Amazon.com Customer Reviews
Fairly good - Review written on September 29, 2008
Rating: 3 out of 5
1 customer found this review helpful, 2 did not.
The machine is fine, it is powerful and heavy and has a lot of attachments and they look to be of decent quality.
One big omission is variable speed on the drive. There is just off, on and pulse which are all at the same speed. This is mostly pretty good but for chopping onions, for example you have to use very short bursts of the pulse or you end up with a mushy paste.
The only time that this is really a problem is with juice extraction, which becomes something of a violent business and if you leave the cover open to press your oranges by hand, expect to get some specks of juice in your face.
Having said that the machine has otherwise been very good, and if you don't want to do juice extraction it is great. For me, however, the lack of variable speed is such a big omission that I wish I had paid more for a machine that has it.
Excellent Food Processor Line ... from a Cuisinart Switcher - Review written on September 22, 2008
Rating: 5 out of 5
11 customers found this review helpful.
We have owned 2 Cuisinarts, and my sister worked for Cuisinart. My wife and I know how to use food processors and we have used Cuisinarts literally for decades. When it came time to replace our latest Cuisinart (15 years old), we naturally went looking for another. What we found was cheapened quality and a soured reputation due to lousy customer service. Meanwhile, KitchenAid has risen as a competitor to the point where some of their models consistently rank above the equivalent Cuisinarts in professional reviews. Even so, we looked at the KitchenAids with some skepticism, even though we own and are very happy with two of their mixers.
Comparing the KitchenAids against the Cuisinarts side-by-side, we found the KitchenAids were easier to assemble and disassemble, FAR easier to lock on bowls and lids, and have a much better juicer. The Cuisinart juicer, in fact, is what did our last machine in. I believe its bearings simply weren't designed for the thrust pressure of juicing. The KitchenAid juicer simply drops into the main bowl and has a nice press cover, i.e., you don't have to push directly down on the fruit. The Cuisinart juicer has multiple parts and is fussy to assemble and disassemble.
The KitchenAid (we bought a 760) comes with a selection of slicing blades, a chopping blade, dough blade, a drop-in smaller inner bowl with its own blades for small jobs, and a case that holds all the accessories. Nothing more to buy.
The KitchenAid uses an induction motor, noticably quieter than the Cuisinart, and the unit is heavier. Cuisinart claims a higher wattage rating, but given that the KitchenAid base is heavier (both have plastic covers), I'm suspicious of the worth of Cuisinart's numbers. Motor longevity is directly rated to the weight of windings and motor cores. Reports (some here on Amazon) of Cuisinarts smoking under heavy use only tend to confirm the suspicion.
After comparing the two brands, we wound up selecting the KitchenAid, selecting the wide mouth version of the 12 cup processor over the narrow. While you have to use the pusher on the wide mouth model, and the pusher doesn't engage the lock mechanism until part-way down, the pusher still has a conventional, open drop tube. I.e., you don't lose anything with the wide-mouth version in terms of being able to drop ingredients in, and are still able to take advantage of the wide mouth when you need it.
Performance is superb.
Take a look at KitchenAid's food processor line. These are serious machines for serious cooks. KitchenAid, by the way, enjoys a reputation for superb service responsiveness.
First time food processor owner - Review written on November 24, 2007
Rating: 4 out of 5
4 customers found this review helpful.
I've had a blender and hand mixer for many years, and was tired of the manual grating I needed to do with many of my recipes. When the blender went, I decided to get the processor. One of my better decisions! I'm using it for lots of things, grating, pureeing, slicing. It's quiet, and easy to use. I bought one for my daughter; she's happy with hers. My son tried it, and he wants one. I'm glad I bought the 760, it's larger, but has lots of useful attachments included, in a case, and a citrus press. No need to buy any extras!
I hope that, if I ever do have a problem, the Kitchenaid folks will be as helpful in solving the issue for me, as they have been with other consumers.
My only complaint is that the instruction manual is a bit difficult to decipher.
Having mutiple bowls seems like a good idea, but... - Review written on November 12, 2007
Rating: 3 out of 5
19 customers found this review helpful.
The three bowls nest inside each other with the lid locking onto the largest bowl. So there is no positive seal between bowls, and this results in leakage from one bowl to the lower one(s). In order to use the slicing or shredding disc you must use the medium bowl stacked inside the larger base bowl. When I shred cheese, not only do I have to clean the medium bowl, but the larger base bowl will also have a coating of cheese residue on the top and need to be cleaned as well. The smallest top bowl uses a blade that is a mini-version of the large base bowl. It's okay for chopping dry ingredients, but not smaller quantities of liquids. When a food processor starts, the torque from the motor causes the liquid to shoot up the sides before settling back down against the blade to be processed. The seal between the lid and the bowl prevents liquids from leaking out. As there is no positive seal between the bowls (only between the lid and the largest bowl) liquid processed in the smallest bowl leaks down into the lower ones resulting in the need to now clean three bowls.
As I forced cheese down the feed tube of my old Cuisinart the last chunk would fall against the shredding disc, spin and tumble around, and eventually get shredded. Because the gap between the lid and shredding disc is larger on the KitchenAid, this rarely happens. It will spin a couple of times and then just stick to the lid, leaving a significant amount unshredded. Chilling the cheese doesn't help much because the friction from the cheese spinning against the lid heats it up enough to stick.
As mentioned in some other reviews, I too have had problems with the large blade becoming stuck on the shaft. While I've always been able to remove it, sometimes with difficulty, and it only happens occasionally, it still isn't something you'd expect from a higher end processor.
Having three bowls seems like a good idea, but if I had to do it over again I would choose a different processor. Besides the other issues mentioned above, why should I have to clean two or even three bowls, if I'm only using one?