Thought that Cuisinart was a quality brand, was I ever fooled. It would not toast one side of the bread in any of the slots. I tried the defrost setting and the bread went up in smoke.

This toaster should be recalled as it works so poorly.

This is the first time that I have felt compelled to leave a product review. If I could have given it zero stars, I would have done so. I purchased this toaster, took it home, plugged it in, and inserted the bread. When I pushed the lever down, it popped right back up. I tried the other side; the same thing happened. Neither of the levers would stay down, and the heating elements, of course, never came on. I returned it for another one. That toaster did appear to work until the toast popped up and only one side of the bread was toasted. Back that one went, and I brought home a third one (No one can say that I didn't give it a fair shot!) Now the THIRD toaster did the same thing. That was it for me. I took it back, and now I'm researching toasters! Sheesh! Who would think that you would actually have to research a toaster! Several years ago, I purchased a 4-slice Phillips toaster from Target on amazon.com for $29.99, and that was the best toaster we ever had. If Phillips still made it, I would buy another one.

This is probably the worst toaster I've ever had.....it would only toast one side of the bread while leaving the other side just warm; or one side toasted and the other side burned. I went back to my 20 year old GE which does a better job toasting than this one!!

We replaced a large expensive toaster oven with this little beauty and other than the obvious differences it is great. My wife wanted more counter space & this gave it. It works great on everything, toast, poptarts, bagels, & even has a feature to lift smaller items up so you can grab with fingers(instead of metal utensil)& the cancell feature is also great(causes it to pop immediately)many adjustments - we love it

I just tossed out my great-looking toaster but frustrating toaster because the second push-down mechanism stopped working. The problem is that you push the button down but it pops right back up, so the toaster never turns one. The left-hand side just died; the right-hand side stopped working months ago. It also suffered from being difficult if not impossible to clean (which may be why the mechanisms failed). Ugh.

I have had this toaster for 2 years. I have come to learn to work with it.
I stand by it and watch for the time to push it up....if not it often burns. I have a toast setting of 3.5 to 4.5. Anything below that and it gives me a pale toast, anything over it and it burns my toast. It also does the toasting uneven.
If toast is a big deal to you buy another toaster. I have learned to smother my mediocre toast with butter and a good cup of coffee!

When I first bought this toaster a couple years ago, I remember reading that if it requires warranty service, not only do you have to pay return postage but you also have to pay a "handling fee". I thought that was outrageous and set the instructions aside, intending to write a letter to Cuisinart to protest this. Never got around to it, not that they would probably care.

It didn't fail under warranty, but less than 2 years afer purchase it's practically dead and I'll never buy another Cuisinart product again. The left side stopped working after about 18 months, and the right side heats very unevenly. Even before it started falling apart, it toasted unevenly. What a piece of junk, and what nerve Cuisinart has with their warranty policy!

I am currently perusing Amazon for a toaster. I noticed the reviews for this toaster and had to put in my two cents. I bought this toaster over a year ago at Bed, Bath, and Beyond. It has toasted unevenly (one side of the toast darker, while the other side hardly done) from the beginning. Since I do not use it every day, I have put up with this ever since. However, it has now progressed to not toasting the same on the identical setting. This requires adjusting it each time I toast the same bread type, as well as having to flip the bread around to get an even toast. Although, there were several negative reviews about it when I purchased it, I wrote them off as negligible (big mistake) because they were in the minority. However, it now appears from recent reviews that I should have abided by them. Cuisinart has not corrected the problems with this toaster. Given the price for this baby, it is a bad investment. It looks cool, but functions badly.

We purchased this toaster from Macy's and were very disappointed. I thought I was buying the Cusinart countdown toaster that has had better reviews.Cuisinart CPT-190 Brushed Stainless-Steel 4-Slice Toaster with Countdown Timer Anyway, this toaster burnt the toast if you went anyhere over level two. So needless to say there is not a great range of browning. We also began to notice the uneven toasting. In addition, the two slots on the right side did not toast consistently with the same exact setting of the slots on the left side.

We ended up buying the Krups FEM4b through Amazon and we love it!!! Check out my review of the Krups.Krups FEM4B 4-Slice Toaster, Black

Does this toaster look good on a kitchen counter?. Yes! Is it easy to use? Yes! But...it doesn't toast evenly, and the "slice compartments" are not designed for large bread slices. Other than that, it is a decent product.

I have the CPT-180 four-slice toaster. As was the experience with several other reviewers, the two center slices toast very unevenly--no matter what the setting or the kind of bread. (And, yes, I have read the owner's manual from cover to cover.) I returned my previous CPT-180 to Cuisinart because of uneven toasting; the customer service was quick and very courteous. I was impressed. Alas! I am not at all impressed with the performance of the replacement. It has the exact same problems as the one I returned. I think there must be a design flaw. From Cuisinart? Sad.

I have this toaster and it will not toast evenly, I called Cuisinart and told them the problem, that the bread faceing the center did not hardly toast at all, they promtly sent me a new one in the mail, but the one they sent me was even worse then the first one. so i went on line this time to reserch toasters and to read other opions and now i have a toaster I realy love made by Kichenaid

I JUST BOUGHT THIS TOASTER LAST NIGHT FROM KOHLS, BROUGHT IT HOME, MADE OUR 1ST TOAST AND ONE SIDE OF THE TOAST WAS WHITE, 3 OTHER SIDES WERE BROWNED. TRIED IT 2 MORE TIMES WITH THE SAME REPEAT PROBLEM FRESH OUT OF THE BOX. THIS WAS THE MOST EXPENSIVE TOASTER AROUND HERE AND IT WAS DEFECTIVE RIGHT OUT OF THE BOX BRAND NEW. I SEE I'M NOT THE ONLY ONE WITH THIS SAME PROBLEM WITH THIS TOASTER.

We are so happy with our Cusinart 4 slice toaster. It's the best thing since sliced bread. No more waiting at the toaster. We can toast bagels, and english muffins in minutes. the black chrome is really nice looking, better than just chrome.

Have had no problems at all with this unit. Does a fine job on bagels as well as bread. Got mine at Costco for $49.00, that makes it even better.
I have had none of the negative experieces of others. I just wonder if their power supply is ample for a four slicer.....Hmmmm.

I have had this since October. It toasts everything that I make evenly. I love it for my english muffins an I don't need to go to McDonalds anymore!

I love the look of this toaster. It makes good toast, not great but good. How can one be fuzzy about toast. I care more about the looks of the toaster in my kitchen. Everyone comments on it. However, I am upset that I found this same toaster elsewhere for $59.99. Bummed me out!!!! I have always found Amazon to be the least expensive on just about every purchase I have made with them so this really upset me.

Here's another expensive piece of junk toaster that I was conned into buying. Actually I went off the consumer reports web-site that gave the two slice model top ratings, so I thought this one was a good gamble... Not.

As you will read in many of the other reviews, this toaster will not cook each side of the toast evenly. It will not center the toast perfectly and the elements do not heat up evenly in any direction, so don't expect it to ever do a good job. Changing from type of bread or to a different age of bread, has you constantly adjusting the temperature setting, which in the end always results in either one side burnt or one side white.

Also you have to turn the toaster around to get at the extremely shallow crumb trays. And lets not forget that mine wouldn't even sit level!

When it comes to buying a toaster, forget about consumer reports, and please don't buy this piece of junk. And if your still not convinced, read the other reviews.

I picked this toaster because Consumer Reports rated the 2-slice at the top of their ratings. I should have heeded the reviews that I read. One side of each pair of slots is always less done - and no, the bagel setting is not on - and if you turn, switch, or try to compensate, the other one is always burned (or cold). Plus, for oblong bread, such as store-bought rye, the slots are not big enough. You have to fold, spindle, or mutilate to get it right. Also, it is silent when the toast is done - easy to forget when you're busy with other things. For the price, this toaster ought to be doing the work, not me. Very disappointing... I am shopping for a replacement.

This is a great toaster, the plastic on the knobs is a little cheap but the settings allow for a variety of options for toast, bagels, and english muffins. It's easy to clean and matches the Cuisinart line of other appliance we have giving our kitchen a sleek modern look. It's great for families who are particular about the level of toasting of thier bread products.

This was supposed to be the toaster to end all toasters.
We had it for about 2.5 years, and now the toast brown on only one side. The outer heating elements still work. The inner elements work at about 1/3 capacity of the outer ones. We now turn our toast around after a couple minutes to cook the other side. Until we find the next toaster to end all toasters. This one was not it!!

6/06
Sent it back to Cuisinart, to their credit they send us a new replacement, it had the same problem with the inner heating elements.


7/06
Sent it back to Cuisinart, they were nice and couteous and paid the postage both ways this time. Finally this one works good.
I will keep my rating the same because of all the hassle of getting one to toast evenly on all sides.

we are firmly convinced that the Chinese place all of the American companies exterior outer casings and logos on the same poorly designed Chinese electronic toasting unit. This brings back the original stigma that was associated with imports stamped MADE IN HONG KONG back in the 1940's. The Chinese consistently do not make good electonic toasting units. This Chinese Cuisinart however, will give you evenly toasted bread, bagels, thick hand cut slices of Italian bread and reheat frozen pancakes well. Plus it toasts the first time, everytime! I feel the 1800 watt unit makes the difference as most others range from 1100 to 1600 watts toasting in any where from four to 6 plus minutes. It toasts evenly and quicker than all of the others we returned. The dial settings are from 1 to 6. We set both at 4 and get toast. I hesitate to use the words "Great toast" as that's what one normally expects to get from a plain ordinary toaster, "TOAST". We have never had such a difficult time in finding a basic toaster that would just toast bread the old fashioned way, on both sides and evenly. One afternoon while at Sam's, very thoroughly frustrated with all of the five toasters we tried and returned, my wife spotted this Cuisinart and said "it's not a bad looking unit, shall we try it?" I flipped it over and saw the 1800 watt heating unit and was somewhat impressed, I said "Sure, why not? Ironically, everytime it pops, we get normal toast and Mom holds it up saying "Look! Toast ! " sorta like a grade school kid with a good report card. Try it, I think you will be be pleased. Now if they just designed it with a nice shiny chrome case (which wipes clean and shiny in a jiffy) it would be perfect! ***At this point we've had it one year. Thin sliced bread, moist bread require higher temperatures. Thicker slices lower settings. Once you get the hang of it it's really not a bad toaster.

I bought this toaster at Sam's Club two weeks ago and I love it! It's easy to use, toasts both sides perfectly and browns quickly (as opposed to some others we've tried that took 6 minutes to brown). And it looks great too. With a family where each person has different preferences for brownness, the dual controls are invaluable.

I felt I needed to comment since there were so many bad experiences posted.

We liked this toaster it did a nice job but at the end of two weeks it went pop and it was over. Otherwise a nice toaster, we got ours at Sams Club for $50.00.

Believe what you read...the reviews don't lie...its a TERRIBLE toaster. Toasts only on one side - I mean really...in this day and age, how hard is it to make a toaster that toasts both sides of the bread??? I assumed my first one was broken, but the second one behaves just like the first one. What a waste...wish I had checked these reviews first. I just didn't think I had to for a toaster.

This toaster is a piece o' crap. Do not buy it. There are so many other choices out there. I'm going shopping for one right now.

Top 5 complaints:
- one of the slice units does not engage when depressed now! You have to stand there like an idiot and hold it down while it toasts to an imperfect state (have used about 6 times).
- toast is unevenly toasted, even on the same piece of toast
- toast is lukewarm when it pops up
- browning controls don't behave consistently
- you know, the toaster doesn't even look that attractive

Dumb toaster. Whack it with a racket.

Got it as a present from my son. It matches the new Kitchen and looks really sharp! And I never had a 4 slice toaster before so I was very exited...But I cant get the perfect setting. It seems to burn my toast more often than not. Maybe I just have to get used to it.

I have to echo what most of the disappointed reviewers wrote. This is a beautiful toaster that has major quality issues.

I tried three of them before giving up. Should have read these reviews beforehand. The first one had a lever that wouldn't go down cleanly. It would catch every time. I didn't even get a chance to see if it would toast properly.

The next two had the exact same problem. The two inner slots wouldn't toast the bread on the inside sides.

I'm surprised this toaster is still on the market with so many of us having the exact same problem. Buyer beware and buy at your own risk.

Based on the majority of the reviews on Amazon with respect to toasters, there are not that many good toasters. The only one that looks to be a solid 4-slice model that isn't outrageously expensive is the Dualit Lite for about $110. Not what I want to spend on a toaster though, but a lot cheaper than the regular Dualit.

There's a $40 Hamilton Beach at Target which is chrome but has mixed reviews. However, most people seem to have misunderstood how to operate it, so we might give that one a shot.

In the meantime, the toaster I bought 12 years ago, a Toastmaster 4-slice, works really well. It just looks ugly and my wife wants to replace it.

My husband & I got this toaster for Christmas - I loved it because of the unique style - looks great ... After using it a few times, I have to agree with the reviews ... you never know what color your toast is going to come out! One of the button's on my toaster is wrong, says defrost but it is actually the cancel button, just put in the wrong cover at the factory, when I called to have it fixed ... they told me I would have to pay to send it to them to be fixed ... it was brand new out of the box !!!

This is a great toaster if you are looking for a multi-purpose appliance. A few months after purchasing this product, ours no longer just toasts. Two slots have become places to store bread, one is now a burner, and the fourth actually does toast.
This toaster has never cooked evenly. We are very disappointed in this particular Cuisinart product.

I have to slightly agree with the lack of uniformity that occurs when toasting items. I also noticed some of the elements not illuminating as brightly as others; HOWEVER, I have absolutely no complaints as nothing in this world is perfect. I don't have as much of a problem with it as others below make it out to be, it's barely an issue.
I didn't buy mine through Amazon, but through another online resource, and it was factory refurbished. Still looks and performs as if brand new. Plus, it looks damn good in my kitchen next to my Waring Pro WMK300 Belgian Waffler, and my George Foreman grille that is also black and silver.

This toaster is great. It has tons of features and it's quick and easy to use. I love the fact it's a double toaster (4-slice) because I don't have to keep reheating the rest of the food while I'm waiting for the toast or bagles or whatever to cook only two at a time in a regular toaster. I also love the extra lift with the lever. I always burn my fingers trying to get pop tarts or bagles out of a normal toaster, but with this toaster you can raise it out a little higher by lifting the spring loaded lever. Awesome!

I wanted a good looking toaster that could reliably toast bread and bagels. Well, the toaster looks great. It just doesn't reliably toast bread. It is necessary to wait and watch as one day it burns; the next day you have to toast twice. (I now know my smoke detector works perfectly) The bagle setting appears to have no affect whatsoever. The stainless steel finish is beautiful, however is a fingerprint magnet. When clean, it is a very nice looking toaster. Looks 10, features 5, functionality 1.

We bought one and all we got was one sided toast. We took it back and exchanged it. This one was even worse. Made in China, Gee they built a great Wall, but Toasters? Tried to call the Cuisinart Company no help

Put in 4 slices of toast and each slice comes up done to a different degree. Worse, for a given piece of bread one side may be done while the other is nowhere close.

When you look down into the 4 slots and see different glow intensities on each of the faces you see why this happens. Another reviewer wrote about getting one bad one, then replacing it with one that worked just fine. I just took back my 3rd one and gave up.

Its looks alone are worth a couple of stars. But I sure wish it worked.