Amazon.com Customer Reviews
Exactly what I expect (after I read all these reviews) - Review written on August 30, 2008
Rating: 4 out of 5
1 customer found this review helpful.
The Lello 1375 is well-assembled and functions appropriately (the majority of the time). It's easily paid for itself in saving in just a few months and I'm quite pleased with the product espresso that results from this machine. For my purposes, I never use the steam wand, only producing espresso shots.
There are a few shortcomings, as others have mentioned. 1) The "wet cake" issue is treatable by strongly compressing the grounds, but this compaction can lead to slowing of the espresso flow; for me, it's easiest just to wash out the wet cake. 2) Corrosion of the drip tray was immediate following use. From the rate of spread of the corrosion spots (>10 of them now), I expect the corrosion to migrate from the hidden part of the tray to the visible in a year or so. 3) The biggest issue is the occasionally erratic steaming of the espresso grounds. Rather than producing a nice stream of rich, creamy espresso, about 10% of the time, the machine will eject steam and a watery coffee-looking substances.
Overall, if this machine lasts as long as others here have found - and it appears to be built that way - it's *easily* worth the cost, even with the imperfections.
Figure out its 1 or 2 quirks and you'll love it - Review written on May 23, 2008
Rating: 5 out of 5
It's not a $2000 machine. Get used to it. I wanted something I could break even with after a few months of not paying for coffee, not a few years. There IS a trick to this though. I had a Delonghi that worked really well but it was plastic, low powered. And no quirks. This one..
When I first got it, I would make a cup of americano. The espresso had very little crema and tasted just a little off. I would try a second cup and it came out perfect. AHA. So it seems the 1st cup was maybe warming up the fluid in the tubes leading to the filter? Who knows? So here is now my procedure:
1) turn it on, wait for it to warm up - light goes off.
2) run it with WATER ONLY (no grounds) for 1/2 a shot glass of espresso. this also warms up the espresso cup better than the heater on top. take off portafilter, dump remaining water from portafilter into espresso cup, put aside.
3) fill portafilter with scoop of grounds, tamp only so no grounds are above the top level, dump out hot water in espresso cup.
4) MAKE your espresso!
5) dump out contents of portafilter, clean portafilter and its receptacle, put on empty portafilter, run with WATER ONLY again to clean.
6) remove portafilter, dump water, store on drip tray.
So basically I run it 3 times for 1 shot of espresso. But it works. Good espresso, clean machine. Faster than you would think. So yeah, I'm keeping it.
I got the double wall shot glasses and mugs. Seemingly fragile, but keeps stuff warmer longer. Not broken yet.
Excellent design; close tolerances; WE are quality control - Review written on April 19, 2008
Rating: 4 out of 5
3 customers found this review helpful.
I've had my Ariete for a week now and it makes wonderful espresso, especially with raw grounds, but also somewhat less well with Lille prefab packets. (I've decided to go all fresh grounds - it's way cheaper, one can get better espresso coffee that way - at least here in NYC - and the mess is minimal if one simply uses a flexible plastic kitchen cutting board/matt upon which to tamp the grounds down into the holder with the tamping tool provided).
The main reason I'm bothering to write a review though is this. Earlier this morning I was about ready to return my unit to Amazon. Starting yesterday it had begun leaking out the junction between the grounds holder and the receptor gasket for it on the Ariete machine. Coffee was quite a bit weaker, steam and hot water began spewing out about halfway through the process, and it looked to get worse. I'd noticed that unlike the really firm and satisfying slow stop to the grounds holder after applying firm or even hard pressure on it's lever arm that the instructions recommend, the handle went all the way to the left and was stopped by some metal stop, rather than being too tight to get much further over with reasonable pressure. Uh, oh, I've already blown the seal I though. It's just too easy to do that ... Maybe I DID apply too much pressure ... Regardless, back to Amazon ....
Well guess what. I realized a bit ago that the two cup stainless espresso coffee grounds holder/filter was missing from it's cradle arm. I'd been putting the grounds "naked" into their holder. No wonder it bottomed out when tightening - there's about a 1/32" lip/flange to the stainless filter that was no longer there to tighten against. Yuup, it was in my trash. Fished it, that satisfying slow pressure stop to the grounds handle was back -- made another brew -- all was perfect
The moral of this story for me, aside from being a bit careful about knocking out the filter when tapping out the grounds (it is a pretty tight fit so one doesn't usually) is my vivid realization that the tolerances on this machine are REALLY close. That stands to reason - it takes lots of pressure on the steam to make a great cup of espresso.
What that means, on just a moments reflection, is that if you've got a unit that leaks (as many unhappy commenters do) with one of the stainless filters in fact in place, you probably were unlucking enough to get a unit with a manufacturing micro glitch in meeting the tight machining specs. In all likelihood Areitte or whoever the owning corp. is, isn't paying for lots of really good quality control over in China where these are made.
WE, the retail customers, are the quality control.
What THAT means to me is that if you had bad luck, realize that's in all likelinood what it is. Definitely return your unit. But the design is great. In all likelihood a replacement unit won't also turn up bad in this quality control lottery, though once in a while it might.
Well, I guess I may sing a different, less happy tune after the passage of more time, but that's how things seem to me now.
We after all aren't paying a lot for this Italian designed but Chinese made machine. Taking some quality control risk seems to me a fair trade. I'd be unwilling to pay twice or half again as much to run a much lower risk of having to return a unit, myself. YMMV.
Great starter machine - Review written on April 12, 2008
Rating: 4 out of 5
1 customer found this review helpful.
I have had this machine for a few days and am enjoying it as a first time espresso machine owner. It's pretty on the counter. I disagree about a previous reviewer who said that it is pod compatible. With a pod the water flows around the pod instead of through it which makes no crema; however, I have been using pods by ripping them open, tossing the paper, and tamping the contents down (I do not have an espresso grinder yet) with the included (plastic) tamper with delicious results. The instructions included are not great. Many thanks to the reviewer who said that you can find a full manual at sunbeam.au and look under cafe series for the machine that looks almost identical (the only difference is the voltage but they still operate the same). It also contains cleaning and use instructions that you definitely need, as well as recipes. I use filtered tap water from the fridge to help prevent mineral buildup, but cleaning will still be necessary. The frother works okay; as a reviewer suggested, in the beginning I point it into an empty cup to allow some of the wetness to flush, then put my frothing pitcher underneath. Go ahead and get the Krups 20 oz and the Taylor thermometer, they work fine. So far for me, the grinds are wet but that doesn't bother me as long as the coffee is good. This is fussy and messy but so much fun, especially for weekends. I looked for hours online before deciding on this machine and I'm glad I did so far!
Awesome! - Review written on April 05, 2008
Rating: 5 out of 5
1 customer found this review helpful.
I had a Krups pump unit for seven years, and used it several times a day every day. I looked high and low after it finally stopped working (the pump gave out) before deciding on this one, based on numerous reviews and the price. I really wanted another Krups unit but was surpised to find that most people didn't think that much of them. Now I know why!
When I received the unit in the mail I lifted the box - and was immediately impressed. 20 lbs! It is a heavy unit. And after taking it apart, I can see why. It is very well made - sturdy. This unit makes the Krups (which I also took apart in an attempt to repair it) look like a toy. Just about everything in the Ariete is made of nice heavy steel, and the water reservoir, although plastic, is HUGE! Even though it is a pump unit, it is much quieter than the Krups. It also makes great coffee. I just have to learn how to get it to leave a "cake" rather than a bunch of "soup" in the filter. But that's OK - I know others have done it, and I will too. By the way, if you like to use a regular coffee mug under the filter like I do, there is plenty of room with this unit. I understand that other brands don't necessarily allow you to do that.
What an awesome product!!!
Great Espresso / Cappuccino with little fuss. - Review written on February 27, 2008
Rating: 5 out of 5
I have had the ARIETE CAFE PRESTIGE 1375 for three months, and as long as it continues to work as it has, it is a great machine.
Several things one ought to know before using it.
1) Download the comprehensive manual online (same model, different name ([...]) Notice that this manual has an extensive cleaning procedure that is never mentioned in the accompanying manual.
2) Look through the Customer Discussions in addition to the manual.
3) There is one small hole at the bottom. take care that it does not clog. Size of grind, tamping pressure make a big difference.
4) The seal is made of soft rubber that requires that you tighten the filter-holder all the way. If not, it can come off. This is a high pressure device.
I make three to four double espressos every morning, and it never fails to do it perfectly every time with minimal fuss. Learn how to use it and thus far, it has served me well.
Some of the problems mentioned in the unfavorable reviews are clearly operator error, so take some of them with a grain of salt, read the manual, learn to work the machine and enjoy!