the disk would not load on any of the computers i tried it on, if not for the usb cable it would have been a complete waste of money.

I have an older razr that I don't use anymore, but wanted the pictures off of it. I bought this for a coronary-inducing $0.01. It was STILL not worth my money. I installed it exactly the way it instructed, updated everything, and it would not recognize my phone. I wasted a good 3 hours on this "program" for aparently no reason. save your pennies.

Not only did this software not work, it would barely install properly! It wouldn't interface with my phone, even after calling my carrier.

Thankfully it was cheap, so I don't feel bad wasting a few bucks.

This program allows you to download pictures from the phone to your computer and the reverse process which is what I needed it to do. It doesn't do much else that you couldn't do with several online sites without needing a program. It's annoying that Motorola phones are only compatible with this one program.

This is a cool program. Saves on downloading ringtones and wallpapers plus other really cool stuff.

Nowhere in the product description does it mention that this software is for PC's only. I feel like I was mislead.

I purchased this item, wondering if it would really work for the price, since the usb cable alone was way more money at the stores like Best Buy. Bottom line received it and it works Better than expected. Can't beat this item for what it does at this price

The software can't find the phone, even though XP finds and correctly identifies the RAZR cell phone.

Cheap as it is in price, it causes expensive headaches! After I could not get this product to connect with my phone (which is a Razr V3m), I contacted Motorola for updates & help. They politely informed me that this product is a Chinese aftermarket product, not valid in the United States, and it will not work with my V3m. This product is misrepresented by this seller, Accessory Export. When I tried to uninstall it from my PC, it will not allow it to be removed. I had to reformat my entire hard drive (I'm an IT technician, so I know just a bit about computers!). DO NOT BUY THIS PRODUCT--IT WILL END UP COSTING YOU MORE IN LOST TIME AND POSSIBLY COMPUTER DAMAGE! MOREOVER, DON'T BUY ACCESSORY EXPORT'S ADVERTISEMENT!

I ordered this for the hope that it was something different than MPT. Nope. Ive used it with assorted MOTO phones and different computers. I wish I had the same success as some others here. Its VERY slow to load and connect. To be honest, when it does the features work well. Making ring tones is easy after the learning curve. Ive never and never will buy a ringtone and you dont need to with this, If you have the patience. Same with wallpapers. If you are patient and have computer knowlege, this is good for the price. I hope something better comes out.

This is a pretty sweet item. I've made all kinds of ringtones and it's simple to do. Its also good for moving pictures and videos from the phone. I recommend this 100%.

I like this product for it's ease of use. Without problem I have been able to put any music or photos on my phone that I like, without the need for downloads from expensive sites. I find it much easier to edit information and files from my computer with a mouse and keyboard than with the small keys on a phone keypad.

This software is just AWFUL. It tries to do too much in one package. The install was horrible. It took me 10 or more emails, back and forth with the vendor, over a period of about 2 weeks to get this thing up and running. The install is confusing, for example asking for the model number of your phone, in a lull-down list... and my model (it's brand new) isn't even listed. It required an on-line update, so it won't work on non-networked computers. The update procedure is difficult and cumbersome. This software is good for nerds, perhaps, but not for the faint of heart. And this vendor does not give refunds. I know because I asked. The vendor did help, but it took a long time to get this thing installed.

I reccommend this software to any one that loves to be creative and make their own ringtones or to transfer mp3 music to your motorola razor v3 cellphone. Its really easy to set up and use, you can even use your phone as a modem to connect your laptop to the internet from anyware and not having to worry looking for those hotspots around town. One little fault i found was that this software is not compatible with verizon razor cellphones thankfully mine is from cingular. Finally the best thing is the price wich I bought from amazon for the incredible price of 4.95!!!!!!!!!!

This is exactly what I needed for my v3m razr, it's worth it even just for the cord ^_^

The RAZR 3 is a superbe piece of engineering, and has more features than one would normally need. Excellent in terms of signal clarity, range, and over all performance, it is very user friendly. The built in camera is very convenient also. No negatives on this phone!

This is absolutely worth it! Never again will i have to buy a ringtone. I just rip any song from a CD, crop it to the part I like, and send it to my phone. This is too easy, and it works great for pictures, too! If you have Verizon, like my friend does, don't bother. Verizon wants to make money off of ringtone purchases.

Good for syncing your motorolla phone with your PC.
However bluetooth did not work for any of the functions( had to use the
USB cable).

The product works as advertised. I'm not a tech wizard, but I've had no problems connecting it, downloading and uploading videos, pictures, and ringtones.

i bought it for my husband's razer v3 i got some cool ring tones it is great software but the problem with it is that Couldn't detect my phone i found the answer at [...] I'm coping it from there Answer:
1. Can't detect my phone (model supported)

These are the likely causes for this situation:

- Intermittent connection with P2K connector

The P2K connector of the USB cable (the wide end that plugs into the phone) is known to have problems with having a solid connection only intermittently.

The symptom will be a loss of connectivity after bumping your phone on the desk, for example, or not being able to communicate with the phone once it is plugged in.

Unplugging and plugging again usually resolves the problem.


- The model ID of your phone reflects some regional spin of the phone that the Motorola Phone Tools team was not made aware of (for example, "V220ens", note the 'ens' at the end).

In this case, you can select your phone model manually (To choose your TAPI modem manually, press F6 at the generic phone skin or right-click on the phone icon in the system tray and choose Setup -> General setup. Under the communication tab, choose "Change Modem") and then instruct Motorola Phone Tools that you want to manually choose the phone profile. Choose the 'base' model for your phone (for example, a "V220ens" user would choose "V220".)

2) Can't detect my phone (model supported, mass storage phone)

In some cases, your phone might appear on your system as a USB Mass Storage device, giving you access to the removable memory card in your phone (for example: A780, E398, etc.)

Motorola Phone Tools has the ability to switch your phone from mass storage mode to modem mode automatically, but the process sometimes fails (especially due to "unsafe removal" warnings by Windows 2000, etc.). If this happens, Motorola Phone Tools will not be able to communicate with your phone.

To avoid this, switch your phone into modem mode manually. Choose the "Connection" menu on your phone, then "USB", and then "Data/Fax Connection".

The motorola phone tools software is a great buy for anyone wanting to put a little more of a personal touch into the ringtones and media on their Moto Razr. Almost any kind of audio file is easily converted to be able to play as a ringtone. And any audio file you want is also able to be cropped down to a manageable length to save on storage space on your phone. Highly recommended!

My recent purchase of the Mobile Office Tools for Motorola RAZR 3 was everything I had anticipated. After reading previous owners' review, I made the purchase.

Yes, it is a very basic tools package, but it is the best "bang for the buck". One feature that is worth the price of admission has been the ringtone editor. Although it may not have many all the bells and whistles other higher price packages have, it is well worth the $9 spent on this software. I've been able to create my own personalized ringtones from my extensive music collection and I'm not locked in to "others" idea of what part of my music makes a "cool" ringtone. Plus, the USB cable alone is worth the amount paid.

I still have to work with the other features, but I've saved a bundle on ringtones alone.

As I said before, "Very well worth the price of admission."

I recommend this product to Cingular RAZR 3 users who are tired of buying pre-cut ringtones that don't fit your mood.

Does not have a driver specifically for the RAZR V3m. Still works... very BASIC software so don't expect it to do much more than backup your phone data...

I wouldn't say this is an outstanding piece of software but if you have some skills and some patience you can make it work for you. I think I paid 10 bucks for the software and the cable. I wouldn't shell out more than $20 for the setup. It is worth that price just for the cable and a shot at seeing if the software will work for you. I was able to syncronize outlook contacts and calendar with my V3 RAZR and I was able to download pictures off my phone, my two main objectives. That alone was worth the money. I downloaded the updates as well, and recommend doing it. I found out that if you set everything you want up in Outlook, erase the phone's phonebook (an option in the software before you synchronize), and then syncronize, it works best. You will lose your voicedials, but you just go back and redo them in your phone afterwards. My only issue is getting the software to communicate with the phone but once it does, you can get it to do what you want it to do.

I am confirming that if you have a Verizon phone, this product is less than useless. I am extremely dissapointed that Amazon would allow this on their site for sale without proper disclosures and dissapointed with Motorola for failing to disclose they have blocked use for Verizon.

It worked out perfectly for what I needed it for. Loved the price!

i am not a very computer literate person and was kind of worried about having to "install" it myself but it was really simple. it installed really fast and transferring downloads from my computer to my phone is more convenient than sms or wap and way cheaper.

This thing did everything I expected of it. It's a wonderful toy. The shipping charges were more than the cost of the CD, but on average I think I could have paid a lot more for the same software. A lot of joy for the price.

This product is a must have for anyone who owns a Motorola phone and has a home PC. With this product it is exceedingly easy to download content from the web and put it on your phone. You can also edit your own MP3 music to make ringtones. This is a definate must buy.

This software package and USB cable are just what any cell phone enthusiast needs. There is the ability to sync your Outlook contacts to your cell phone contacts (an ability I don't fine all that useful, but others might), the ability to swap pics and vids from one machine to another (very cool), and the best part is the ability to make your own ring tones! I think I've paid for this product at least once over already just saving the money I would have spent on ring tones! Use your cell phone to its full potential with this product!

Do not buy this software if you have the Motorola KRZR k1. It is not compatible.

works great. It is a plug-n-play type program. I got it so I could make my own ringtone, but I was able to add cool pics to my Moto V3 Razr as well.

Works well, but the installation required rebooting and updating on line. I was disappointed that the address book was slow to update. Motorola could write this so that all the updates could be done on the computer and downloaded at once. Worked well for transfering pictures to and from Razr, and also for making new ring tones from CDs or MP3 files.

Theres problems using Moto..phone tools with verwireless. The cable works fine with my razor but the software and getting the computer to detect the phone is a hassle and I had to get help on the net.

The software is very intuitive, even for a non-techie, like me. It makes it very easy to transfer contact info between my Outlook contact list and phone. After years of manually inputting new numbers into my old phones, this is a breath of fresh air.