Palm 3198WW Cradle Kit Reviews



Amazon.com Customer Reviews

Works as orignal - Review written on January 07, 2008
* * * *
Rating: 4 out of 5

The power supply is much larger than original which may be fit all of the options to. I just wanted a replacement cradle so this was a bit of overkill.
treo cradle - Review written on October 30, 2007
* * * * *
Rating: 5 out of 5

As usual a product that has Palm logo and name on it usually works as stated. I had a previous Treo cradle, and found it to be a waste of money and junk with no recourse to seller. BUY Palm !!!!!
Dreadful, connections in the base do not work well. - Review written on October 13, 2007
*
Rating: 1 out of 5
1 customer found this review not to be helpful.
After a while I managed to get it to charge my Palm, but it took some work. It just won't work for synching with the computer. I have to disconnect the cable from the base and connect it directly to the Palm to synch, so not buying this would be better.
This product WORKS! - Review written on October 05, 2007
* * * * *
Rating: 5 out of 5

This product worked the first time used!!! No drivers to install; just plug in and use!!! Very reliable Hot Syncs!!! Also, a great price (under $20.00); beating the price listed at PalmOne!
Good Design, Reliable HotSync, Recommended For 680 - Review written on September 24, 2007
* * * * *
Rating: 5 out of 5
2 customers found this review helpful, 1 did not.

This is the third cradle I've bought for my Treo 680, and the third time was the charm! The prior two were less expensive, but the first did not fit my 680, and the second would not HotSync reliably, although "not at all" is a better description the more I think about it.

Having read all 42 of the previous reviews, I think most of the issues are ancient history at this point. There is a known incompatibility between some Palm cradles and the 680 (and other later Treos). Since most of the negative reviews didn't mention which Treo they were using, I suspect many are due to this issue, which Palm documents on their support site.

As others have pointed out, one cannot charge or synch the phone in a case. This is true for every other cradle I've researched, except the Seidio, which requires you to buy their case as well. Since I prefer the rubber skin type of case, I just pull it off. I guess this could be a nuisance if you are in and out of the office several times a day, but other than that scenario I can't see it being a big problem for most people.

Did I mention it synchronizes reliably? This was a huge frustration for me with the prior two cradles.

The mounting and removal of the Treo into and out of the cradle is sticky, and two hands should be used. (If you have adequate dexterity, it can be removed by circling the top of the Treo with thumb and forefinger, then pressing down on the case with your middle finger. Large hands are an asset in this case. If this doesn't work for you, stick with two hands.) I think that the connector pins will seat in over time, and removal will eventually be a one-handed operation. My USB cable was sticky at first as well.

Regarding the travel adapters, I travel to the UK every year or two, so this was a plus for me. (However, having reliable HotSync operation is more important to me than the small added cost anyway.) Your mileage may vary.

The one item which is a slight nuisance is that the spare battery charger is not available without removing the phone. As I carry the spare with me most of the time, I'll have to change habits to put it in first before the Treo.

Finally...the complaint about no headphone jack is reasonable, although not very high on my priorities, since for me this is a business phone, not a personal music player. However, it looks to me like space should be available inside the case to mount a Palm Stereo Adapter (Palm P/N 3160WW). This would require drilling two holes in one's new cradle, and if you are horrified at that thought, read no more. A little work with a Dremel tool to fit, and some silicone seal as a grommet should place it in securely. (A spacer of some sort may be useful at the bottom to hold the adapter in place when the Treo is inserted into the cradle. Experiment away.)

It looks like the unit is held together by screws under the silicone feat, although I've only peeled back one to check.

Needless to say, any power tool experimentation you do on your new, pristine cradle is at your own risk, and may result in personal injury or wrecking your new, pristine cradle. But you kids will do anything for your rock'n'roll music. :o)

So: I recommend this cradle highly. Five stars.
pleased with the access to my Treo - Review written on August 31, 2007
* * * * *
Rating: 5 out of 5

I appreciate the access to my Treo on my desk. It was silly to feel this way, but the original USB cord that connected to my computer simply allowed my Treo to lie on my office desk. With the charger unit, my Treo somehow feels that it's not cluttering up my desk. Go figure!
PalmOne Cradle Kit - Docking cradle - USB - Review written on July 22, 2007
* * *
Rating: 3 out of 5

The cradle is great, but to "release" the Treo from the cradle is sometimes a major job, which needs improvement from Palm
A great find! - Review written on July 12, 2007
* * * * *
Rating: 5 out of 5
1 customer found this review not to be helpful.
The Palm Cradle Kit has everything I need for my Palm Pilot. It's a great price for pertinent pieces.
Durablitiy personified - Review written on July 09, 2007
* * * * *
Rating: 5 out of 5
1 customer found this review not to be helpful.
I bought this thing along with a spare battery to solve the problem of moving around carrying a charger all the time.I have placed this cradle alongside my computer and use the cradle to charge my spare battery while i am using my treo by using the other battery. as soon as the battery in my treo goes dry, I just switch the two batteries and i am all set to go. This saves me a lot of hassle as i don't have to place my treo for charging.
Only issue I have with this...... - Review written on July 02, 2007
* * *
Rating: 3 out of 5
2 customers found this review helpful.

This accessory is perfect as you would expect since it's built by the phone's manufacturer. However there is one major issue that I have with it. There's no headphones jack on this cradle. With the Treo earphone jack on the bottom of the unit and with the unit cradled there's no way to use it for music or video while its dock. Seems like a design flaw to me. One would assume this feature would have been considered but I guess not.

Had I known this prior to purchase I may not have bought it. Hope this helps.
Works flawlessly, takes some muscle to use - Review written on May 25, 2007
* * *
Rating: 3 out of 5
3 customers found this review helpful.

The PalmOne Docking Cradle works great but it takes some force and two hands to get it in and out of the docking cradle. It's more of a Palm Treo design problem when it comes to the complicated connection.
Almost Perfect - Review written on April 20, 2007
* * * *
Rating: 4 out of 5
1 customer found this review helpful.

It sometimes fails to hot sync, I have had to reconnect it to get results.
It lacks a place for an extra stylus like with the old palm bases, which comes in handy if you use it at the desk.
Other than that it is a good product.
Works great - Review written on February 11, 2007
* * * * *
Rating: 5 out of 5
3 customers found this review helpful.

Got this for my Treo and works as advertised. No issues and makes my syncing a snap!
Excellent dock. Must have for Treos! - Review written on January 23, 2007
* * * * *
Rating: 5 out of 5
4 customers found this review helpful.

I love this docking station. It charges and syncs at once, and has a drawer for charging an extra battery (which I haven't used.)
Much easier than plugging in the sync cable that comes with the Treo.
PalmOne Cradle Kit - Docking cradle - USB - Review written on January 13, 2007
* * * * *
Rating: 5 out of 5
3 customers found this review helpful.

great item, great price. I will definitely buy form amazon again. The dock sits on the desk and holds a spare battery while is charges the Treo. I love it.
Palm Treo Accesories - Review written on January 06, 2007
* * *
Rating: 3 out of 5
1 customer found this review helpful.

The accessories were excellent. I do wish that the cradle came as part of the original consignment, and not as an accessory that had to be paid for separately. Quality of the accessories -- Prima! As could be expected from Palm.
working now - Review written on November 14, 2006
* * * *
Rating: 4 out of 5
1 customer found this review helpful.

Computer would not recognize the treo as a palm device. Kept acting like I hooked up a MP3 player. Ended up having to call sprint. After about 1.5hrs it was finally connected correctly. I believe this is a problem with the treo and my computer not the docking cradle itself. The docking cradle has since worked wonderfully.
Palm Cradle Kit - Review written on November 10, 2006
* * * * *
Rating: 5 out of 5
1 customer found this review helpful.

Well designed product for the Palm Treo... Works well and well designed.
Great Charger for the Treo 700w - Review written on September 01, 2006
* * * * *
Rating: 5 out of 5
1 customer found this review helpful.

This was a great purchase and loved dealing with the seller, I was needing this product bad because I use my phone alot! and this charger really came through, I can charge my phone and extra battery.
Pleased - Review written on August 26, 2006
* * * * *
Rating: 5 out of 5
1 customer found this review helpful.

Good value, prompt delivery. Good quality product. Appreciate having the Treo sitting up where I can view it while charging and syncing on my desktop.
A must have for easy desktop to mobile interface... - Review written on August 24, 2006
* * * * *
Rating: 5 out of 5
1 customer found this review helpful.

Makes charging the phone and a spare battery, synchronizing and using other features a breeze.
For people are in and out of the office all day, a must have.
Great OEM product - Review written on August 24, 2006
* * * * *
Rating: 5 out of 5
1 customer found this review helpful.

The Palm Docking Cradle Kit was straight from the manufacturer, my customer is extremely pleased, great product, great service, great shipping
great price - Review written on August 19, 2006
* * * * *
Rating: 5 out of 5
1 customer found this review helpful.

I bought for price, very satisfied with performance Treo 650. Only US connection tried - it works very well. button hot sync works great and charging extra battery great feature.
Does the Job - Review written on August 02, 2006
* * * * *
Rating: 5 out of 5
1 customer found this review helpful.

This is a quality product - it charges the phone and a spare battery (if you have one) at the same time. It is sturdy with nice rubber feet on the bottom - this helps if you want to use the phone while it is in the cradle - because the cradle does not slide around on a flat desktop. I find the product extremely useful and I am happy with my purchase.
Terrible -- 2 died. - Review written on July 28, 2006
*
Rating: 1 out of 5
2 customers found this review not to be helpful.
In concept a great device. Cradle and spare battery charger in 1. Unfortunately, there must be something faulty in the connections inside. I've had 2 die on me. And it's not the cable -- that works fine when taken out of the cradle. This is a ripoff.
The Real Thing - Review written on July 19, 2006
* * * * *
Rating: 5 out of 5
1 customer found this review helpful.

These were not available (backordered) when I first got my Treo. I bought a different one which began to fall apart after a few months. The quality of this one is excellent and I expect it to last much better. The Amazon price was no more than the cheapy I bought. Don't bother with the other ones as this is twice as good as they are.
Great accessory! - Review written on July 10, 2006
* * * *
Rating: 4 out of 5
2 customers found this review helpful.

If you have more than one battery for the Treo 700w (or I suppose any of the other listed models) then this is a must-have. It not only comes along with an additional sync and power cable (so your orriginal can be used at work or when traveling), but it has a compartment for charging a second battery.

If you have a case for the treo, (I have the Seidio rubber skin) the Treo will not fit in the cradle until you remove the case (which is annoying) but at least I can charge an external battery.

It's a well made, heavy device. The cabling has separate connections for power and sync, so you can choose to have one or both connected. The connections are loosely pressure-fit, so if you pull on the cradle to sharply, they fall out.
No problems - Review written on July 08, 2006
* * * *
Rating: 4 out of 5
2 customers found this review helpful.

I thought the price Amazon was ofering this at was crazy ($25): at the same time, the Palm store wanted $50 for the same thing. The reviews being so divided worried me. But, I ordered it. Works fine; synchs, charges; no problems. I haven't used any of the adapters.
All those problems???? - Review written on June 08, 2006
* * * * *
Rating: 5 out of 5
1 customer found this review helpful.

Worked perfectly with my 700P right out of the box. The light on the cradle is supposed to only come on when charging an extra battery. The Treo light changes to red when it is charging. Came with sync cable and power cable as the description said it would. Both my Treo and extra battery charge perfectly well in this cradle. Syncs everytime, too.

Not sure why so many have had problems. Maybe, Palm has redesigned the cradle since they had theirs.
A must for long time Palm users - Review written on May 29, 2006
* * * * *
Rating: 5 out of 5
2 customers found this review helpful, 2 did not.

I have been using a Palm PDA since the first Pilot in 1996 and eventually used a Palm IIIxe until 2006. I purchased a Treo 650 and was disappointed that a cradle was not included, only a hot sync cable and a charger. I purchased the cradle kit and was thrilled. I've not encountered any problems and purchased a second cradle, without the cables for the office since I could use the cables that the Treo came with.

I have not had any problems with either cradle and am considering purchasing this kit for my friend as a gift.
Worst Product Palm has ever made - Review written on April 01, 2006
*
Rating: 1 out of 5
6 customers found this review helpful, 2 did not.

This thing just doesn't work. Yes it will charge another battery while the phone is in the cradle, but it just doesn't sync right. I could never get the thing to Sync and was resorting to the incredibly slow bluetooth syncing option until I just gave up on my cradle and started using just the cable. I tried writing Palm about this problem, but got no response. I am glad to see ti wasn't just me that had such problems. This product is garbage, so don't even consider it.
Cradles phone nicely, travel adapters are unnecessary - Review written on February 18, 2006
* * * *
Rating: 4 out of 5
7 customers found this review helpful, 2 did not.

This cradles the Treo 650 nicely and makes hotsynching a breeze. It is far better than the cable that comes standard with the phone. It also will charge my spare battery at the same time. Note, it will not charge the phone when it is in any kind of cover.

My only point of contention is that all the travel adapters are really unnecessary and if eliminated, would bring the cost down. Now they just sit in a drawer and collect dust.
Didn't work. - Review written on January 24, 2006
*
Rating: 1 out of 5
11 customers found this review helpful, 1 did not.

Opened the box, plugged it in, didn't work. No light on cradle, didn't charge my Treo. What a big waste of time. Next time I'm going to trust the low ratings from other reviewers.
One lasted 3 weeks, one lasted a few months.... - Review written on December 09, 2005
* *
Rating: 2 out of 5
12 customers found this review helpful, 1 did not.

So, um, I guess they're improving Quality Control, right?

A charging/synching cradle is absolutely neccessary for a Treo- the nice bright screen eats batteries FAST, as does an active internet connection. I leave mine charging most of the time that I'm in the office, and with it in the cradle, I can easily grab it if the phone rings-not as easy with it plugged in.

I returned my first cradle after a month, thinking I had just drawn the unlucky dud. My second one conked out after a few months. Same symptom for both- would not reliably synch. Usually I can get it to work if I jiggle everything just so, but it is quickly getting to the point where that doesnt work EVER.

I have a third party cradle coming in the mail. Keeping my fingers crossed!
Palm Treo 650 Docking Cradle DOESN'T WORK - Review written on November 03, 2005
*
Rating: 1 out of 5
17 customers found this review helpful, 3 did not.

As you'll see in the other customer reviews on this product, I share the same pain... This should have been tested before Palm released this item - it simply doesn't work. (I won't even bother selling the item online because I would feel terrible for the buyer). DO NOT PURCHASE THIS CRADLE.