Amazon.com Customer Reviews
Great Coffee Taste. Pain in the Neck to clean, Noisy, Complicated - Review written on February 20, 2008
Rating: 2 out of 5
This is a pain in the neck. And I'm not prissy. I am a chef and am used to all kinds of things in the kitchen. THis thing is so annoying. OKay first, the grinder is SO loud and goes on for SO long that you will actually HATE to make coffee.. There is no control to stop the grinder so even though the grinds are in the basket, the stupid thing keeps grinding with that loud noise. Then when you try to pour it, you are holding the carafe upside down to get the coffee out - which, if you are only making a couple of cups will not be hot enough unless you rinse the carafe in hot water first (stated in the instructions).. Next, cleaning is a pain. Now, maybe you just have to get used to all those pieces and all those wasted grounds stuck in the grinder shoot.. and we've tried for a few months but I'm running out to buy another coffee maker today. The coffee, however, is delicious. Seriously yummie.. so think about how much time and patience you have for good coffee..
Only a couple of Drawbacks but overall makes great coffee - Review written on December 08, 2007
Rating: 4 out of 5
3 customers found this review helpful.
I just wanted to chime in on this product, I have owned it for roughly 3 years now and there ARE a couple of tricks to be aware of. First and foremost it doesn't have a warming carafe plate as one reviewer was discussing her 70yr old father pointed out. I found many of them didn't when I bought this one (some do though). So it relies on an insulated Carafe to keep the coffee warm. The upside of this is you don't have to worry about leaving it on and 'burning' the carafe. The downside is you have to include one step in the coffee prepration to help it keep hot coffee. The instructions state that you should place very HOT water in the carafe and leave it there while your're preparing the coffee maker and this HEATS the carafe so it keeps the coffee hotter longer. It does not make (in my opinion) SUPERHOT coffee. This doesn't work as well when you use the programable feature to have it make coffee automatically in the morning (as the obviously the water cools down overnight).
Another reviewer was remarking on the difficulty in cleaning and the 'clumping' of the coffee beans in the grinder. Simply put, this is because of condensation in the grinder (this may be fairly normal) which then can cause the beans as they're being ground to lump together just a little bit. If you completely dry the bean grinder 'bin' after cleaning and before you put beans in it AND grind and brew your coffee right away this is really a non issue. You might see more of this when you place Hot Water the night before to use the early morning programmable feature because the hot water creates condensation that makes the grounds stick together just a little bit. If you completely dry the grinder bin out first and make the coffee right away every morning there's really no clumping at all.
Also someone mentioned the strength of coffee and the amount of water needed for the carafe. I do like strong coffee and tend to 'heap' the beans into the grinder bin and it the coffee comes out just fine (it might also depend on the type of coffee used). Also if you want to change the consistency of your coffee you can use the paper filters for for a more 'grainy' cowboy style coffee (if you're not afraid of grounds) you can use the gold filter as I do. One major drawback is that ANY grinder is LOUD...this one sounds like a jetfighter taking off from an Aircraft Carrier, but I think its impossible to make a completely quiet yet completly efficient grinder. This might the only real drawback.
I have to admit though, w/out spending hundreds, more this coffee maker is one of the better grind and brews that I have seen. Overall cleanup (I believe) is pretty easy, I mean no coffee maker is 100% self cleaning. We pregrind our coffee in the evening, hit off, then set it to use the programmable feature every morning to make coffee automatically and it does a good job.
Its also held up pretty well we replace the charcoal filter regularly but its been very durable. So no issues on that end. Of course the best feature is that you can use either whole bean coffee or regular coffee and we've found some very good types of whole beans.
Bottom line: brews coffee well, fairly loud grinder, easy cleanup (I think), definately makes better coffee is you quickly clean, dry and brew all together first thing in the morning at once, not superhot coffee (putting hot water in carafe helps this-see above), no heated carafe plate, very reliable, low maintenance, sturdy construction. Excuse any typos unfortunately no Spell Check from Amazon.
Best coffee maker I've ever owned - Review written on July 11, 2007
Rating: 4 out of 5
1 customer found this review helpful.
While the design is not perfect, I'll admit that it is the best coffee maker I've ever owned. We've had this coffee maker for 2 years, and no major problems. Finally at the point where we need to replace the grinder blades, and this is a cheap repair thru the Cuisinart website. Love the programming function that allows you to fill the beans, fill the water, and awake to the aroma of fresh coffee. Definately the machine for someone who loves the bells and whistles.
The carafe keeps coffee hot for an hour, warm for 4. I agree that the grinder part is a bit messy to deal with, but not terribly so. You WILL need to clean the coffee maker each time you use the grind and brew feature. You can always turn off the grinder, but then you have to deal with the mess of transferring the coffee from a grinder to the brew basket. Pick your poison here. If Cuisinart can address the problem of gunked coffee grounds on the screen from the grinder to the brew basket, I'd pick up another one of these in a heartbeat.
Great product - Review written on February 16, 2007
Rating: 5 out of 5
3 customers found this review helpful.
No complaints, but one thing you should keep in mind:
If you're used to the classic "dump grounds here, dump water here, flip this switch, wait" coffee maker, be prepared for a bit more maintenance. Nothing difficult, but you need to clean the grinder between each use and remember to swap the water filter once a month. Also, it's a lot easier to forget things that are obvious on a simpler machine. For instance, if you leave used grounds in the basket and add new beans to the grinder or fill the reservoir without emptying the carafe, you'll have quite a mess on your hands (I wish I could say this hasn't happened to me).
Wow, this thing is loud! - Review written on February 04, 2007
Rating: 3 out of 5
4 customers found this review helpful, 1 did not.
This machine was given to us as a gift a few years back. Since we've never had a grinder we were quite taken with it, but after reading the reviews from other people, I realize that it leaves some to be desired.
1. The grinder is loud. I'm thinking that's really not something you can get around, but it is louder than my vacuum cleaner.
2. Too many parts to clean and places I can't seem to clean. It gets coffee everywhere, I'm constantly having to wipe this thing down. It leaks coffee onto the counter as well.
3. There is a steam issue in the part where the beans go, making it a mess to clean.
4. Closing and opening the part where the filter is is often hard to do. Harder now with age. I've had it open on me during operation.
5. I'd prefer if I didn't have to push "grinder off" to operate this machine.
As far as strength of coffee, I put a enough coffee grinds/beans in there so that's never been an issue for me. It's served it's purpose, but I'm going with a different brand with a lower price tag and seemingly less issues than this one according to reviews.
RUN AWAY!!!! - Review written on January 16, 2007
Rating: 1 out of 5
You might be tempted, Cuisinart typically makes great products. But, unless you actualy ENJOY cleaning your coffee maker for an hour every time you make coffee, and unless you LIKE having coffee grounds floating around in large quantities in your cup, this is NOT the machine you want.
In fact, it's so bad that after about 4 brewing cycles, you'll pack the stupid thing up and give it to some poor, unsuspecting friend or family member, who, after about 4 brewing cycles, will realize why you gave it to them. Then they'll cuss you, and pass the coffee maker off to some other poor sap. Eventually the damn thing will make the rounds and get re-gifted back to you, and you'll be exactly where you started.
So, to save yourself, your friends, and your family a whole lot of time and heartache playing hot-potato with this stupid machine, take my advice... PICK OUT A DIFFERENT COFFEE MAKER!!!!!
By the way, every time you make coffee, you will swear the machine is going to explode. It makes the most violent, disturbing sounds I've ever heard come out of a healthy piece of kitchen equipment. Seriously. Horror-movie quality sound effects...
NOTE: this is a true story, up to and including the re-gifting part... when I got the damn thing offered back to me, I had to post this review. CAVEAT EMPTOR! (or TEMPUS FUGIT or QUID PRO QUO or some other goofy Latin phrase))
There is a special place in Hell for the designers of this..... - Review written on January 10, 2007
Rating: 2 out of 5
7 customers found this review helpful.
...miserable excuse for a coffeemaker.
The reality might not be so awful if the promise wasn't so compelling.
This product dangles the vision of cheerfully and simply prepping your machine and awakening to the heavenly aroma of piping hot coffee brewed from your freshly ground beans. Stroll into the kitchen & bring the carafe into your office or den to leisurely and luxuriously sip away your day in blissed out yummy java-land.
Dude. This is a fussy little machine. It takes more stroking and prepping and tweaking and messing to get anything accomplished than a trophy wife. If you are seriously OCD or have a perverse sense of satisfaction in being a 'slave to the grind', then this may be a dream come true. If you don't fit the lid of the carafe in *just so* it isn't really sealed (and the top will pop eventually pop off of the widget/gasket sealy thing). If you don't meticulously rinse and brush and dry each piece before each pot, you'll end up with a sludgy, backedup brackish mess. If you overfill with beans or underfill with beans or fit the filter in wrong or the H2O in wrong you'll have icky coffee and even *more* cleaning and fussing to do.
Even when you perform each step with the fanatical precision of a Geisha Tea Ceremony, the basic design of this coffeemaker guarantees disappointment. Hellllloooow?? Steam from hot water + fine grounds from coffee beans = goopy mess, wasted beans & inconsistent coffee quality. Good luck getting your full 10 cups out of this carafe. Good luck determining how much coffee is left in the carafe at any given point. And who in R&D thought that the equivalent decibles of a DC10 takeoff set a standard for a small appliance?
Bottom line is that I purchased this device with the anticipation of a convenient, quality, copious coffee experience...After 4 months of putting up with extra time noise and hassle to make coffee, the damnable thing finally committed turbojet suicide last night...apparently, the stupid 'clicky shut' filter door unclickied during the commencement of the grind phase...the resulting diaspora of grinds and hot water across the kitchen and shoved back up and through the machine itself must have finally proven too much for its delicate constitution. Even after a full ritual of cleaning, brushing with the fussy brush, etc. it does nothing but pathetically blink its digital display.
Good riddance say I. It will be a long time before I grumble about grinding beans and pouring them into the filter of a large capacity, reliable coffeemaker with my own two hands. And perhaps the overnight exposure of the grounds when I preset for morning coffee isn't as much of an issue as I'd made it out to be. There are worse things after all...things like this POS coffeemaker.