Remanufactured Dyson DC14 Full-Kit Upright Bagless Vacuum Cleaner Reviews



Amazon.com Customer Reviews

Great Buy. Recommended. Not extraordinary - Review written on September 25, 2008
* * * *
Rating: 4 out of 5

I am happy with my purchase. Cleans well. Noise level is not too high.
Noticeably cleans better than some of the other brands I have used before. Recommended if the price is less that $300. I seriously doubt it's worth, if you have to pay more than $300.
Say goodbye to pet hair and hello to hard floors! - Review written on September 23, 2008
* * * * *
Rating: 5 out of 5

First off, I spent about a month researching vacuum cleaners before I finally decided on this one. I LOVE this vacuum! The only regret I have is not purchasing a Dyson sooner! The first thing I noticed when vacuuming was the ease of use. This vacuum is so easy to push and manuver I can't believe it. It would be great for the elderly or disabled. The suction on a Dyson is incomparable to any other on the market today. This puppy got pet hair and dust out of the carpet my other vacuum just wouldn't suck up. I am amazed at how quiet it is. You can still hear the phone ring or have a conversation while using it. It has a telescoping wand that you put the attachment on and you can go all the way upstairs without having to haul the whole vacuum along. I cannot believe how long the cord is! I no longer have to stop midway through vacuuming to unplug it to find another outlet. I have pergo flooring in my kitchen, so I thought I would try it in there. It actually worked! I can throw my broom away. Unlike other vacuums that claim they can clean carpet and bare floors this one actually can. I cannot give this vacuum enough praise! If you are thinking about buying a Dyson but the price leaves you feeling squeemish, buy a remaufactured. Mine appears brand new. There is no way you can tell that it is remanufactured, except in your wallet:)
Well worth it! - Review written on September 20, 2008
* * * * *
Rating: 5 out of 5

We are very impressed! The Dyson is worth its weight in gold. We have two dogs, notably a Rotty that leaves her black hair all over the house. We did the old sales trick, by vacuuming the whole house with our older machine. We then used the Dyson. We had to empty the container three times. So, I guess the only complaint should be its needs a bigger dirt container. Extra note, unit came with paperwork stating a 6 month warranty, not 90 days as description states.
amazing - Review written on September 17, 2008
* * * * *
Rating: 5 out of 5

I received my Dyson DC14 vac. today. Put it together and gave it a try.
I am so happy that I bought this vac. It does everything it say's it does. Talk about suction!! I have 2 dogs and thought my carpet was clean using my old vac. Boy was I wrong. I should of bought one sooner.
I LOVE THIS VAC. And the price was right. Thanks Amazon and Dyson for a fantastic product!!
best vacuum cleaner in the world! - Review written on September 15, 2008
* * * * *
Rating: 5 out of 5

I've had many, many vacuums in the past. I even had a Kirby. And this one tops them all. Don't waste your time buying a cheap vacuum because you will be so disappointed. It really exceeded my expectations.
Dyson DC14 Full Kit Refurb - Review written on August 30, 2008
* * * *
Rating: 4 out of 5

I received this vacuum 2 days later and got it out of the box and immediately started sweeping. I had to empty the canister just after a couple of rooms. It does great, the option to turn off the roller brush for bare floors is perfect! The hose did come loose that takes the dirt from the sweeper to the canister, but I hooked it back up tightly and it hasn't gave me any problems since. Perfect vac for any type of house! You can even use it for your car
Gets the job done - Review written on August 28, 2008
* * *
Rating: 3 out of 5
2 customers found this review helpful.

Comparison is with Eureka Maxima bagless vacum cleaner which lost suction after 4 years. Here are my comments based on 5 uses in the last 4 weeks -

Pros -
-Does a pretty good job - strong suction. Removed the bad stuff - hair, dirt etc.
-Attachment works very well - can reach hard to reach places
-Beltless - had to replace my previous vacum belt 6 times
- No filters to buy - had spent ~ $50 over 4 years on filters
- Customer service available on weekdays

Cons -
- Suction pretty much the same as the maxima when I first purchased it 4 years ago new for $60. Can't say that it is a class above my previous vacuum cleaner
- The place where there is a black washer at the base was quite loose and I was not sure if it was causing loss of suction. I checked a brand new one in store and it was tight. Called customer service - and they said - "You bought it refurb - so can't expect to be like new !!" I thought that was not the best way to treat your customer - esp. when you claim "Factory refurbished like new". Afterwards I tightened it myself and for now it does not seem to affect suction. Was thinking of returning - but had lost packaging by then
- User manual poorly written - had a hard time figuring out how to remove the wand - at last used common sense to get it. Also some of the cool things such as removing the jar and throwing out the dirt, starting the vacuum are not easy to follow from the manual. Again use common sense

Others -
Might come back to change ratings if anything changes
I'm not sure about the vacuum itself, but customer service is lacking - Review written on August 28, 2008
* * *
Rating: 3 out of 5
2 customers found this review helpful.

Well, ordered this vacuum a couple weeks back, and it arrived in about 5 days which is great, but the hose was missing. It says in the manual to call Dyson directly rather than the retailer. I spoke with a gentelman that really tried to help me, but I wasn't sure if we were talking about the same part so I called customer serivce back and got a woman who talked to me like I was a dummy (you work for the company lady, not me) I ended up waiting another 5 days for the incorrect part to appear. I again, called back and got yet another representative and she said that they would send out the correct part, but it will take another 7-10 days. I asked if it could be rushed since I have an expensive new vacuum that is just sitting here. The representative said that they "don't offer that." My Husband then took the issue over and tried to talk with supervisors but could never get connected to one. I'm about ready to pack this thing up and send it back. If you want some advise, I would be wary to buy Dyson if there is any reason that customer service needs to be contacted, because they just can't help the customer.
Best money I ever spent! - Review written on August 28, 2008
* * * * *
Rating: 5 out of 5

This vaccum more than lives up to it's reputation. I got it for $199 on some one day supersale. It picks up EVERYTHING. I love the way my house looks after a good dyson cleaning. Worth every penny and more!
Nice but not perfect... - Review written on August 28, 2008
* * * *
Rating: 4 out of 5
2 customers found this review helpful.

Well, I ordered the DC14 Remanuf. white vac. It arrived nicely packed with all the accessories and extra HEPA filter. I had a DC07 which I gave to my mother in law since they needed a vac and frankly, I did not see them spending what I did on it (they would have bought the cheapest one on sale...). However, when set up, the wand appeared not to fit onto the vac and came off because it would not click into place. I had called Dyson (great customer care) and after trouble shooting with me and having the DC07 on hand, figured that the wand was either defective or just from a different unit. They sent me a replacement wand under warranty (6 months only) via Priority mail and sure enough, it was a wrong wand (I later learned by going to the store that they put a DC15 wand of the same color on the vac I received). So, now, after Dyson made good, it is working like a champ. I could not tell it was a refurb. other than with a new unit you get a full 5 years of warranty while the refurb has 1/2 year. Dyson told me that you cannot buy an extended warranty or service plan from Dyson directly. Well, Amazon had it at 1/3 of retail so I really cannot complain...one word of caution, as with my DC07,the DC14 does make a grinding noise on many carpeted surfaces because of the agitator giving way when it is too much for the motor to turn it. It is noisy and at first you think the unit is broken. However, you can clean the agitator brush from hair and other debris picked up or just simply tilt the vac. up until it resets.
Dyson Vaccum (refurbished,, free shipping) - Review written on August 27, 2008
* * * * *
Rating: 5 out of 5

Loved it. But it did not come with directions to put together. It works GREAT. I was able to get rid of 3 vaccums (with their bags). It really cleans.
Great buy! - Review written on August 27, 2008
* * * * *
Rating: 5 out of 5
1 customer found this review not to be helpful.
I have been shopping around for the Dyson brand vacuums for about a couple of months before I stumbled upon this one. So I took the chance and bought it online. I think it works great. It is going to take me a few times to get used to all the buttons and attachments but other than that, I don't know why I waited so long to buy one.
Great Deal - Review written on August 26, 2008
* * * * *
Rating: 5 out of 5

For the price, this was a very good deal. I think I paid 199.00 plus free shipping. The carton it shipped in was blank but if not for that, you would never know that this was refurbished. It works perfectly and I saved over $200.00.
Best vacuum cleaner I have ever owned. I have a yellow lab that sheds a ton. It picks up her hair effortlessly.
Awesome vacuum!!! - Review written on August 25, 2008
* * * * *
Rating: 5 out of 5

Received it a week ago and have used it several times extensively throughout the house putting it through it's paces (carpets, drapes, furniture, and dryer vent) and found it to be the best vacuum I have ever owned. I let my four year old use (play with) it and it actually sucked up a small rubber baseball, so I was very impressed with the force of suction it had. Took some time to acclimate myself to the wand being always attached; but found it very easy and useful to use once I realized how it exactly worked. All-in-all, i am very happy with the product; but would have had a hard time paying full manufacturer price for a new unit. Would recommend a refurbed one of these anytime!
Very pleased with our new Dyson! - Review written on August 12, 2008
* * * * *
Rating: 5 out of 5

Our remanufactured Dyson arrived in almost perfect condition (had only a couple minor scratches). Works great from what I can tell. I was expecting the champer to fill up with the first use, however it only filled up about 1/2 full. Hopefully this means our berber carpet floors weren't as dirty as I had imagined. Overall, I would recommend this product however would not mind comparing this model to a newer more expensive model to see if the chamber fills up. This is my first time to ever use a Dyson or bagless vacuum for that matter, so I really have nothing to compare it to.
Dyson DC14 Full Kit Remanufactured - Review written on August 01, 2008
* * * *
Rating: 4 out of 5
1 customer found this review helpful.

Purchased the remanufactured Dyson DC14 after reading several reviews online. Unit arrived in 4 business days using Super Saver Shipping. As for the online reviews, folks either love the Dyson or hate it with a passion, very little in between. I also saw a pattern in that vacuum shops seem to have it out for the Dyson, at least that's what I picked up on, I wonder what's behind that? If the review starts off with 'I've serviced vacuums for 20 years,' you can bet they are going to trash the Dyson. The price was the deciding factor; $199.99 with free shipping, a 6 month warranty, and a couple extra attachements in the box. Our family has two indoor cats, the unit does an admarable job picking up the fur, dirt, and pretty much everything else. I can switch between carpet and tile with ease. I can't say it's any better or worse than our old Hoover at picking items up and I really didn't do any scientific tests using a control vacuum. Still, it definitely does not leave a dusty haze in it's wake like other vacuums I've used. That alone is worth the price. Cleanup is easy, construction seems solid and the attachements are well designed. Provided this Dyson lasts a few years I will have to say it was a very sound investment.
I LOVE IT - Review written on July 31, 2008
* * * * *
Rating: 5 out of 5

I Just received my Dyson today and I love it as soon as it came i put it together witch was so easy and I started it up it picked up so much dust it was disgusting the funny thing was i had just vaccumed about two hours before i received it, I thought my carpets were clean but I guess not it's so quiet I tested it out while my husband was sleeping he didn't hear a thing I can't wait to use it again in the morning so I give it 5 Stars and I think everyone should have a dyson especially if u have kids.
Very Good Product - Review written on July 26, 2008
* * * *
Rating: 4 out of 5

This is a very good vacuum cleaner, but the wand is very confusing. I would recommend this product to anyone willing to figure out how to remove the wand or read the manual.
WOW! - Review written on July 17, 2008
* * * * *
Rating: 5 out of 5

WOW! Ordered my Dyson and it came 1 day earlier than they scheduled.....

Couldn't wait to use it, so I started vacuuming the house at 9:15p.m. With 2 dogs & a long haired Persian Cat.....the canister was full to the brim with animal hair & dirt left behind from my previous vacuum cleaner.

Even though it was bought remanufactured, this Dyson, looks brand spanken New! A Super Deal!

Buy this product! You won't be sorry.
Thanks,
jerry
Awesome, awesome, AWESOME!! - Review written on July 14, 2008
* * * * *
Rating: 5 out of 5
1 customer found this review helpful.

I LOVE this vacuum. I will never own anything other than a Dyson. For its price range, it is the BEST BUY for the money and it is totally worth the extra money to have a vacuum that actually does what it's supposed to do!!

This is soooo awesome on hardwood floors, it actually sucks the dirt out of the TINY space where the boards meet. I never even knew dirt could be in there!! It is so powerful that when we use it on our carpeting, you can actually see the carpet lift up from the floor.

You won't be disappointed with this vacuum!!
Maybe #2 will be the charm. - Review written on June 21, 2008
* *
Rating: 2 out of 5
1 customer found this review helpful.

The Dyson Vacum when it worked was wonderful. I love all the features, it picks up great. Sometimes its hard to push on certain types of carpets because while it automatically adjust, it would be better to be able to manually adjust. The reason i gave this one such a low rating was because in the end I returned it, it kept shutting off due to over heating.
Wow! - Review written on June 04, 2008
* * * *
Rating: 4 out of 5

I'm amazed at how well I like this vacuum cleaner. I have a German Shepherd -- a very hairy dog -- and it handles his hair great. I previously had a self-propelled Eureka and was worried about how difficult it might be to push this one around, but it's absolutely no problem at all as it is so light. The emptying mechanism is also wonderful -- so easy and so much less messy than my other one was. The only thing I don't like is how the hose is arranged in the handle, but I'm thinking that I'll probably get used to it once I've used it a bit more. All in all, it's great!
Great buy! Definitely grateful I got it - Review written on June 02, 2008
* * * * *
Rating: 5 out of 5
1 customer found this review helpful.

Came in a brown unmarked box will all accessories and sealed documentation including a new replacement filter. It has a 6-month factory warranty and technical support. Like other reviewers have said, the assembly instructions aren't that good but after a few minutes the vacuum was up and running. It only came with one slight scratch near the brush area (which will get scratched later on anyways) so I didn't mind.
Its definitely powerful, not heavy as it looks and easy to work around furniture. For small spaces the included powered brush is great.
Definitely consider this vacuum, for the functionality, warranty and more importantly, price. Saved over 50% over a new one.
Great Vacuum! - Review written on May 27, 2008
* * * * *
Rating: 5 out of 5
1 customer found this review helpful.

I love my new vacuum! This vacuum is powerful, but fairly quiet, at least compared to our old vacuum. My kids used to be terrified of our vacuum but now they actually ask me to vacuum and they help me do it, they love it! My carpet has never looked better. I actually enjoy using it! I vacuum more often and actually use the attachments because they are easy to use and do the job they are intended for! We use the vacuum on our hard floors too and it does a very decent job. I am constantly amazed at how much the vacuum can pick up out of our carpet. Our high traffic areas are actually looking much better since we bought this vacuum too, I think this will help prolong the life of our carpet. I would highly recommend this vacuum to anyone.
GREAT!!! - Review written on May 27, 2008
* * * * *
Rating: 5 out of 5

I always wanted a Dyson but didn't want to spend the money. Great product for a great price. Remanufactured, yes, but looks and works like new. Well worth it. Tools snap on for storage. Canister is easy to remove and empty. Nice design, easy to manuver and not heavy. Shipping was free and super fast!
I love this vacuum !! - Review written on May 25, 2008
* * * * *
Rating: 5 out of 5
1 customer found this review helpful.

I'd never bought remanufactured item before, but this vacuum was much cheaper than the new one, so I tried.

Well, my vacuum arm was a little bit dirty, but I could clean that easily. Except for that, it's perfect!

It works great, and doesn't smell anything like other vacuums.

I think I will use this vacuum for long time!
Dyson Rocks! - Review written on May 14, 2008
* * * * *
Rating: 5 out of 5
1 customer found this review helpful.

My husband is in love with our new (well, remanufactured) Dyson vacuum! I've never seen a man vacuum so often. I am truly amazed. AND the vacuum really does work like a dream, even with our frequent home improvement projects and family dog dirtying up the house. Our friends our jealous. :)
Carpet never looked so good - Review written on May 14, 2008
* * * * *
Rating: 5 out of 5
1 customer found this review helpful.

I'm very pleased with the Dyson vacuum! It is so easy to use and my horrible rental carpet actually looks pretty good now. I had a little trouble learning how to use the tube, but I'm used to it now and like its reach & comfortable handle. Also, this vacuum is so much quieter than my old panasonic.


The vacuum came well-packaged and everything looked like new. I would never have guessed it was a refurbished machine.


Emptying the dustbin is easy, no more messy than using bags if you're careful, and I like that I can see how full the bin is and that I don't have to purchase bags anymore.

I'm very happy with my purchase. I got a great machine for a very good price.

Very happy. - Review written on May 05, 2008
* * * * *
Rating: 5 out of 5
1 customer found this review helpful.

I have wanted a new vacuum but was not sure I wanted to spend the price for a Dyson. I read all the reviews and agree refurbished sounds a little like what's wrong with this? But when you receive this vacuum it appears new. It has the best suction of any vacuum I have ever had. The wand is convenient and easy to use. My only problem has been dragging it around when using the wand because I continuously hit the on/off button and turn it off. Still I am really happy with my purchase.
Happy Husband - Review written on May 04, 2008
* * * * *
Rating: 5 out of 5

My husband is the clean freak in our household and he did not like vacumming with my old canister Electrolux even though it still worked good after 18 years. He was a believer in buying cheap and replacing every few years. I convinced him it paid to spend more and get quality (and I'm the thrify one in the family) and based our purchase on the positive reviews on this site. He loves everything about our new Dyson 14. The carpet is only 5 years old but it lifts and cleans so it looks almost new and the carpet is very light colored. Its light and easier to maneuver than the old canister. We love the extra long electrical cord and the long reach of the handle makes cleaning the stairs much easier than struggling with the canistor. We bought it at Christmas time on Amazon and are still happy with it. It took a couple weeks to get and knew up front it would but the price was very good and worth the wait.
This vacuum really sucks! - Review written on May 01, 2008
* * * * *
Rating: 5 out of 5
1 customer found this review helpful.

I have this vacuum and an older Oreck, I used to think nothing came close to the Oreck till I used the Dyson after it to see what it picked up... After doing the little bit of carpet in my bedroom the canister was half full of carpet fibers! This really blew me away! After a good once over with the Dyson, the house smells cleaner, it really is amazing! I am actually lending it to friends so they can see it for themselves.
Dyson DC 14 - refurbished - Review written on April 25, 2008
* * * * *
Rating: 5 out of 5

Great vacuum. No problems or issues.
It vacuums up particles, dust, pet hair that our Wind Tunnel never touched.
It has also helped out with out allergies!
I would highly recommend this item to anyone.
It would have been cheaper to buy this and skip all the other floor products - Review written on April 25, 2008
* * * *
Rating: 4 out of 5
4 customers found this review helpful.

Over the years I have bought vacuums, electric brooms, dustbusters, The Kone, electric mops...all in an effort to get spotless floors. I got the top rated vac by Consumer Reports. I should have saved my money, and bought the 'expensive' Dyson. This Dyson costs less than all the useless products and vacs and it DOES THE JOB. All of the accesories are easy, and it was a breeze to snap the few bits together, making it easy right out of the box. NOTHING is better, faster, or easier on bare floors.
Excellent Vacuum - Excellent OOBE (out of box experience) - Review written on March 27, 2008
* * * * *
Rating: 5 out of 5
3 customers found this review helpful.

Got it and put it together in less than 10 minutes. Very easy to assemble.

At $269 it is a great deal. I couldn't see anything at all wrong with my unit when I got it and I looked critically because I don't usually buy refurbished anything. I believe that this one was never sold and used but probably just had something physically broken/cracked and that is why it was sent back to be refurbished. All parts were clean. I only saw trace dust in one area and I assume that was from the final check before it was made available for resale.

Does a really excellent job as you'd expect. I was really pretty amazed by the amount of pet hair that it picked up. I have a puppy that is about one year old and he has a medium length coat. Since summer is just about here he's been shedding. I knew he had but it is still surprising when you see the canister about full with dog hair.

Removing, emptying, and replacing the canister is very easy. That is worth saying since you have to do that will all bagless (I reckon) but not all bagless are this easy.

The vacuum is not heavy to me. If you are petite or very petite or find this sort of housework challenging physically (there are many good reasons for that) you probably need to be looking at ultra-light type machines.

I selected 2 day shipping, Prime, but I got the machine overnight because the shipping center happened to be very close to me.

Darin
Dyson DC14 Vacuum - Review written on September 16, 2007
* * * * *
Rating: 5 out of 5
1 customer found this review helpful, 5 did not.

I can't really attest to this re-manufactured vacuum since I bought it for a Christmas present for my daughter. I have a Dyson though and I love it. I love to see the stuff in the clear bin so I know it's really picking up everything, including very small debris.