Amazon.com Customer Reviews
Will buy again despite design flaws. - Review written on October 02, 2008
Rating: 5 out of 5
2 customers found this review helpful, 1 did not.
We've had this coffeemaker for 2 years now, and despite the design flaws, will repurchase.
Upside:
1) Taste. Simply put, makes the best coffee we have ever tasted. Blows away the average cup served by starbucks/coffeebean/Petes, etc.
2) Keeps coffee HOT. The carafe keeps the coffee piping hot for hours. We make a pot in the morning to drink during the day, and it's still plenty hot after dinner if we warm the cream in the micro for 30 seconds. No loss in flavor. All of our friends love the coffee when they come for a visit, which seems to always be hot and ready for guests. I have never purchased a machine that makes coffee this good which is the most important issue for us in a coffee maker, period.
Downside:
1) Yes, you need to line up the lid - so what? A few turns counterclockwise will line up the threads. Tighten, visually inspect, and you're good to go.
2) Occasional overflow. This is always due to user error, either we forgot to line up the lid or overfilled the filter with coffee. In three years, this has only happened 3 times. The last time we set the coffee maker in a tray with a big lip at the edges to catch the overflow. This worked great, but we didn't consider the maker would be sitting in the coffee, and this ultimately burned out the controls. Perhaps we will set this on something in the tray, so that if it spills over, it won't be sitting in the liquid.
That having said, we are thrilled with our coffee maker, and will repurchase exactly the same model. I consider 3 years of excellent, hot coffee worth the investment, especially because overflow was due to our own user error and can be avoided in the future. I would not hesitate to recomemend this model to any of our friends and family who appreciate excellent coffee on a daily basis.
This IS what you have been looking for,,,,,,,,, - Review written on September 16, 2008
Rating: 5 out of 5
OK. Cliff notes - this coffee maker is hands down the best. The hot plate can retire to the stone ages as far as I am concerned. I am an avid coffee drinker. I even roast my own beans to get the absolute freshest coffee available. This machine keeps coffee HOT and FRESH for hours after it has been brewed. There is very little introduction of air into the system thanks to the carafe design. The result is the coffee tastes fresh-brewed all day. You will not be disappointed as the quality of the coffee will improve greatly if you are used to drinking form a hot plate. I am planning on a second carafe since my wife drinks decaf.
Cuisinart Coffee Maker DTC-975 - Review written on July 30, 2008
Rating: 3 out of 5
1 customer found this review not to be helpful.
Please Read all of this report about Cuisinart Thermo DTC-975. It make's a great pot of coffee. The stand has a nice design and the cord length is perfect. I don't have to use an extension cord. My picture shows the filter basket holder is black but when it arrived it is a stainless color to match the caraft. The stand has a LARGE EASY TO FILL HOLE for pouring the water into. However, the stand is very tall and it is hard for me to hold the caraft up high and direct the water into the large easy fill water hole. (It is not near the sink so I can't fill it with the sprayer). I like the swing out door better than the lift up, pull out, set in basket. But the Cuisinart swing door is flimsy and will be very hard to remove for cleaning. You must be very gentle when swinging the door open or closing it. The filter basket is very strong and durable. It would be better if the durable filter basket had a pull out handle on it and you could just slide the filter basket out and forget the flimsy door. The Thermo Caraft is really, really hard to clean. You cannot put your hand into the opening to clean the inside of the Caraft. It can never be submerged in water. You waste alot of water if you need to fill it and soak it clean. Even after you have cleaned it, the inside is still wet and you have to put the air tight lid back on the Caraft for it to fit back into the stand. The lid must always be exactly on right or you will have problems brewing your coffee. I marked the lid at the Pour spot with White Nail Polish so I would be sure the Pour is always at the spout, where it should be before brewing. The good news is: IT MAKE'S A GREAT POT OF COFFEE, just pour and enjoy when it's done brewing. It shut's off automatically, that save's on the burner alway's being on and the coffee will never get that burnt taste. The Coffee stays HOT, HOT, HOT for MANY HOURS. It would be nice if it had some kind of a slide marker or Flag indicator on the stand to remind you that you have coffee made. (You can't see through the Caraft, someone else may make coffee and you won't know it). I have learned to face the Cuisinart name to the front of the stand (or handle to the side) of the coffee stand when it is clean. When I have coffee made, or it needs cleaning I face the handle to the front of the stand, but not everyone remember's what to do. I LOVE MY CUISINART because I can take the pot outside with me for my morning coffee, or I can take it upstair's when I sew and the coffee is alway's HOT and I don't have to keep getting up to fill up from the coffee stand. I am spoiled to the automatic shut off, and carry around caraft, it has the brew pause, but it brews fast so I never have to use that feature and it has the easy programmable clock for auto brew. If it had all the change's I'd like it to have, I may feel better about spending as much on the machine as I did. But, I wouldn't pay more if all the changes were made.
Shoreview, MN
Cuisinart DTC-975N Programable Auto Brew 12-Cup Coffeemaker - White
Highly recommend - Review written on July 07, 2008
Rating: 4 out of 5
Background: I originally purchased my wife a single cup coffee maker for Christmas a couple years ago after our old coffee maker was having issues. She decided she didn't want a single cup maker and she did a lot of research on Amazon. Eventually, we decided on this model.
This has been one of the best coffee makers we've ever owned. First, the thermal carafe keeps coffee warm without destroying the flavor. The first cup isn't much different from the last. If you warm up the pot before brewing--by filling with hot water and draining before brewing--it will stay warm an entire day. Plus, there's something to be said for being able to leave the house and not worrying about whether or not you left the coffee pot on.
That said, there are a few idiosyncrosies that have been duly noted in other reviews; overflow, mess if not properly seated and screwing in the carafe top. We've had experience with them all, but they're minor annoyances at best (except for the mess when the pot isn't seated right).
The only thing I would add is that the top is somewhat difficult to clean. If you take it apart, it can be challenging to make sure no parts are lost. If it's left intact to rinse out at day's end, it never seems to get clean, and that causes coffee stain accumulation that won't come out unless it's soaked or taken apart.
Overall, a great product, especially if it's on sale. If it wasn't for the few issues, it would certainly be 5 star. All things being equal, we would purchase again.
Not worth the money and hassle... - Review written on June 22, 2008
Rating: 2 out of 5
2 customers found this review helpful.
Save your money and buy something else. I have had this coffee maker for 3 months now and here are my remarks (I am an engineer...I have some experience with mechanical objects so I am not a total idiot trying to figure out this machine)...
Pros - This machine does make good coffee. Coffee stays hot for hours. Large capacity is nice feature.
Cons - 1. Overflows are common. Like other reviewers have noted, this is a design flaw. I have quickly figured out that correct allignment of the basket and screw cap are necessary, but even when correct something is causing it to overflow. To me it appears to be the piece at the bottom of the basket (that controls the sneak-a-cup feature). 2. Cap is finicky and it normally takes several tries to get it screwed on straight. 3. Sneak-a-cup feature stopped working after about 2 weeks. Coffee continues to brew onto the unit and all over my counters if you try to sneak a cup. 4. Unit is too tall to fit under cabinets. 5. Water level measurment is on the side of the unit and hard to read when filling the reservoir. 5. Unit is hard to clean because the opening is so small. I had to buy a baby bottle brush to get in there. No adult hand is going to fit through the opening (I am a small-framed, 5'2" tall, 112 pound female and can't get my hand in it to clean it). 6. Unit beeps 5 times to let you know it is finished beeping. One reviewer called it "shrill"...I think that is a perfect description! 7. The basket doesn't fit securely in the machine. It doesn't "click" into place or anything to let you know you have it in correctly, and trust me, if it's not in correctly you will have a countertop and floor covered in coffee! I have learned to check it several times, because if the filter is not fitted all the way down into the basket just right, the basket doesn't swing back into the machine all the way and it will overflow.
Bottom line is...I wish I would have read these reviews before I purchased this unit. I will not be buying another Cuisinart machine. My parents and in-laws also have this unit and they appear to be happy with it, but we have not had the same luck with it. This machine is just too finicky to mess with!!!