Amazon.com Customer Reviews
Very short life span - Review written on May 13, 2008
Rating: 1 out of 5
2 customers found this review helpful.
I have owned the Krups GVX2 burr grinder for about six months, grinding about three ounces of coffee beans per day. I agree with other reviewers that it is noisy, but I expect that from a coffee grinder. I agree that the self-feeding mechanism is poor, and I have to keep gently shaking the grinder to get the beans to feed through. The receptacle for the ground coffee is a bit hard to get in and out, and usually results in some spilt grounds when it suddenly pulls out. However, I considered all these as minor inconveniences, because it does make a very fine grind and gave all the appearances of lasting forever. Yesterday I would have given it 4 stars.
Today, the light comes on, but the grinder doesn't work at all. I am mechanically minded, but see no obvious fix.
$60 for a six month life is not a worthwhile investment.
This sucks, beav - Review written on February 12, 2008
Rating: 1 out of 5
1 customer found this review helpful.
We did a lot of research before buying a burr grinder. Affordable options are limited, but we chose the Krupps grinder because we generally trust the brand and the grinder's smaller footprint is more counter friendly. That said: AVOID! AVOID! The grinder never worked well and burned out and stopped after just a couple of months. Marketing mendacity!
The grinder doesn't efficiently feed beans to the burrs, meaning you can't start it and walk away. You must stand right by it, vigilantly, to keep it from winding out. We tried dry coffee beans and oily coffee beans, but neither improved the feed failure.
Also, the little bin that holds the coffee grounds gathers static, so a lot of particles stick to the sides instead of dumping into your waiting filter, the way God intended. This is a frustration and creates a mess.
Still, I guess we could have lived with those issues if, a mere two months after purchase, the grinder motor didn't start bogging. Now, it'll only run at about half speed and sounds like it's just waiting to catch fire. We don't use diamond-plated coffee beans or anything exotic that would create undue drag on the burrs, so this short life-span seems an inherent flaw in the device.
Bottom line: BAD VALUE. We could've bought three blade grinders for the price of the Krupps, and the blades would've lasted longer. Moreover, the famed---fabled, rather, taste improvement of burr-ground coffee was not significant. It did smell better, but I couldn't say the actual coffee taste improved noticeably.
Super-Fine, Super-Finicky - Review written on February 02, 2008
Rating: 3 out of 5
1 customer found this review helpful.
As others have said, you need to follow directions to the letter with this product. I don't find that too tedious, but it does make the machine very finicky. I do have to shake it at least once during grinding even 4 cups of beans so the beans will fall down and grind appropriately.
What bothers me the most, and what has my husband singing praises, is the super-fine grind. The beans are reduced to a fine powder, literally. Even at the coursest setting, the grind is far too fine for any other use besides espresso, and even then, you will get an awful bitter taste from the freshest, sweetest beans if you use any other setting but the coursest. We use super-fresh beans from Coffee Fool, who packages and ships their beans straight off the line. Even the best coffee will taste bitter with too fine a grind.
My husband loves it, because along with the fine grind comes increased caffeine content, but personally I'd prefer the moderate caffeine levels with superior taste.
Great deal for the price when used properly. - Review written on January 25, 2008
Rating: 4 out of 5
2 customers found this review helpful.
I noticed that the review for this product varies greatly from 1 start to 4 or 5 stars. After using this product for about 3 weeks now, i have noticed it's shortcomings as well as the positive aspects. Most of the gripes ppl have mentioned here sounds like it's related to the expectation that when you pay $60 for a burr grinder, it's supposed to behave like a $200 grinder and u just push the button and it works exactly like they expect it. I, on the other hand know that for $60 bucks, your not likely to get a perfect grinder, but hope to have a grinder that grinds consistenly and the right size as being the number 1 priority. My opinion comes from also using a $200 Agaggia grinder here at work for 2 years and a GE grinder $40 at Walmart for 1 day (lol horrifying). Comparatively speaking, this grinder is not dead yet and still performs atleast at a $60 value.
Pros:
This grinder grinds probably 97% consistency when it comes to the grind size. I have ground anywhere from super finest setting (like powder dust, likely to be good enough for espresso) to medium grind. The variations are very finely controlled and the medium grind does ground to a medium (drip size) grind. I have not tried anything courser because i use drip only. I personally prefer 1 notch finer then the medium. It gives you about 15 or 20 notches of finess control on a dial. The unit is very quiet compared to the tree grinding sound of the Agaggia, and grinds it at a fast pace. It comes with convenient finess and cups control. Selecting cups also is very nice because it gives u many notches of control from 2 cups to i think 12 cups (maybe 8, can't remember) in 1/2 cup notches. The unit takes up a very small footprint on the counter top, the size of a smal 4 cup coffee maker. It's very elegant looking and has a fancy blue light on the button when turned on. The motor seems to be able to hand the grind without slowing down. Nice container to pull the grind out and a lid on the hopper to keep the beans in fresh condition.
Cons:
The ground container, made of plastic does build up alot of static and the ground will stick all along the sides. Ppl complained about the AMPG when pulling out the container, but if you pull it out slowly, you will get almost no spill on to counter. When i first pulled out the container at normal speed, it did make a bit of drop mess but i dont have that problem anymore. Take the container over to a sink, tap the top and sides and slowly take the lid off the container and put it aside in sink. then pour the grind into the coffee maker slowly, gently tapping it. The key to not making any mess is to do it at 1/2 speed that you might normally do. if you rush, u will likely make some mess. Remember, gently... push the container back in gently and your done. The other problem i was initially having was that the beans would not drop into the grinder and would just whirl as pple have mentioned below. This was easily resolved by putting only about an 1" of beans. Do not fill to max. The beans need to move around as it grinds in order to slip down into the grinder. By having max filled, your beans can't move well as it grinds and may stop going down. I've been using it now for 3 weeks without having the problem of beans not going down. The lid has a safety mechanism to prevent grinding if lid is pulled. I think this can be annoying because you can't open it while grinding to readjust if the bean stops going down. One guy mentioned warming or hot to touch issue even when the grinder is not grinding. This is somewhat true. If you touch the around around the button on the front, it is warm to the touch. This tells me that it's consuming electricity (wasting energy) for something. To alleviate this problem, i bought a $3 on/off switch from Walmart and use it to turn it on and off. I think the motor is just tad weak since i hear it slowing down a lil during grinding, whereas Agaggia $200 unit did n't do that.
Overall, the problems are minor and can be gotten around with proper usage or minor workarounds. I would definitely pay $60 for it, since it gives me about 25% in improved coffee taste over using my Krups blade grinder i have been using for decades. I have been using 8 O'Clock coffee on it and it's a low quality Arabica bean with very little oil. Grinding a more oily bean from Starbucks or others premium brands may impose problems, but that's just a guess. Important thing is, i can taste the difference, it no longer has that slight metallic taste from the blade grind and makes drinking even lower quality beans taste reasonably good. I've also tried GE burr grinder and that was a nightmare and was a useless piece of junk. I returned it the first day and was not worth even $1. If you are a picky coffee drinker and have been using blade grinder, you should definitely switch to burr for only $60.
So Far, So Good!! - Review written on December 30, 2007
Rating: 4 out of 5
9 customers found this review helpful.
I like to use bold, dark roast oily type espresso beans or flavored beans, which are also very oily. When I bought this machine, I wasn't thinking about that. When looking at other brands here on Amazon, I read reviews where those machines clogged up on oily beans. I panicked, then decided to give it a test run with oily beans right from the start to see how it performed. Here are my observations on first use:
I set the fineness level to about 11 o'clock, then put in enough beans for 6 cups of coffee and pushed the on/off button. The on/off button is rather stiff, so requires some pressure. As I watched the ground beans fall into the collector bin I realized I might just have it set too fine for my Braun Thermal Carafe and permanent filter (both of which work great), but decided to see how much escaped the filter anyway. The grind appeared to be very even with very little dust. As I poked the ground beans with my finger I did discover one piece of chaff (lighter in color than the actual beans) which was slightly larger than the rest of the grind. This may or may not make a difference when making espresso shots, but if I can see it, then it can be removed and it was only one piece.
The sound the machine made as it started up was not very noisy to me...my vacuum cleaner (dyson canister) is much louder. It sounded like it was grinding beans at very high speed, but it wasn't as it took a minute to grind that small amount of beans. Those oily beans did not clog up the machine, at least not on first use. I will report later on larger amounts and how it does over time.
After grinding, I tapped the machine to make sure all the ground beans fell into the collector bin (I read reviews on other machines where static cling made them stick to everything, especially the oilier beans). Very little fell into the collector. Next I took the top of the CERAMIC (I think I prefer this type of grinder to the stainless steel type as I really didn't want any metal pieces grinding off and falling into the grounds) burr grinder off to see what was left down there. I discovered about 6 unground beans, but very little else. I simply dumped that back into my airtight canister of beans. I had no idea how many beans to put into the grinder for 6 cups, so guessed fairly accurately. Then I inspected the burr grinder itself for imbedded grounds and found next to nothing! Impressive! What I brushed off of the top piece of the burr grinder into the sink couldn't be measured and barely seen. I brushed the bottom burr grinder to the center, but didn't see much. After dumping my fresh grind into the coffee filter, I made sure the collector was completely empty. I had to tap it once or twice to get everything out, but there was very little static cling. I hope this doesn't build up over time. Then I brushed out around, but not inside, the hole in the machine where the coffee falls through into the collector. Very little landed on the counter and the hole wasn't plugged at all. All-in-all, what grind landed on the counter could be wiped with one swipe of my dishcloth with no grounds remaining on the counter. Apparently this machine practically cleans itself, but just to be sure, I replaced the collector and hopper lid and set it for the lowest amount of beans it would grind and pushed the on/off button again. Voila!! What came out couldn't be measured! A pinch at most. I don't think this miniscule amount would affect even the most persnickety coffeegeek's palette. I had to manually shut the grinder off because nothing else would come out, even with tipping and tapping, so have to assume it was cleaned out. I will know for sure with time. The on/off button is a very handy feature that is missing on most grinders in this price range.
Now I'm sitting here enjoying my second cup of deliciously fresh ground and brewed coffee. I inspected the bottom of my cup for sediment and found very little, so the grind setting was okay for my permanent filter and my first impression of very little dust was indeed accurate. I even took a flashlight to the bottom of the thermal carafe to see how much sediment was there and what I saw was livable. I think I can eliminate all or most of the dust by setting it to just a slightly coarser grind. I had read somewhere that grinding the beans too fine for a drip machine and permanent filter combo can produce a bitter taste, but I haven't found this to be the case at all, but then again I do buy decent quality beans, unlike my hubby who would buy the cheapest beans out there, is happy with Yuban pre-ground out of the can and drinks it so weak it tastes like slightly flavored hot water. To each his own! That's why we have 2 coffeemakers in the house (my beloved Braun Thermal and a Cuisinart that is so slow to brew it's rediculous...that "thing" takes a full 17 minutes to brew a full pot!).
To end this review, I am, so far, happy with this purchase and its' performance and minimal mess. I did not experience any grounds flying around due to static cling and what remained in the grinder was livable to say the least. This machine is very decent for the dollars spent...at least so far. Someday perhaps I will upgrade to a Mini Mazzer (although I do not like the idea of a doser dictating how much grounds I will use, also comes with its own set of cons and also has a stainless burr grinder) or the Rancilio w/o doser (also with stainless burr grinder). The only downside was getting the grounds measured for my coffee filter, but this is a common problem on any machine. It will definitely take some further experimenting with getting the right amount of beans in the hopper to begin with, then I won't have to measure into a scoop after it's ground. Definitely would recommend this one to anyone who doesn't want to spend big $$ on a coffee grinder.
Not a very good product--unreliable and messy - Review written on December 29, 2007
Rating: 1 out of 5
I've used this grinder for 4 or 5 months and I'm pretty well fed up with it. I had the cheaper Krups (great product) for years, but I thought it would be nice to have a grinder that measures the proper amount of beans to grind automatically. When it works, it works well, but it is unreliable. Beans get stuck in the burr and the machine continues to run, but it isn't grinding. Shaking usually gets it going again, but not always, and the measurement is off, so I'm back to guesswork or a measuring cup to determine how much coffee to use. Beans get stuck at least half of the time. I clean the burr regularly--more than I think I should have to if the machine is supposed to be convenient to use. It is also messy--tends to spill ground coffee when removing the container, then dumps more coffee out of the grinder on to the cabinet--I put a paper towel under it before each use and still end up wiping off the cabinet. If I had it to do over, I'd spend a little more cash and get a better unit. I do not recommend this one.