Amazon.com Customer Reviews
Outstanding - Review written on November 16, 2008
Rating: 5 out of 5
1 customer found this review helpful.
It does not matter if the world is perfect, some people will always find a fault. I had a kensington track ball back in the eighties, great product and still works. I have just acquired this new model and I am delighted. Precisied, smooth, four buttons (programmable), scrolling capabilities (what noise?), fast and most of all very comfortable. Trust me, I have been in the IT hardware business, maufacturing and sales, since 1975. Well before PC's and mice. Well done! Strongly recommended.
Surprisingly, disappointed! - Review written on October 12, 2008
Rating: 3 out of 5
3 customers found this review helpful.
A little background: I first discovered the kensington track ball back in the early '90's while studying for my Computer Science degree. It was the greatest, coolest idea I had ever heard of relative to the PC accessories world, and ever since then I've been yearning for my own. I never really had the extra money to justify paying a $[...] for a glorified mouse, so I just waited. Meanwhile, years later, I chose the Logitech Cordless Trackman Optical. Finally, I seized the opportunity to buy this Kensington (a month ago) due to a $[...] off sale.
After using my beloved Expert Mouse, I'm not as thrilled by it as before. Over the years I think some companies have caught up and implemented a better "trackball". I'm a freelance photographer and need the precise tracking and functionality for my graphics programs.
1. All the buttons are basically the same. The same feel, the same basic shape. You can't learn the different buttons thru touch other than the 4-corner positions. The Logitech Trackman does a much better job than the Kensington on this.
2. The "reach" for the top two buttons is difficult due to the size of the ball, especially when your fingers are moving from the bottom two. Having a different texture or noticeable shape would help when you're blindly trying to control (or orient) the mouse.
3. You CANNOT program the ring!!! This is so ridiculous until its beyond me! The wheel on the Logitech is fully programmable, AND can be pushed down just like a mouse button for even additional functionality! I used to be able to assign the "ring" or "wheel" to zoom in and out on some of my graphics apps, but no more with this Kensington. I am really disappointed in this.
4. The "ring" does not track accurately in one of my apps and feels cheaply put together (that's the only part though). In scrolling up and down, sometimes you'll have to move the ring over a couple or three "notches" before the page will move, then the very next "notch" will advance the page correctly. It should move the page with each "notch". For a $[...] mouse this is unacceptable.
5. Mouse buttons are too soft. In resting my hand comfortably on the trackball I constantly "trip" the buttons because of this. Very irritating. I'll be looking at a web page, and then all of a sudden the browser will go back to the previous page because I've inadvertently pressed the "back" button.
I'm gonna try and adjust to it, but I've been seriously considering going back to the Logitech. Oh, the Logitech is $[...] regular price. I bought this one for $[...] after rebate and still feel that I paid too much.
Hope this helps someone!
Don't buy for Vista! - Review written on October 03, 2008
Rating: 1 out of 5
1 customer found this review helpful, 1 did not.
Do not buy this mouse to use on Vista! It is not supported with all its features on Vista. The "MouseWorks" software has not been ported to Vista, and the Vista drivers do not support all the features you may be expecting from use of the (formerly excellent) Kensington trackballs on prior MS Windows versions. There is a workaround (download the MouseWorks software, set the properties to "run as administrator" and "run in XP SP2 compatibility mode", and then run) - use a search engine to find more detailed instructions (e.g. http://blog.jeffhandley.com/archive/2007/12/18/kensington-expert-mouse-on-vista.aspx look for Derek Williams' explanation). This workaround is simpler and better than the one using the MS IntelliMouse driver, but doesn't work perfectly either.
One other issue: the scroll wheel feels terrible. The movement doesn't feel smooth, the wheel feels like it is fragile and will soon break, and there is no way to click the scroll wheel for the smooth scrolling you get with a scroll-wheel mouse.
In short, I love trackball mice, and I hope that one will be made that works great on Vista - if one is made, I'll be there to buy it!
Intel Mac Users do not despair! Download Kensington V. 3.0 - Review written on September 22, 2008
Rating: 5 out of 5
Take all the good reviews about this product, and I agree with all the positives. I even like the Kensington Expert Trackball Mouse BETTER than my Microsoft Trackball Explorer (SHAMEFULLY discontinued by Microsoft) in some respects! But I have to admit that my Explorer mouse is a bit more comfortable for long periods of constant use.
I don't think the product description on Amazon mentions that you can assign SIX different functions at a time to this mouse! That's because not only can you assign a different function to each button (there are 4 buttons), but you can ALSO assign a function that works when you press both top buttons together, and another function that works when you press both bottom buttons together! I chose to assign "click", "right click", "cut", & "paste" to the single buttons, and chose "back" and "forward" for the simultaneous buttons. And just in case you don't want any or all of the buttons to do anything when they are pushed, you can assign them to "do nothing" as well. This might be useful for people who keep accidentally pushing a button because of their particular hand shape or hand position.
I've also found that the "fluid" vs. "space down" motion of the scroll wheel depends on the application that is running, and not a big deal to me. If you always want a fluid scrolling motion you can always choose one of your buttons to "drag" the screen fluidly up or down using the trackball.
I mostly decided to write this review to let all you Mac OS X w/ Intel chip and Leopard OS users know that you can get ALL the buttons programmed after downloading "Kensington MouseWorks® for Mac OS X Version 3.0" software from the Kensington website [...]. Never mind that it says it was last updated on 5/30/06 - once you download that version to your Intel Mac (do not click on "search for latest update" when the box comes up so you only download THAT particular version) you can then program ALL the buttons (I own a new 2008 MacBook Pro and it worked for me). At least we can use the available Version 3.0 until they create a newer updated Mouseworks Software Version that fixes the Intel Mac problem.
I LOVE the "keystrokes" option to add custom button settings (i.e. if you want a button to be "Back", first type the Apple "Command" button followed by the "[" key in the top box, and then label it "Back" in the bottom box; I've found that you must label/name it last so that the "OK" button lights up and you can click on it. Likewise, if you wanted another button to be "Paste", choose the "Keystrokes" option, then type the Apple "Command" button followed by "V" in the top box, and then label it "Paste" below and "OK" (save) it. It's so easy to assign practically anything to a button (even opening up an assigned URL or application)...very cool.
And if you aren't able to set some of the parameters for how the trackball mouse responds through the "Mouseworks" application settings, try tweaking the standard mouse application settings.
To think I almost returned this product! Thank goodness for internet searches!
disappointing - Review written on August 30, 2008
Rating: 1 out of 5
I bought this product because I was suffering from repetitive stress injuries from using a mouse. Initially, I was ecstatic with this trackball. The interface is slick, the ball works well, and the scroll wheel worked superbly. But about 6 months into ownership, the scroll wheel stopped working. I contacted Kensington and they sent me a replacement for free. I figured it was just a freak incident. I was so pleased with this $99 trackball that I bought a second one for my work computer. Six months after purchasing that one, the scroll wheel died. I asked for another replacement and they sent one for my work computer. It's now about 6 months later and, surprise, surprise, the track wheels have both died again. I'll probably contact Kensington again and hope they'll send new replacements. But I'm definitely not going to recommend this product to anyone else. If the scroll wheel held up, I definitely would as everything else about it is great. But there is something wrong with the design of the scroll wheel. If that's an important feature to you, just be prepared to replace this every 6 months. I can't believe this is just a fluke when 4/4 have had the same problem.
Good design, needs Vista drivers - Review written on August 10, 2008
Rating: 2 out of 5
1 customer found this review helpful, 1 did not.
I was terribly disappointed when I tried to install this trackball on my Vista laptop. There is no driver for Vista, which meant that I could not program the buttons at all, and 2 of the four had absolutely no purpose. So, I returned it. On the good side, the design is quite comfortable (I am a woman with smallish hands but long fingers), and I love the placement of the scroll ring. If Kensington writes a Vista driver, I'll get another one, but until then, my hunt continues.
Design of the 64213 was better, but this one is ok - Review written on July 23, 2008
Rating: 4 out of 5
4 customers found this review helpful.
I've been using the 64213 for seven years now (since 7/31/01, price paid $99, it's great and well worth it), and wanted to get one of these as a gift for a friend.
They no longer make the 64213, which rolled on stainless steel rollers.
I was skeptical about the 64325, because it was different (optical). I thought that it would have a different feel (I was right).
I'll recommend it over a regular mouse, for comfort, to prevent against carpal tunnel, and clutching, and for ease of navigation through virtual worlds like Second Life. I like the 64213 better, however, because of the size and feel. Maybe you can get it on e-bay.
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Differences I've noticed:
1.) The stainless steel rollers in the 64213 gave you more of a tactile connection between where you were rolling, and what the mouse was doing on the screen. You don't have that so much with this optical trackball. Also, the 64325 requires a lighter touch, which may actually prove to be good over time. I won't be able to say, though, because I'm giving it to someone as a gift (it's good).
2.) The length of this mouse is shorter. I can understand that about the front, since there are no quick launch buttons (I never used these on a regular basis), but I liked the extended length in the front of the 64213 better, because I have a large hand. This is not a big deal.
3.) The 64325 seems to be angled down a little bit more in front. I like the angle of the 64213 better. Maybe use one or two thicknesses of corrugated cardboard to raise it up. This is not a big deal.
4.) The scroll 'ring' works ok, although I've read otherwise in other reviews. I never regularly used the scroll 'wheel' in the 64213. Reason: I set my buttons as follows:
bottom-left: Click
top-left: Drag
top-right: Right-Click
bottom-right: Alt+Drag+Click = Alt+Left Drag ( *Use this to do Camera Zoom in Second Life )
*I previously had the bottom-right button set for Double-Click. That was useful. I was holding down the Alt-key, and using the top-left button to do Single-Click-Drag, to do Camera Zoom in Second Life - but that froze out my keyboard, I could no longer type in local chat after doing Camera Zoom . . . I just figured out that I can program the mouse button to send "Alt+Drag+Click" in the MouseWorks software, under "Standard Clicks / More Clicks" and now Camera Zoom works, no problem, with even one less key to press! (the Alt key)
If I'm viewing a web page (which is when I might use the scroll 'ring') . . . I don't use the scroll 'ring' or 'wheel' . . . instead, I use the vertical slider in the browser, on the right, my top left mouse button (Drag), and the trackball itself as the scroll 'ring' or 'wheel' . . . in my opinion, the scroll 'ring' or 'wheel' is redundant.
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Other comments:
1.) I tried the included palm pad support that you can attach. It didn't work for me, because my hand is large, and you have to position your hand relative to how it attaches. When I went to left-click on the bottom left button with my thumb, when my thumb came off of the button, I would hear a spring sound that you shouldn't hear. I overcame this by clicking a little bit further down on the button, while using a detached palm pad support that I got somewhere else (see pic).
2.) It takes a couple of hours for it to be 'broken in,' for smooth trackball movement.
3.) Use the 'Acceleration' and 'Fine Tuning' settings to get it just the way you want.
4.) It will bring my computer out of Standby when connected as PS/2, but not as USB (same with the 64213 - even when I verified that I had that option checked in properties).
5.) They added rubberized feet to it, which is nice. I did this with the 64213 (it didn't have them).
great for bonkin' - Review written on July 03, 2008
Rating: 4 out of 5
3 customers found this review helpful.
I had been spending on average over 6 hours a day typing for the past year straight. And then got a pair of gigs that had me at the computer for at least a solid 14 per day, and there was a three week stretch where I was eating drinking and sleeping at my desk - the longest stretch I spent out of the office was 4 whole hours. About 4 weeks in to this 16 weeks of madness, I started getting the dreaded pains in my hands that were the harbinger of Carpal Tunnel. Over the next week I had gotten three different keyboards, wrist supports, I even hired students to help turn my written notes into pages. I tried a few mice and a logitech track ball was recommended... which I still use as a back up. I even plunked down 5 bills for Voice Recognition software and a headset mic (Dragon Naturally Speaking Pro - pretty cool, though takes a little getting used to. Think the standard is about 200, and should work fine). Though all of those helped, for some reason I was reluctant to spend even more on something I couldn't try out before I bought. So it was another week before I sucked it up and dropped 90 bucks on the expert trackball. And I should have done it earlier. If you like trackballs, this is the cadillac. If you are getting burning and numb claw hands, get the best ergonomic keyboard you can find (I finally have the one that's split into two halves at the office now and the MS Wireless Natural Ergo-shatsis 7000 at home.) I'm finally seeing some daylight with the above gigs, and though my hands are much better, t's going to take some good R&R to get them back to speed. But out of all the things I tried, the expert track was the most user friendly, as well as the one thing that seemed to alleviate the most pain in my hands.
Also, the ball itself is big and heavy enough that if you are getting attacked by zombies or a frankenstein, you can drop that sucker into the toe of a sock and and go wild bonking spree bonking aliens, giant rodents and /or radioactive monkeus in the head with it. Probably good to have in the pokey too for putting the bonk on a few rioters.
I would however
I really, really wanted to like this "mouse" - Review written on June 25, 2008
Rating: 3 out of 5
1 customer found this review helpful.
After several weeks of using the trackball, I am having to send it back for a refund. I tried really, really hard to like this "mouse", but the buttons just are not in great positions for easy use. I tried mapping them differently with the software, but that didn't help.
Also, since I use this mainly in graphic design related work, I do a lot of click/dragging. So, I tried getting used to using a button to "drag", but this just wasn't for me. In the end, the only setup that worked halfway decently was to map the right button for right click and the bottom left for left click. This setup made me use my thumb which is where most of my cramping happens in the first place. So that didn't work either. I, of course, tried using the top buttons for left/right clicking, but the top left button just wasn't easily reachable for me for some reason.
So with much sadness I have to say this "mouse" is not for me. It may work just fine for some or most who use it, but you won't know till you give it a try.
Pretty Good Mouse...Poor Mac Support - Review written on June 12, 2008
Rating: 3 out of 5
1 customer found this review not to be helpful.
The trackball is very good. At first, the rollers didn't feel smooth at all, but by the second day they smoothed out and it feels very nice now. As mentioned by others, the trackball angles upward, so if you have wrist problems, then this mouse isn't for you. The scroll ring is a very nice innovation, and makes scrolling quite pleasant.
Now, for the negative: piss-poor Mac support. Kensington does NOT have drivers for Intel Macs. Apple has been selling Intel Macs for over TWO YEARS. Mouse drivers are quite simple to design, and Kensington doesn't even need to redesign them; they just need to recompile them. This is just sheer laziness and lack of respect for their customers. I bought this mouse because it said that there were drivers for Mac. But the drivers are only for Macs you haven't been able to buy for two years.
The ExpertMouse does work with Macs, but you can't assign the extra buttons to anything (the default to middle-click) without Kensington's driver software.