Amazon.com Customer Reviews
Good Design, Reliable HotSync, Recommended For 680 - Review written on September 24, 2007
Rating: 5 out of 5
2 customers found this review helpful, 1 did not.
This is the third cradle I've bought for my Treo 680, and the third time was the charm! The prior two were less expensive, but the first did not fit my 680, and the second would not HotSync reliably, although "not at all" is a better description the more I think about it.
Having read all 42 of the previous reviews, I think most of the issues are ancient history at this point. There is a known incompatibility between some Palm cradles and the 680 (and other later Treos). Since most of the negative reviews didn't mention which Treo they were using, I suspect many are due to this issue, which Palm documents on their support site.
As others have pointed out, one cannot charge or synch the phone in a case. This is true for every other cradle I've researched, except the Seidio, which requires you to buy their case as well. Since I prefer the rubber skin type of case, I just pull it off. I guess this could be a nuisance if you are in and out of the office several times a day, but other than that scenario I can't see it being a big problem for most people.
Did I mention it synchronizes reliably? This was a huge frustration for me with the prior two cradles.
The mounting and removal of the Treo into and out of the cradle is sticky, and two hands should be used. (If you have adequate dexterity, it can be removed by circling the top of the Treo with thumb and forefinger, then pressing down on the case with your middle finger. Large hands are an asset in this case. If this doesn't work for you, stick with two hands.) I think that the connector pins will seat in over time, and removal will eventually be a one-handed operation. My USB cable was sticky at first as well.
Regarding the travel adapters, I travel to the UK every year or two, so this was a plus for me. (However, having reliable HotSync operation is more important to me than the small added cost anyway.) Your mileage may vary.
The one item which is a slight nuisance is that the spare battery charger is not available without removing the phone. As I carry the spare with me most of the time, I'll have to change habits to put it in first before the Treo.
Finally...the complaint about no headphone jack is reasonable, although not very high on my priorities, since for me this is a business phone, not a personal music player. However, it looks to me like space should be available inside the case to mount a Palm Stereo Adapter
(Palm P/N 3160WW). This would require drilling two holes in one's new cradle, and if you are horrified at that thought, read no more. A little work with a Dremel tool to fit, and some silicone seal as a grommet should place it in securely. (A spacer of some sort may be useful at the bottom to hold the adapter in place when the Treo is inserted into the cradle. Experiment away.)
It looks like the unit is held together by screws under the silicone feat, although I've only peeled back one to check.
Needless to say, any power tool experimentation you do on your new, pristine cradle is at your own risk, and may result in personal injury or wrecking your new, pristine cradle. But you kids will do anything for your rock'n'roll music. :o)
So: I recommend this cradle highly. Five stars.
One lasted 3 weeks, one lasted a few months.... - Review written on December 09, 2005
Rating: 2 out of 5
12 customers found this review helpful, 1 did not.
So, um, I guess they're improving Quality Control, right?
A charging/synching cradle is absolutely neccessary for a Treo- the nice bright screen eats batteries FAST, as does an active internet connection. I leave mine charging most of the time that I'm in the office, and with it in the cradle, I can easily grab it if the phone rings-not as easy with it plugged in.
I returned my first cradle after a month, thinking I had just drawn the unlucky dud. My second one conked out after a few months. Same symptom for both- would not reliably synch. Usually I can get it to work if I jiggle everything just so, but it is quickly getting to the point where that doesnt work EVER.
I have a third party cradle coming in the mail. Keeping my fingers crossed!