Amazon.com Customer Reviews
Strange brew - Review written on May 14, 2008
Rating: 2 out of 5
2 customers found this review helpful.
Krups has come out with what they probably felt was an innovative design. There are some features on this coffee maker that seem like a good idea, but don't stand the test of time for convenience.
First and foremost, the machine tells you how much water you have poured into it by a gauge that actually fills with water, and the water magnifies the number of cups. It became apparent over time that the water must be poured very very slowly, or the gauge fills with bubbles, making it impossible to be sure how much water you have poured. Sometimes even when you pour very slowly, the bubbles appear. Very frustrating.
Secondly, the design of the pot makes it extremely inconvenient. Pouring is sloppy, and as the level of coffee becomes lower, pouring becomes almost impossible. The shape of the inside of the pot necessitates taking off the lid and practically standing the thing on its head to get the last of the coffee out. This internal design makes for difficult cleaning as well. Really annoying.
On the up side, I like the thermal idea for the pot. It keeps coffee warm for a fair amount of time, and since there is no heating element there is no scorching - definitely a good idea. I also like the auto-off feature, but overall I just can't say I like this coffee maker much, due to its irritating flaws.
I bought this unit based on past experience with another Krups coffee maker. I was disappointed, because Krups usually creates a quality product. They need to go back to the drawing board on this one.
But He Never Has a Second Cup? - Review written on April 13, 2008
Rating: 5 out of 5
5 customers found this review helpful.
After my Starbucks Barista Coffee Maker dispensed its brew all over the counter for the third time I decided it was time for a new coffee maker. There were three things the Barista had, which my new coffee maker had to have as well:
1. Thermal carafe
2. Brew timer
3. Counter top appeal
I searched my junk drawer for a 20% off Bed Bath and Beyond coupon and found an expired one. Lucky for me they never really expire and I purchased a $99.00 Krups FMF5 in black for $85.89 out the door. I am hurried coffee snob. That means I have to have an expensive Arabica bean, an automatic drip coffee maker and a 2 tablespoons grounds to 6 - 8 oz. filtered water ratio (if I wasn't in a hurry I would grind whole beans and use a French press). I am a prior Krups user, having owned one in the late 80's early 90's.
I did no research prior to buying the FMF5. The machine had the features I wanted and is a brand I once owned and was happy with that ownership. I set the timer and clock, ran water through it and seasoned it by making a pot of coffee for discard (the first cup of coffee through a new machine is typically awful). I then set up the machine for the next day's coffee.
I decided to read reviews, expecting to be delighted by my great buy. To my surprise the reviews were mixed. This machine is either hated or loved. After one week of use I find myself in the latter category. This review cannot attest to this machine's longevity, but will delineate a 20-year coffee consumer's one-week experience with this machine.
In the looks department this machine really stood out among the other displays. The stainless steel on the filer basket door and the roof looks good. The machined satin finish does a good job of masking fingerprints.
There is a #4 cone filter basket, which hangs behind a spring-loaded swing out door. Just pull the lever and the filter basket swings open. I prefer cone filters to flat-bottom. Cone filters are superior when making just one cup of coffee as it concentrates the grounds at the bottom. I am glad to be back to a machine that uses cone-filters. Tip: Fold the pleats of a cone paper filter over at the bottom and side, then open to insert. This will keep the filter from folding over when it gets wet during the brew process.
The thermal carafe sits on top of a (I know I couldn't believe it either) hotplate. At the end of the brew cycle the hotplate will turn off in 20 minutes. This boost of heat probably eliminates the need for preheating the carafe. In my experience coffee carafes drip unless particular attention is paid during the pour. As far as this carafe goes there is nary a drop, however there is a trick to dispensing the last few ounces. You must remove the lid and invert the carafe almost completely upside down. As long as you keep the pour spout over your cup you won't loose any coffee. This machine also has a pause and brew feature, which allows the most impatient to pour a cup before brewing is complete, eliminating coffee on the hotplate. Just don't let me catch anyone pouring coffee before the cycle ends, leaving a weak brew for the rest of us.
The display panel is a 4-button panel with LED screen. I would have preferred a more modern LED display, but this LED screen serves its function. The screen requires a backlight to see the numbers in a low light setting, which in this case is blue. In addition to the standard clock and brew time there are a couple of unique functions. There is a 1 - 3 cup function, which can be set when making only 1 - 3 cups of coffee (remember a "cup" to a coffee maker does not equal 8 oz. of water, to get one good mug you need to fill to the #2 line). Another function is the descaling indicator. This alerts the user when its time to run vinegar or descaling agent through the machine.
The water fill reservoir is a little narrow requiring some aim when pouring water into it. As the reservoir fills you can see the water line rise on the indicator located on the unit's exterior. There is also a red plastic piece in the reservoir, which indicates the max fill line. When filled to the max fill indicator the water line is just a hair above the #10 on the exterior display. This machine comes with a water filter, which is a consumable requiring replacement every 2 - 3 months depending on the hardness of your water. The piece that holds the water filter in place has a number dial to remind you when replacement is due. Since I use filtered water to make coffee I won't need to purchase the Krups water filters.
As stated previously I have been using this machine for one week. The coffee this maker produces is excellent. It has gotten a bit better each day as I have learned to tweak the amount of grounds and the machine is becoming more seasoned. The coffee comes out hot, but not scalding. I particularly don't like to have to blow on my coffee and then attempt to sip the tiniest amount in fear of 2nd degree burns to my mouth. Today I had some coffee that was brewed 2 ½ hours prior to pour and the coffee was still hot enough for enjoyment (no microwave required).
I am extremely satisfied with this coffee maker. Prior machines I have owned required frequent wipe-downs of the hotplate or carafe shelf and countertop. This one keeps itself clean without all the drips.
I recommend this coffee maker. You can spend much more on other coffee makers with similar features. A thermal carafe is a great advantage to those not planning to immediately drink their coffee. There is nothing like waking up to just brewed, fresh coffee.
Hunk o' Junk - Review written on March 25, 2008
Rating: 1 out of 5
2 customers found this review helpful, 1 did not.
I was very upset with our Krups coffee maker. We decided to buy Krups thinking that extra money would mean better quality. Not so.
We chose this model for 2 specific features, a programmable clock so we could wake up to a hot pot of coffee, and a thermal carafe.
First, the timer is difficult to set. Everytime the electricity goes out you have to reset it and it's actually pretty difficult (and YES we read the book but seriously, it's a coffee pot-it shouldn't be so hard). Secondly, when you pour the water into the back there is a little tube on the side that measures the water for you. If you pour too fast or two slow you get an air bubble in the tube and you don't know how much water is actually in there. A minor nusiance though.
Here's the real kicker and why it was THROWN IN THE GARBAGE:
I don't know how, I don't know why, but the other morning when it was brewing water went EVERYWHERE!! It was pouring out the bottom of the unit, not the carafe, but the unit itself where it was screwed together. Explain that one!?!? It was NOT overfilled and it didn't come from the top or back. We tried it twice more to see what was wrong (over the sink of course) and each time the water still poured out the bottom . Out of 8 cups of water, only 1 cup of liquid made it into the carafe.
So, my advice is to stay away from this unit. I think we're pretty lucky that nobody got shocked with the water pouring out like that onto the cord and such.
I hope this helps. I am not one to usually write bad reviews, but this expensive coffee maker lasted us a whole 4 months. Disappointing!
Pleased Overall - Review written on March 20, 2008
Rating: 4 out of 5
2 customers found this review helpful, 1 did not.
I must say - the negative reviews seems to be more of a defective issue and the others more a personal preference and subjective view. I mean, really, the complaint I read about the cone filter basket not standing on its own??????? Well, what I do is just leave it hanging on the door and put the filter in the basket then the coffee. I have yet to find a cone basket that stands on its own. I've had every type and brand of coffee makers from percerlators to french presses and I find this one to be pretty good. I would just ask for a hotter brewing temp of the water, but its about average as is. The other issues such as leaking water, power problems and stench of plastic, well, it goes back to it may just be a defective item, which happens in manufacturing products......and that is why I use the heck out of a product the first 30 days in case I feel the need to return it.
Tastes like Plastic - Review written on March 16, 2008
Rating: 1 out of 5
1 customer found this review helpful, 1 did not.
The awful plastic taste is what puts this coffee maker to the limit of what's acceptable. I can handle the filter basket that doesn't sit on the counter. I can handle fact that the coffee pot has to be tipped completely upside down to get the last cup. Did anyone else write about how heavy the pot is? Even empty it's a hand full. Yes, the flimsy basket door latch is unacceptable. A $.25 design fix, Krups folks?
A certain percentage of the population, me included, can taste plastic coming from certain soft plastics. I think it protects us from unsafe foods. Softer plastics emit an unpleasant taste, especially when they are heated. My taste buds are telling me this coffee maker shouldn't be used any more.
Why did the Krups people decide to create & sell this coffee maker with a soft plastic? It is even designed to sit for hours with the hot coffee inside heating the plastic, hence more plastic emissions. I have always known Krups to make safe, sound, reliable products. This one that I paid about $100 for is getting boxed up and is going to coffee maker heaven (or hell).
Poor - Review written on February 11, 2008
Rating: 1 out of 5
1 customer found this review helpful.
I normally don't make reviews unless the product is very good or very bad. This Krups coffeemaker was very disappointing and today, in ultimate frustration with it, I finally tossed it in the dumpster where it belongs. It's not even a year old. As a coffee connoisseur, I don't demand a perfect brew, but for $100 I do expect a reasonably good brew. This machine falls short by a long shot, and less expensive machines can brew a much better cup.
The problems are the same that other reviewers have complained about:
1) Water is not made hot enough for a proper brew, and consequently the coffee does not acquire the flavor that it should. Then, because it is not hot enough to begin with, it doesn't stay hot for very long. The warmer plate shuts off after only 10 minutes and does very little to nothing to help keep the coffee hot.
2) The programming function is far from user-friendly, requiring frequent reference to the user guide.
3) Pouring the last cup from the carafe requires a complete inversion of the carafe and even swirling it around so the last of it actually pours out.
4) Bubbles in the water level gauge make it impossible to know how much water is in the reservoir. Contrary to what other users have suggested, removing, clearing, and replacing the gauge does NOT solve the problem.
5) Customer service at Krups is less than sympathetic or helpful.
Bottom line: This machine does not live up to even mediocre performance and it's hard to believe that Krups would market this piece of junk. Krups has definitely put me out $100 and permanently lost a customer here.
From A Coffee Snobs Point of View, Krups FMF5 Is A New Best Friend - Review written on January 20, 2008
Rating: 5 out of 5
10 customers found this review helpful.
Krups FMF5-14 10-cup programmable coffee machine, black.
I just don't understand all the negative reviews about this Krups Coffee Maker. Was there a plastic smell while brewing? Yes, but only the first time running only water through the machine & not at all since. Were there air bubbles in the gauge that tells you how many cups you are brewing? Again yes the first time I used it with water only. All I had to do is remove the plastic indicator, blow through it and presto no more bubbles. It really isn't rocket science.
I am not a a light coffee drinker & I have about 3-4 mugs a day, my coffee is very important to me, so when I read all the negative reviews about this coffee maker I panicked. I went out and bought a Cussinart Thermal Coffee Maker instead, that was a mistake.
I used to belong to the Gevalia Coffee Club & when I joined I got a free 12 cup non-thermal coffee maker. It made/makes great coffee. It is the one I have been using for over 8 years. I had learned years ago that even though it had the Gevalia name on it, it was actually made by Krups. I should of ignored the bad reviews of the Krup FMF5 Thermal Coffee Maker & go with a brand I know works great.
I returned my Cussinart, got this coffee maker & couldn't be happier. This Krups makes great coffee, keeps it hot for hours & is hassle free. It also has some nice features like a water filter in the reservoir & an empty reservoir warning just to name a few. There is no plastic taste in the coffee.
So just follow the simple instructions & recommendations, sit back & enjoy a great cup of coffee. Come back in a few hours & you can do the same.
KRUPS FMF5: Burning Hot Disappointment - Review written on January 06, 2008
Rating: 1 out of 5
2 customers found this review helpful, 5 did not.
I have read what I am about to relate only on one other review site, so I thought I might as well give people a heads-up here. I didn't own the KRUPS FMF5 long enough to make a pot of coffee -- although for all the many complaints about the design of this model and its glass-carafe cousin, the FME2, folks generally seem to agree that it brews a great tasting cup of joe.
I could have adapted to the heavy and bulky feel of the thermal carafe, or the fact that pouring out that last bit of coffee necessitates a virtual inversion of the decanter -- unless, that is, you take the lid off, which defeats the purpose of the heat-trapping thermal design (and would be even less advisable in view of the fact that the hot plate on these thermal models goes off after just 20 minutes and will therefore be incapable of compensating for cooled coffee). In exchange for an above-average cup of coffee, I could have also learned to ignore the annoyance of bubbles in the water-level indicator (which I experienced, quite true to other reports of the same). And eventually I would have become used to the fact that the thermal carafe, by definition, prevents one from having much of an idea as to how much coffee remains behind after pouring that first or second cup (meaning it might be possible to forget every now and then that you left old coffee inside).
All of the aforementioned I could have ignored or grown used to. But there are two deal-breakers in the KRUPS FMF5 design, which I simply can't overlook. 1) The Pause 'n Serve didn't work well enough to prevent drizzling on the metal hot plate. Since I don't care for peeling or rusting hot plates as a result of exposure to liquids, this was the first Fed Flag -- but by no means the worst. 2) When I was in the process of putting a full pot of rinse water through as directed by the user manual, hot water entered one of the many grooves on the lid as I went to pull it off the warming plate, and it came splashing out of the back where the thermal carafe handle enters the lid. There's a hole there that not only allows the carafe to release heat faster than it should, but the hot liquid can potentially exit the area around the handle, which can result in a burn to the hand (the water enters the pot at about 170 degrees per my tests, so perhaps not a true burn but alarmingly close). Because I used the carafe to measure and fill the water reservoir, there was no overflow of the machine through a weep hole due to having been overfilled. Rather, I suspect that the full pot of hot liquid sloshing around as I tried to remove it from the overly-snug fit on the warming plate probably resulted in water being trapped in the grooves of the lid. Fortunately, I didn't lose my grip on the thermal carafe as a result of the scalding, otherwise it could have potentially caused me to drop the decanter like a hot potato, slam into my foot like a lead weight and, in the process, spew hot liquid all over the floor if not my entire front side!
After this incident, I emptied the hot water and I refilled the carafe with cool water. I tilted it forward and it slightly leaks from the spout even when the lid is locked. To see if the problem was a fluke or something that could be duplicated, I then tilted it backward so that the handle was angled down, and sure enough it leaked through the hole at the top of the handle all over my hand (whether the lid is in the lock position or not). Because I purchased the FMF5 "remanufactured" at a discount store for only $30 complete with a 90-day manufacturer warranty, it would be tempting to conclude that I bought a lemon. However, I suspect that this is a design problem, not evidence of a defect. Therefore, anyone who chances this model should fill the decanter up with cool water, lock the lid in place and test whether or not it has the potential to leak out the front or the back (spout vs. top of handle area).
I suppose IF you don't brew a whole pot, and IF you keep the thermal carafe level at all times -- which is difficult because it fits on the warming plate so snugly that removing it requires a second hand to prevent the rest of the coffee maker from dragging across the counter with it -- than you might not get burned. Nobody wants to be burned by hot coffee when they least expect it, even if it was a $30 bargain. Needless to say, I returned this crappy KRUPS to the store.
Initially I considered exchanging the FMF5 for the FME2 instead -- which appears identical but for the inclusion of a traditional glass carafe -- but I passed on the Krups FME2 12-Cup Programmable Coffeemaker with Glass Carafe, White, too. Turns out the FME2 series has a carafe that uses GLUE to hold the handle on (as opposed to reinforcing the handle connection with a metal band/brace). Checking the reviews, I learned that those thin glass carafes not only break more easily than average, but the cheaply mounted handle can come off the pot resulting in the entire thing shattering at your feet! KRUPS may have the coffee brewing technology down pat, but from the looks of things they are not putting a premium on safety.
Ultimately, I replaced the FMF5 with a Mr. Coffee 35 Anniversary Maker, Model MRX35. Not only is the Mr. Coffee Classic Edition easier to program than the KRUPS, but it is more stylish than most machines presently on the market (if you like the retro look, that is). In addition, the Mr. Coffee Classic Edition also brews such a smooth cup of coffee that I find myself adding far less milk and sugar than I used to prefer in effort to drown out bitter overtones. The other advantage to the Mr. Coffee MRX35 is that it has far more features for the price -- and those features are not mounted right below the hot plate where overflows or spills might otherwise damage the "splash resistant" electronics.
Although the thermal carafe may be the latest and greatest in automatic-drip coffeemakers, I much prefer being able to see what is left in the coffee decanter without popping off a lid to peer inside (or swooshing it about given the handle and spout entry points that will enable it to gush out). Although coffee purists put down automatic-drip coffee brewers with glass carafes due to the necessity of a hot plate, the simple flavor-sparing remedy is to purchase an automatic-drip coffee maker that allows the warming plate to be turned down so that the less coffee remains in the decanter, the less likely it is to overcook once the temperature has been adjusted to suit what remains in the pot. Unlike the KRUPS FME2 or FMF5, the Mr. Coffee Classic Edition offers an adjustable warming plate, and I have yet to experience bitter, overcooked results.
In closing, coffee maker buyers would do well to remember that a glass carafe imparts less flavor than metal -- not, of course, that everyone is likely to notice given that the hot coffee brews through and over plastic, which also imparts an off flavor (particularly when new). Nevertheless, if you are one of those health-conscious types or simply someone with a discerning palate or a sensitive stomach, an Aeropress Espresso Maker or a Toddy Cafe Cold Brew Coffee System may be more satisfactory than a conventional auto-drip coffee maker. Not only are the reviews for these alternative coffee-brewing devices far more positive overall, but they cost a lot less money to boot. Ever in search of Starbucks-quality coffee from the comfort and convenience of home, I intend to try one of the aforementioned brewing alternatives myself.
Easy to use, makes great coffee - Review written on December 15, 2007
Rating: 4 out of 5
2 customers found this review helpful.
This coffee maker may not be for everyone, but for those who want a great cup of coffee at a certain time every morning, it does a great job.
I am surprised so many reviews are so negative. The "problems" described are so minor. The bubbles that form only happen when you pour the water in super fast, and the tube is plastic and pops out easily, so eliminating the bubble isn't hard to do. The filter basket swings out, and no, you can't set it down on the counter, but you can put it back in its place and fill it with coffee there.
The best feature is the timer, which stays set from day to day, so if you drink coffee every morning at the same time, you just have to refill it with coffee and water. What's great is that the machine will not turn itself on if it doesn't have any water in it, so if it's the weekend and you're going to sleep in, or if you simply forget to set up the machine with water and coffee the night before, it won't run "dry" like other machines will.
Best Coffee Machine I've Ever Had!! - Review written on November 13, 2007
Rating: 5 out of 5
3 customers found this review helpful.
It's a nice coffee machine. Brews great coffee, doesn't leak, doesn't smell like plastic, WELL WORTH THE MONEY! I had a Krups coffee and espresso maker that was passed down to me from my parents, it had to be at least 17 years old. And it was still doing good, it just had build up inside and was taking forever to brew. This one actually brews a little too fast I think. It doesn't have enough time to steep in the coffee grounds so we were using a lot more coffee grounds. Now we have started using hot water to brew the coffee with. And it's doing just GREAT! The coffee stays hot all day long and tastes great.
I haven't had any problems with bubbles in the window that shows how much water you have poured in. And the people that talk about having to set the filter holder on the counter to put a filter in it and coffee grounds, need help period. I have to say that one of the best features is that the filter basket has a holder that hangs on the little swing out door so that you don't have to put the basket on the counter!! I have no idea what that person was talking about! And there are other people talking about a plastic smell or taste - no such thing. One even talked about a burner, there is no burner on this coffee pot. And IT DOES NOT LEAK WATER! Like any other coffee pot don't over-fill it!
The only thing I have to complain about is the company that sent it to us, Dependable Resource, sent us a machine that looked like it had been used. Scratched up anyway, the LCD screen had scratches and the top of the karafe where you slide it in is scratched like it had been used or something. Other than that, I am extremely happy with my Krups! Which is exactly what I expected!