bacgroung music. I placed a 4 CB MS card in it with most of the pictures i've taken over the years and it has become one of the main attractions in my home, since everyone looks at it to see our picures.

I bougth this originally for my wife to use in her office, but she liked it so much that we decided to leave it here at home and buy a smaller one for her desk.

Pictures look great and with excellent resolution and brightness.

Higly recomended if you take digital pictures, because you will be able to see them in a screen that's bigger than any regular paper print, and you don't have to worry about programming or anything, since it prepares and sets up the slide shows by itself.

It has a remote control too, and you can hook it up to another devices to receve imput and send outputs also.

Great purchase all over, and cost less than other brands and so much more than them.

It has two color plates (Black and white) to blend with your decor.

Highly recomended

i have two of these 8 inch digital picture frames with the 800x600 resolution. the picture is so sharp people mistake it for an actual picture at first. My tens of thousands of pictures have looked superb on them. And since it has the ability to play music you can have some background music playing while the slideshow is going. An excellent feature around Christmas. It is very versatile, accepting many media cards and USB drives.
I paid $109 from Amazon for mine and it has been well worth it. I wouldn't hesitate to by more if I need them.

I was very pleased with the product for the price I paid. It was easy to use and the picture quality was good for my use. Granted, I'm sure there are better products with better quality, but if you are looking for something affordable this is a great buy.

I don't know what the other complaints about this item not working well as a music player were about, it worked just fine for me even though I mainly purchased it as a digital picture frame... The music aspect is just a "bonus"... It was easy to work with and load with photos and music... My only negative comment and the reason I only gave it four stars is that I wish it worked on a simple "plug in" electrical socket as opposed to needing to use a USB computer port... It's a small problem that is easily overlooked with all the positives about it...

This digital frame has lots of options, such as (a) a replaceable wood frame, (b) musical capabilities (c) 7" frame. For all this , the price is definitely worth it. However, the only thing that's missing is the ability to play music and pictures at the same time. When the music plays, just the menu shows, but not any picture images.

Item never worked, had to be returned to Amazon, whom is still my favorite retailer, as for their easy return policy. Skip this, maybe it will work for you but mine never worked and I do not have the time to wait for another possible defected one to ship out.

Very happy with product. Picture is excellent, doesn't stretch or distore my JPEG pictures. Setup was easy and options are good. I havent used the vidio or music but mainly purchased the product for displaying pictures.

This thing will not play AVI files as claimed. When you select the AVI file, the screen goes black for a second the returns to the menu. Playing AVIs is the primary reason I purchased this thing.

The feed back page on their web page has a contact section, but when you try, it will not take your comments. It responds with a statement that says I'm using an unapproved Domain.

Very disappointing.

I'm only giving this thing a one star rating because I can't give a zero rating.

Coby has used non-square pixels in this photo frame and the resolution of the frame is 351x268 (much lower than their advertized 480x268). If you want photos to take up the entire screen, then it's a pain, but it can be done. Here is what you must do. When you turn on the unit, click the 16:9 button on the remote so that photos extend to the edges of the screen. Also, go into setup, go down one to Photo and then over one to View Mode and set it to "Original" rather than "Autofit."

If you do the math, you'll notice that 351x268 has an aspect ratio of 1.31, but the physical frame has an aspect ratio of 16x9 or 1.78 (the frame is 6.0in x 3.375in). So, if you want a photo to take up the full 16x9 screen AND look normal, you will need to crop your photos to a 16x9 aspect ratio and then reduce the photo's pixel count to 702x468 (twice the units actual resolution).
Here are the steps with Adobe Photoshop Elements v 2.0:
(1) Use the Crop Tool, with Width set to 16 in and Height to 9 in, and crop your photo as you like. Note that your photo will not actually be 16 inches in width. The 16in x 9in merely ensures the proper widescreen aspect ratio.
(2) Image->Resize->Image Size
(a) Uncheck Constrain Proportions
(b) Set width to 702 pixels
(c) Set height to 468 pixels
The faces in your photo will look tall and thin. Don't worry, because the non-square pixels of the Coby Photo Frame will stretch it back out to look normal.

So that is how you get the photos to fill the frame for widescreen. Once you go through all of this photo resizing mess above, you will notice that blue skies are washed out and many color details are missing. Therefore, Coby offers the following (1) misinformation regarding their products true resolution. (2) No help on getting your photo to fit the unit. (3) Non-square pixels - another brilliant move by Coby! (4) No information on color-depth, and I would be surprised if this unit can display more than 256 simultaneous colors given the poor color rendering of the photos.

In addition to all of this, I have owned other Coby products that repeatedly fail, even when you have Coby tech support fix the product again and again. I will be surprised if this thing lasts.

I'm very happy with this product for viewing pictures. The screen is large and looks great. The menu system is easy to navigate.

I had some trouble viewing .AVI files taken with my digital camera- They have some horizontal lines through them. I did not try to troubleshoot this at all- I may be using an incorrect video type or something simple. However, I didn't plan to use this item for viewing videos, so I don't mind this problem.

I bought this for my Dad as a WMA player - the photo album was a bonus. Well, I couldn't get WMAs onto it and when I contacted Coby customer service about the problem, she said, "Well it's really not made to be an MP3 or WMA player - it's a portable digital photo album." She was no further help - I'm returning it to Amazon!

i was disappointed in this product. it's slow with showing the pictures. the quality of the pictures are not great. i would look to another product than this.

I'm reviewing the second unit I've had. I returned the first one because of static on the display, but the second one exhibits the same problem, and other reviewers have reported it, too. Summary: Static on the screen, EXTREMELY slow performance, doesn't show AVIs at all, can't play MP3s while viewing photos. It's a barely-adequate display for JPGs. The only reason I'm not returning it (again!) is that it's fine to leave on my desk at work, and cheap enough that I don't worry about it.

Nice picture quality. The look n feel of the hardware is great.
However, the thin plastic covering on the screen (which I believe is meant for protection) formed air bubbles which ruined picture quality. I wish it had a better covering.

This is the cutest and most useable portable digital photo frame that I have seen and I've looked at many. Also the most cost effective. Problem is it doesn't work! The MENU button was dead - didn't respond. Package inserts said call Coby before returning - so I did. Coby's instant response was return it. If you return it to Coby, you have to pay postage, even though it is a defective product, you still pay postage. Amazon covered the return, however Amazon did not issue a replacement, I had to order another one. 2nd try - same problem, dead MENU button. 2nd call to Coby - same answer - just return it. No help offered. When I asked the tech if they had a recurring problem as I did, tech said my best option was to just return it.
I love the potential here, but the frustration was over the edge. Coby is not a company that I will deal with in the future, however Amazon was very good about returning and crediting and paying the postage. I highly recommend shopping @ Amazon. As for the Coby portable frame, my best advice is DON'T BUY THIS PRODUCT.

This is a super photo album, what more can I say! We have two of them and they go with us everywhere.

I had high hopes for this miniature picture frame. Need to load with baby pictures for grandma. Something easy to use, looks good, GREAT case. When I went to load the photos, they loaded fine, but between each photo displayed a screen that said, invalid file format. It was very annoying. I wrote 7 e-mails to COBY to which none were answered. i eventually had to call to find out that their only resolve was to reset the unit. AFter 2 resets with no result, the only thing tech could offer me was try it on a PC. that's the point, I don't have one. I bought it because it claimed it worked with the Mac, in the end. A major disappointment.... do not buy if you own Mac. Waste of time and money....

This product does what it claims, and the price was the best I found online and at retail stores. You cannot play MP3s while looking at pictures, but other than that it was well worth it.

Buyers should be aware that this frame has no internal memory and can't be hooked directly to your PC. You'll need external memory (SD card, USB Flash Drive, etc) to view any photos.

Of course, if you spend $10 and get a 1 gig USB flash, then spend some time formatting your photos to meet the frame's tiny 320 x 240 display resolution, then you can run a slideshow of hundreds, if not thousands of photos. But unlike most other frames on the market, this frame doesn't come with any way to remember your photos ... you'll need to provide your own memory.

Not stated anywhere in the manual - if you are using a USB flash card that has more than 2004 pictures, - some pictures will never be displayed. The frame will display only the first 2004 pictures.

ALSO the random shuffle mode is not really random at all, the same pictures will be cycled over and over like 1st, 5th, 8th, etc, but other pictures will never get displayed.

Customer technical support is rude (they do not even pretend to be polite and hang up on you if you ask questions tey do not know the answers to) and they are not knowledgable. I am an experienced computer engineer and my opinion is that this piece of electronics is not a quality product, however the price is quite high and does not reflect the short-commings.

Hi- I was very pleased with the reviews and the actual product when I received it. One of the main reasons I purchased this frame was because it was supposedly compatible with a Mac. I followed the directions for hooking up to the computer, but the computer never read it. I wanted to drag pictures onto a blank scan disk on the frame. I called customer support, but all they did was read the directions back to me. I then emailed Coby directly, and no one responded. I was very disappointed and had to send the frame back. I suppose it will work great if you have a PC, but it did not work with my Mac.

I could not get this device to work with my computer. Coby's technical support said that it must be defective. I got a second one from Amazon and it had the same problem. Coby's technical support said that Amazon must have a bad batch.

I bought this digital picture frame for my mom and she really LOVES it! It is very easy to use, a perfect size, and has a clear picture. She really enjoys that you can switch the frame on the outside from gold to silver. It was a great gift, that she will have for a long time.

... badly flawed, I'm afraid.
Nice display and heft. But:
Direct USB connection freezes my Macs (PowerBook 12, and iMac 2008).
My PC with XP (both sp2 & sp3) sees an "unknown device" and finds no driver.
And, slideshow quits after maybe 100 photos, including many skips, although my card had 600+ photos. No quantity limit is specified in the booklet or advertisement. Tried loading the card from PC instead of Mac, but show still quits early. Tried breaking the show into multiple folders with sequential names; then it seemed to run longer, but skipped folders too.
Should accept various preloaded memory cards. But, 1GB Patriot brand SD card initially didn't seem to work in it (but was OK in the PC); a 256 MB CF card worked in it, but slideshow still terminates early.
Also the buttons are hidden, hard to distinguish.
Amazon kindly exchanged the first one for a like unit; I hoped it might work better, but no go.
Coby would require shipping to NY state on the customer's dollar both ways.
Breaking News - Coby tech support was polite, but did not have any answers. The Coby manual says "baseline JPEG files up to 32 million pixels and 14MB in size", but that apparently is untrue. After multiple experiments, I discovered success ONLY after using Windows XP's (right-click in Explorer) "resize pictures" function (to 800x600, replace) on the contents of photo folders while on the PC. Then, load all photos at once onto a freshly formatted memory card (to avoid fragmentation, which seems to change the play order) in a card reader. With this effort, all photos (in sequential folders) seemed to play correctly. Turns out, folders are not necessary for my 630 pictures.
COBY needs to tell it's customers of this resizing requirement, and also not to connect their Mac directly lest it latch up; and to provide PC drivers.