Philips 6.0 Dect Cordless Phone with Answering Machine (Dect2251g/37) Reviews



Amazon.com Customer Reviews

Nice phone. Could be better, though... - Review written on May 31, 2008
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Rating: 4 out of 5

Nice phone. It is pretty clear. A good standard phone probably sounds a bit clearer.

I wish the phone would beep when there is a message waiting. I would need a manual to use most of the functions; so, we just use the bare minimum features, that being the phone and the answering machine.

Nice thing is the answering machine does not seem to need extra batteries to remember the out-going message after the power is shut off.
Good voice quality, disappointing features. - Review written on May 25, 2008
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Rating: 3 out of 5

I have been happy with this phone as a phone. By that I mean the voice quality during calls is good. I have noticed zero interference as advertised. It is the other features I find disappointing. The caller ID window on the handset is kindof small, but it seems to me that they would have had enough room to put the number, the name of the caller and even the date/time of the call on one screen. Instead, they have put one at a time on the screen: Name (which appears when the call comes in), number, and date/time. This works fine for taking calls from people I talk to a lot, because I can see who is calling. But people calling from cell phones, the window just shows "wireless," which tells me nothing. And for others numbers this is just annoying.
Also, the answering machine in the base unit SUCKS. The outgoing message I recorded sounds like it was made on one of those walkie-talkies you had when you were a kid. If someone calls and hangs up when they hear the answering machine pick up, it records several seconds of silence, then a wierd noise, then a dial tone for a second or two.
With this high-tech transmitter DCT 6.0 stuff, you would think they could have programmed the digital answerer to know when someone hung up (like the Uniden I bought 6 years ago, that finally died this year.) I guess so many people use voice mail now, they decided the answering machine was somewhere they could get away with skimping.
Overall, I stick with three stars because the phone itself is great. It's small and lightweight, the voice quality is good, the battery life is good, and I love that I won't have to find some proprietary $18 battery when it needs new batteries, I just have to plug in two reghargeable AAs.
Not bad, just a few kinks.
Good Telephone - Review written on May 19, 2008
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Rating: 4 out of 5

I used this phone for my skype call to China. The voice quality is great. It does not have many functions, however it does make fundamental communication function very well.
NOT A GOOD PRODUCT TO PURCHASE - Review written on May 07, 2008
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Rating: 2 out of 5

I brought one Dect2251g/37 with an extension handset. After charging the base handset for the initial 2 minutes, the AC power adapter blasted. It's good that I had installed one of those power trippers to save my life :).
But overall, I won't recommend this product due to this kind of faulty piece i got.
VERY pleased with the quality of this cordless phone - Review written on January 01, 2008
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Rating: 5 out of 5
1 customer found this review not to be helpful.
I bought this cordless phone for my daughter for Christmas. She and her husband were more than pleased with the clarity of the calls and the feel of the handset. It's small and designed so one can't hold it with their neck, which can cause neck problems. They were so pleased, I ordered an expansion handset for them and a phone and expansion handset for my own use.
phone description not accurate - Review written on August 02, 2007
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Rating: 3 out of 5
2 customers found this review helpful, 1 did not.

Just received the phone, it looks very good but it does NOT have a headset jack like the description says.
couple of weeks... - Review written on July 08, 2007
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Rating: 4 out of 5
1 customer found this review not to be helpful.
So far, good phone system...sound quality is good, battery life is good, easy to set up (2 additional DECT 2250). I'm not having any troubles and don't need anyone for help. It's much better than previous systems. Downside, not wild about slim design, but it is light and looks ok on the table.
Avoid - Review written on June 21, 2007
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Rating: 1 out of 5
7 customers found this review helpful, 1 did not.

It worked fine for 3 months and then the receiver stopped being able to connect to the base. After 3 calls to the so-called 'customer service' they gave me the address to send it back (at my own expense of course) and said the response time would be 4-6 weeks. In the meantime I guess I'll have to buy something that works.

I've had a Philips phone before, when I lived in Europe. It was also quite cute and packed up after only a few months. Now that's it I'm afraid.
Philips 6.0 Dect Cordless Phone with Answering Machine - Review written on May 14, 2007
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Rating: 4 out of 5
3 customers found this review helpful, 1 did not.

The product description said that the phone was wall mountable. It is not. Because of the technology, you simply cannot tell another person to pick up the extension to join the conversation. Calls must be conferenced. Incoming callers have complained to me that while this conference feature is being used there is a very unpleasant noise the caller hears until the hook up is completed. Lastly, the number cited in the customer service booklet for the phone is incorrect necessitating that you go through another menu of choices until you get to a customer service rep. As stated in in the product info, only the base station plugs into a phone jack, no other jack is required which could facilitate use in certain situations
basically o.k. - Review written on April 12, 2007
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Rating: 3 out of 5
3 customers found this review helpful, 1 did not.

Got the phone after seeing it in a store.
Pros: looks, small footprint, easy to use.
Cons: very small symbols on keys, display too thin and small with not enough characters,
no date/ time for caller ID and messages.
Conclusion: works fine for now, won't be my last phone of this kind, will probably get something
more substantial with better display and a little larger. This is like a mobile phone turned
desk top on a docking station.
Update July 3, 08: Phone retired, no longer in use.
CHEAP - Review written on March 21, 2007
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Rating: 1 out of 5
5 customers found this review helpful, 6 did not.

Price reflects quality. Poor sound quality, NO features, not that easy to use. Don't waste your money
Great phone with modern design - Review written on January 11, 2007
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Rating: 5 out of 5
6 customers found this review helpful, 2 did not.

I'm not really a techie but this phone came with great reviews of interference free calling, so I thought I'd try it out. The reception is very clear and the design is very modern and simple. I often lose the phone around the house now because of it's shape, but there is a button you can press to locate it. The polyphonic ringtones are nice and the answering machine is easy to use. It doesn't beep to let you know if there is a message but it blinks. I think it would have looked nicer to have a green digital display instead of an amber one but overall, a great phone!
Philips gives poor customer support! - Review written on January 10, 2007
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Rating: 1 out of 5
14 customers found this review helpful, 2 did not.

After we used and liked the phone for two weeks the handset developed severe static. When we contacted Philips' customer support they agreed it was a defective handset and gave us an address to which we could return the handset for repair or replacement. Our poatal service record of receipt indicates they received it on October 21, 2006. For more than two months we made numerous phone calls, spoke to many different persons, and were promised callbacks that never came. Finally a "supervisor" assured us that a handset was "in the mail." That was more than three weeks ago. We plan to keep trying to get some satisfaction, but meanwhile we have lost any shred of confidence we ever had in this manufacturer.
Sound quality & range are good, handset painful to use... - Review written on December 08, 2006
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Rating: 3 out of 5
10 customers found this review helpful, 3 did not.

Pretty much all my complaints have to do with the handset, not the overall system.

The keys are slick and easy to make an incorrect keypad entry. The green and red keys for answering and hanging up the phone are difficult to hit correctly, so frequently you find that the phone keeps ringing after you thought you had already hit the button to accept the call.

The handset is small, and difficult to cradle to your ear if your hand gets tired. It's also got hard and relatively sharp corners, so it's uncomfortable. The menu system is hard to use, and I haven't bothered to try to learn how to program in numbers, how to see previous numbers that called, how to call back the last number dialed, etc....

The display is not dot-matrix, and hard to read. It's also really short on characters, which makes it hard to see long numbers and virtually impossible to read caller-id name information.


On the plus side, the sound quality is good, and the range of the handset is also very good -- much better than any other cordless phone I've seen here in the US.

We have voicemail, and do not make use of the telephone answering system, so I can't comment on that.


All of its faults aside, I'm still seriously considering buying multiple expansion handsets.
PHILIPS 6.0 DECT DISAPPOINTING - Review written on November 02, 2006
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Rating: 3 out of 5
4 customers found this review helpful, 3 did not.

Philips can try a bit harder to made a decent product.
There is no ring on the base. Nor any speakerphone on the base unit.
The sound quality on the handset is good, but even the speakerphone on it is not so good.
They also use an unconventional system to go to speakerphone on handset so no-one can figure it out unless you read the manual. What happened to "User Friendly" design?
I salute them for being the first to use DECT technology on a phone in the USA. All the other companies are lagging behind in using this improved technology.
I just wish I could design my own phone. It seems all "high end" phones have some good qualities and some bad. Who designs these things?