Based on the other reviews I purchased this product. Unfortunately the product did not work out of the box. I initially tried to work with Cuisinart Customer Service but have found them to be incredibly RUDE. Cuisinart wanted me to pay shipping and handling (as well as a ten dollar processing fee) in order to replace a defective unit that never even worked out of the box. The turn around time to replace the unit was over three weeks. I would stay away from this product!!!

I have had quite a few electric grills and griddles in my lifetime. This one is the best of all. Great cooking, easy to clean - definitely worth the extra expense fot this unit. Sorry I did not have it years ago. It is a large unit and I have a small kitchen but because I really like to use it, I keep it on my counter top at all times. Fantastic!

Excellent product! No smoking or grease spatter. Have cooked steaks with a good amount of fat, and they turn out perfect every time. I haven't even had to clean the drip pan yet! Nothing in it. It does get really hot though depending on setting you choose, so I place it on top of my electric stove (burners off of course) with a glass counter protector under it. Turn on the exhaust fan and cook away. I personally wouldn't advise cooking on the counter due to heat rising up under the overhead cabinets, but that's personal preference. I haven't used the griddle side yet, but the grill is awesome! Very easy to clean. Pretty big so you can cook a lot on it, so you need a fairly large cabinet to store it. Good looking enough to leave on the counter if you have the room. I would highly recommend this product. I spent a year looking at other products in this category, because I can't always fire up *Big Bertha* (my Weber gas grill), so this is the one I settled on, and so glad I did!

This product is great. I use it all the time and it cleans up nice.

This is a wonderful item to cook on. Easily changes from one surface to another, works great and nice size cooking surface.beckyd

I bought this to replace a Hamilton Beach griddle. It works great and looks fantastic as well! Easy to clean and the perfect size for pancakes and grilled cheese sandwiches. Delivery was speedy as usual, and it arrived safely.

We purchased this Cuisinart Griddle to replace a griddle that we had that was falling apart.
We have been completely satisfied by this Grill and Griddle. The top is reversable so you just flip it over to change. That said, you cannot flip it while it is hot because the handles do get hot.

The non-stick griddle works great for eggs, becon, pancakes, grill cheese, etc. We've had great success with salmon and burgers on the grill. There is a grease drip tray that collects the grease and is easy to dump.

We are very happy with this griddle and would recommend it to anyone looking for a high-quality grill/griddle combination.

This griddle is outstanding. It's sturdy. It cooks very evenly and consistently. It cleans up easily.

It's a little bulky to store, but as long as you're prepared for that, you won't regret the purchase.

The first time I used the grill, it was to grill a steak. The juice dried up in the wells and became stuck, then was hard to clean.
I will use the griddle side only in the future. Works well. However, if I was just going to use the griddle side, I could have purchased any $20 griddle at the store. I probably overspent for what I will use it for.

Excellent product. Purchased this AFTER I had purchased and threw away a B & D grill. This grill costs more, but is worth every penny. The grill is heavy duty, stick-free, even cooking and easy to clean. I have cooked steaks, pork chops, and LOTs of breakfasts. I would highly recommend this grill.

WE PURCHASED THE GRILL/GRIDDLE ABOUT 7 WEEKS AGO AND HAVE USED IT SEVERAL TIMES. SO FAR WE HAVE ONLY USED THE GRIDDLE SIDE, BUT HAVE BEEN VERY PLEASED WITH IT. THEIR IS ONLY ONE MINOR CONCERN: THE HOLES FOR THE GREASE TO DRAIN TAKE UP AN AREA THAT OTHERWISE WOULD BE USED TO COOK. THAT LESSENS THE AREA AVAILABLE FOR COOKING. OTHER THAN THAT THERE ARE NO OTHER CONCERNS. ITS TOO EARLY TO DETERMINE HOW DEPENDABLE THE GRILL WILL BE FOR THE LONG TERM.

The Cuisinart GG-2 Grill & Griddle cooks very evenly. Pancakes come out identically cooked, no matter where you place them on the griddle.

It's pretty easy to clean as the cord/thermostat assembly detaches, the grill/griddle unit lifts off the base and there is a removeable drip tray. You can't put the grill/griddle unit in the dishwasher, but it cleans easily in the sink. There are some places around the handles that are hard to reach and could be a problem if you spill some batter or cooking oil. The grill/griddle unit is heavy and large, so it's a bit clumsy to maneauver in a small sink.

The GG-2 is a large appliance, so it takes a lot of storage space when not in use.

Highest quality of constrction and convenience. This appliance puts another degree of every-day cooking in place. It's fun!

The product does a fine job.
Donna Dameron

This grill is great. It holds the temperature rock steady, it is easy to clean and the surface heats evenly without hot or cold spots. I have cooked hamburgers, chicken breast and even meat loaf on it. I love to blacken fish, but it does cause more smoke than I want in the house. Now I can do it on the patio with no trouble. I knew I could get a cheaper grill, but I am glad I did not.

This griddle was great! It was very easy to clean. We tried stir-frying vegetables on it and the vegetables turned out great...looked like they had been done on a real grill. We also cooked breakfast type food on it and it worked fabulous!

I had originally intended to buy the Griddler by Cuisinart, however when I went back to the BX to purchase it after Christmas, I found that they were sold out. After being informed that they would not be getting any more Griddlers in, I decided to purchase the Grill & Griddle. I made a great decision in buying this grill.

I have used the grill side to make hamburgers, steak, chicken, fish, grilled veggies and sandwiches with great success. Even though this grill does not come with a hinged lid like the Griddler, making grilled cheeses and paninis is no problem. When making your sandwich, simply place a brick wrapped in foil on top of the sandwich while it's cooking. Voila! Perfectly pressed sammy. The real star for me though, is this little beauty makes a mean breakfast! It cooks pancakes, bacon, sausage and eggs to perfection on the griddle side. I could never get eggs or bacon to cook evenly on my crummy electric range but the job is a snap for Grill & Griddle.

The appliance itself is a sleek design with brushed stainless accents and it looks nice in my kitchen so I have no problem leaving it out on the counter top. It does have a fairly large footprint (24.5" x 12") so this may be something to consider if you have a smaller kitchen or limited storage space.

Because grill/griddle plate is coated with a non-stick surface you must take care not to use metal utensils as they may damage the coating. You can't put the cooking plate in the dishwasher but it is simple to clean. Use the provided scraper to scrape off any large food particles, sponge it off in the sink with a non-abrasive sponge and dishwashing liquid, rinse and dry. The drip pan and scraper are the only parts which are dishwasher safe.

As others have mentioned, the power cord is very short, about 33". This is a safety feature which prevents the cord from being tripped on or caught on an arm and sending hot grill and grease plummeting to the floor. The short cord is no problem for me but it may be something you want to take in consideration based on your kitchen layout.

One word of caution about this appliance- If you clean the drip pan by hand, please be very careful when doing so. There is a very sharp metal ridge around the perimeter of the drip pan and I took a sizeable chunk of flesh out of my pinky finger while cleaning. A painful lesson I hope I can help others to avoid.

Overall, this is a great appliance and I forsee using it regulary for many years into the future.

I purchased the Cuisinart GG-2 grill and griddle to use this summer on my condo balcony. A spritz of liquid smoke and you'd think my steaks were roasted over a mesquite grill in Texas! With the embedded heating elements, and maximum wattage, this is a solid, sturdy appliance I look forward to using forever. An heirloom. The totally adjustable heat control and easy-clean design makes the GG-2 perfect for a bachlorette like me or a huge family too busy to do pots and pans. After using the griddle for eggs and sausage, I literally just wiped the surface clean. The steak yummies came off with a little push from a sponge -- I just put the surface in my sink, brushed off the crumbs, and voila - no muss, no fuss. I'm so smart for buying this item!

I spent a lot of time looking for a grill that I can cook on. I do heavy bbq'ing including burgers, vegies, French-toast, and Korean bbq (kal-bi) so I wanted to make sure I get a nice grill. This grill is awesome! Heats up very quickly and cooks very very well. The grill is quite big so it's hard to find a place to store it, but since I use pretty often, it is not a big problem. I usually put it on top of the fridge in the kitchen and it's fine. Both grill and griddle work well, but be careful not to scratch the surface. More than anything, this grill/griddle is very easy to clean, just use hot/warm, water and some liquid soap and all done. I am hoping this grill will last long since I used my last one for over 5 years. By the way, I found this grill at Macy's for $120ish, so this is a very good buy at Amazon.

We purchased this grill after getting sick of pan frying everything and buying a cheap mini-BBQ that was less than satisfying.

A quick review of some of the Pros and Cons we've found with the grill:

Pros:
Quick to heat up
Quality non-stick coating (coating on other grills could be scratched off with just a fingernail)
Pretty even disribution of heat
Maintains temperature well
Large enough for full family meals

Cons:
Only a single sided grill (It's definately not a replacement for something like a BBQ. You have to significantly extend cooking times compared to a covered grill)
Non-stick coating can make cleanup difficult. (Food bits wipe right off, but most kitchen sinks and utencils are metal so you need to be quite carefull you don't scratch the coating)
Short power cord (2ft or so)

If you're looking at purchasing an indoor grill I highly recomend this one. Before you do though, I advise you to think carefully about what it is you want the grill to do. I like this grill over certain smaller celebrity endorsed grills because of it's larger size and better qaulity;however, it's only a single sided grill. Double sided grills don't have the versatility this grill does, but they substantially decrease cooking times.

The griddle side has all of the same pros and cons as the grill side so I won't go over them again.

As far as Griddle/Grill combo's goes, this one is top of the heap from what I could find. In my searching I only came accross 2 other combo grills and both were of unacceptable quality.

Received this as a gift. Works great! Steaks cook up perfectly; not quite like char-broiled but darn close. Pancakes are a breeze. Brats need to be covered by a pot lid while cooking lest they burn and take forever to thoroughly cook.
The unit heats evenly and quickly. It's also solidly built.
Clean-up is easy with the non-stick cooking surfaces, but the immersible cooking plate can be unwieldy to handle; it might just be too heavy for frail individuals.
Darn glad I have it as I use it all the time.

ADDENDUM 11/9/08:
In the time I've owned this appliance, roughly since the time of my original review, the heating probe has had to be replaced four times! Apparently there's a plastic ring inside the compartment that melts at high temperatures and causes the temperature adjusting knob to loosen, become inoperable, and eventually fall off. Cruisinart customer service has been very good in sending out replacement units quickly with just a toll-free phone call. I still use the appliance because it does its job so well; I'm just hesitant to use it as often and at as high temperatures as before.

I got this grill/griddle as a gift and absolutely love it! My family has started to grow bigger and I wanted something bigger than a skillet for pancakes, grilled sandwiches, grilled hot dogs and hamburgers in winter, etc... and it does a great job. The only reason I gave it a 4 was because when you pour eggs on for scrambled eggs, they start to go down the drain and you need to quickly, just barely lift that side up so you don't lose it all. Other than that, I love it!!