Amazon.com Customer Reviews
Watch out for that plastic prong cover! - Review written on August 23, 2008
Rating: 5 out of 5
1 customer found this review helpful.
This is a fine product. It does what it is supposed to do. My zen charged in less than two hours. I had tried other usb chargers, even ones that said that they worked with Creative Zen products, and they didn't work. Watch out - just because something says that it FITS the Zen doesn't mean that it actually works with it.
I almost sent it back, however, out of my own ignorance. When the product arrived, there was a white plastic cover over the prongs. It is the same type of plastic that the product is made out of, and it blends very smoothly into the product. It is also firmly attached. It seems like the product arrives with big white plastic prongs that are obviously not going to work in the United States. In fact, it looks just like the black and white drawing of the Chinese plugs in the paperwork that arrives with the adapter. So I wrote the company, asking for an exchange. I got a reply back (within 24 hours) saying, "no, you got the right adapter. Just take off the cover, idiot." OK, they didn't really call me an idiot. I just felt like one. But, low and behold, the prong cover actually does come off and now I love my Zen even more than before.