Cuisinart DLC-8S 11-Cup Pro Custom 11 Food Processor, White Reviews



Amazon.com Customer Reviews

great product - Review written on January 04, 2008
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Rating: 5 out of 5
1 customer found this review helpful.

great food processor. Easy to use, easy to clean. Love the video for 1st time guidance.
food processor - Review written on December 13, 2007
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Rating: 4 out of 5
1 customer found this review helpful.

This is an excellent piece of equipment. I bought this one as a gift, but own the same one myself. My only complaint is that the feed tube attaches away from the user, on the back of the work bowl. My old one attached on the front where I could see what I was doing better.

Not a big complaint. Great food processor
i bought a cuisinart - Review written on October 22, 2007
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Rating: 5 out of 5
2 customers found this review not to be helpful.
um, i bought a cusinart, it was exactly what i expected and it came quickly and it works. seller was just fine.
Wonderful Food Processor! - Review written on September 04, 2007
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Rating: 4 out of 5
13 customers found this review helpful.

I have used Cuisinart food processors since I was a child, when they first became available. When I got married, I got the 2 cup capacity Cuisinart food processor as a wedding gift, but longed for a larger capacity food processor like the Cuisinart I grew up with.

Years of longing went by, andI finally bit the bullet and paid the $$$ for this food processor. I have read other reviews on the Cuisinart food processors on here, and some people lament the fact that the Cuisinart of yesteryear is no longer a French product (it's made in China now) , and the quality has gone down the tubes.

Truthfully, since I grew up with one of the first Cuisinart's, I haven't been able to tell much of a difference, if at all, between the old and new. It still does a fantastic job of chopping, slicing, pulverizing, etc. I have had fantastic results from pie crusts and bread in this machine, which I was never able to make in my smaller Cuisinart.

******Word of caution!!!! I rated this 4 stars because when making the meatloaf recipe in the pamphlet supplied with the Cuisinart, my machine started giving off black smoke. Supposedly, the machine is supposed to shut-off as a safety feature when it starts to get too hot, but mine didn't. It gave off black smoke, and I had to return it. So, use caution when making the meat loaf recipe supplied with this machine. I chopped the meat into cubes as stated in the recipe, so don't know why the Cuisinart could not handle this task. I am hoping my unit was just defective, but *will not* try the meatloaf recipe again for fear of this happening. I was able to save the meatloaf, but it was chunky beef meatloaf, and not true ground meatloaf. Yummy recipe, though!*********

Also, the guacamole recipe in the booklet included with the Cuisinart is out of this world! I like a creamier guacamole, and increased the cumin to 1/2 tsp, and added 1/3 cup light sour cream. Yummmmmmm!!!!

The how-to dvd (although a little cheesy) included is a must-see if you have never used a Cuisinart food processor before. I especially liked the cooking segment by the French chef on there.

The stainless steel on this machine is very attractive, and I keep mine on my counter, even though it does take up a bit of space. I would advise anyone buying this machine to keep theirs on the counter because if it is put away out of sight, it will never be used. The old adage "Out of sight, out of mind" definitely is true!

I am going to keep my smaller Cuisinart to chop small loads. This larger capacity does not do a very good job with a small load, say, 1 tbsp of spices, herbs, etc. It takes more effort to scrape the large bowl than it would have if you had chopped it by hand.

All in all, I would recommend this food processor to anyone wanting to make food prep a much easier task. Yes, the price is kind of steep, but is well-worth it when it produces such fine results. The motor comes with a 10 year warranty, so you know it should last you for years and years.

Bon appetit!!!
cuisinart pro custom 11 - Review written on August 14, 2007
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Rating: 5 out of 5
4 customers found this review helpful, 3 did not.

excellent product - would recommend as a standard appliance in every kitchen - well made
Not the greatest - Review written on May 24, 2007
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Rating: 3 out of 5
6 customers found this review helpful.

Hi there, I have had my Cuisinart for under a year. For some reason it is not pulsing although everything is 'locked' on and its turned on, plugged in, etc. I'm frustrated because customer service has not responed at all. By chance has anyone else experienced this? Could you post your solution (if you fixed it?) Thanks!
Super Frustrating - Review written on May 11, 2007
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Rating: 1 out of 5
7 customers found this review helpful, 6 did not.

Might be right for someone without kids or distractions but I was never actually able to figure out how to get this thing to even start. I was hoping that it would make life easier by chopping food up for a baby and dinner prep and the one time my husband was able to get it to go, it just pulverised everything (and yes, we used the pulse button cautiously). Perhaps these things are just there to make sauces? Then I wish that they would not advertise that they can chop, which feels like false advertising when you just want something that will chop food up. More work than help. A waste of our $, that's for sure.
Quality Control & Customer Service Issues - Review written on May 04, 2007
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Rating: 2 out of 5
8 customers found this review helpful.

The main blade and dough blade were defective on my new Cuisinart DLC-8s Pro Custom 11. So are the replacements sent by Cuisinart. They do not fit properly.

The fit of the blade on the motor base is so loose that when the machine is pulsed on/off there is a loud clunking noise. With the machine off, there is so much looseness that the tip of the blade can be moved almost three quarters of an inch back and forth without turning the motor. (This "free movement" should be about a quarter inch). The dough blade is also loose. The accessory discs, however, fit perfectly.

Loose blades like this are likely to break. The first person I spoke with at Cuisinart didn't seem to even understand what I was talking about. A manager acknowledged the problem and sent a new one, but the new one they sent is only slightly better - it's still very loose. At a local store, I checked another: same problem. Other models of Cuisinart food processors that I checked did not have this problem. Neither does an older DLC-8 that a friend has, or the KitchenAid ones. If you purchase this machine and have a loose fitting main or dough blade, don't hesitate to contact Cuisinart about it.

On the other hand, the large paddle switch controls are much better and easier to use then the switches on other models, especially for "pulsing", which is the primary way of using a food processor. With the included compact / flat cover it takes up much less space and is much easier to clean- again for most people this will be the primary way of using the machine.

If the blade had fit properly, or if I had gotten a better response and a properly fitting blade from customer service, I would have given this machine 5 stars.

I'm frustrated and dissappointed because this used to be a great machine.
Watch your fingers!! - Review written on January 18, 2007
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Rating: 5 out of 5
3 customers found this review helpful, 4 did not.

After using a prep size food processor for the last eight years, I can't believe how fast this food processor works. It's wonderful!!

Just one caution, when you are handling the blades be extra careful - it may not be plugged in or even attached, but the blades are extremely sharp. "Oops!! Darn, I hate when that happens!!"
Not the Cuisinart I have previously owned - Review written on November 24, 2006
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Rating: 1 out of 5
17 customers found this review helpful, 1 did not.

After using a Cuisinart for nearly 30 years this newest model is terrible. My others lasted years and this one less than one. The 11 cup processor mechanism that activates the motor is not aligned, therefore the motor won't start. If I fiddle with it the motor will start for a few spins. It is hard to get the top off. All in all a huge disappointment. I am no longer brand loyal, and will bite the cost and buy a new Kitchen Aid.
11 Cup Pro is the original, classic food processor - Review written on June 02, 2006
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Rating: 5 out of 5
47 customers found this review helpful, 10 did not.

I have owned a Pro Custum 11 for over 18 years and it still works great. Last week I used the dough recipe from "The Best Bread Ever" by Charles Van Over "Great homemade bread using your food processor." The machine worked great! I retarded the dough in the fridge for a little over a day and had artesan bread pizza crust that was terrific. I also grated a half pound of cheese in just a few seconds and avoided using my knuckle buster grater! Par boil some potatoes until a little soft, shred these with a quarter of an onion and you have wonderful hash browns in no time that are fresh instead of frozen. Etc. Etc.

I felt compelled to speak up because of some of the whinny reviews of this product. Some people should stay out of the kitchen and order take out. This product has been in production since the early 70s with practically no changes---Just maybe Cuisinart got it right. Even after 30 years, Cook's Illustrated recently rated this machine a best buy in food processors over newer, slicker looking models for both its low cost and superb functionality and performance.

If you do alot of baking maybe consider getting the 14 cup version of this product. The added capacity and a little heftier motor would do better with the heavier whole wheat type of bread doughs.
Cuisinart or KitchenAid? - Review written on March 29, 2006
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Rating: 5 out of 5
40 customers found this review helpful, 9 did not.

I am the unfortunate owner of a Kitchenaid 11 cup processor (I rated the Cuisinart 5 stars, but I really do not know). Seeing all the negative comments below about the Cuisinart, I sadly have to respond that all the flaws of the Cuisinart apply equally to the KitchenAid. Despite using the KitchenAid sparingly and with care, I have broken 2 bowls (at $40 + $9 S&H each) and one lid at $20 + S&H. Although the KitchenAid motor is well made, the plastic bowls are flimsy and poorly designed. In addition the bowl leaks down the side if liquid is blended. The lid is exceedingly hard to clean. Consequently, I am thinking of replacing my KitchenAid with the Cuisinart.
Another Dissapointed Cuisinart customer! - Review written on December 26, 2005
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Rating: 1 out of 5
24 customers found this review helpful, 16 did not.

I purchased a 14-cup Cuisinart some years ago. I have had nothing but trouble. First the handle stuck while I was kneading dough and I barely was able to pry it off. Then I had problems with the stem. When I tried to get a new one from customer service they told me that they were no longer servicing my older model and suggested I buy a new Cuisinart! Stay away from Cuisinart! I'm looking into Kitchen Aid for my new processor.
very useful and very affordable - Review written on August 31, 2005
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Rating: 5 out of 5
12 customers found this review helpful, 4 did not.

cooking is a lot more easier with this.i use it for almost everything chopping ,slicing,kneading dough for pizzas,rotis and making batter for dosas.turns out perfect and takes less time.cleaning can a bit of pain but worth it.

Same problem with Cuisinart - Review written on October 19, 2004
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Rating: 3 out of 5
35 customers found this review helpful.

I have had the same problem as the two other people who wrote less than satisfactory reviews with Cuisinart processors. I have had a 7-cup for years, and the "flimsy" plastic sleeve that fits into the back to allow the unit to turn on keeps breaking. Each time I have to order a replacement top from a kitchen products replacement parts store. It's about $35 each time. Am getting tired of doing that and am doing research into buying a new machine. After reading these reviews, will probably go with Kitchenaid. Thanks for the reviews.
This is not the Cuisinart you used to know! - Review written on October 12, 2004
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Rating: 2 out of 5
52 customers found this review helpful.

Times have changed and so has the parent company that sells and services your food processor. The quality of materials and workmanship have gone downhill too!

My experience with the corporate machine was horrible. Days of long waits to talk to a customer service rep...never paid off. Each time I called I was eventually forwarded to a recorded message that explained that they were too busy and that I needed to leave my name and phone number. I never did get a call-back. Finally, after several attempts, I was able to get past the initial phone queue and actually talked to a live person who took the information about the condition of all the clear plastic parts on the processor. They were all severely cracked and were not far from flying apart. It seems they knew of the problem and offered to replace the parts on warranty. All I had to do was give them a credit card number to charge the shipping to. AND, nothing would happen UNTIL I sent the old pieces back...again at MY expense.

I sent the parts back promptly, but they didn't ship for another two weeks. And, here is the highlight of the episode... The lid they sent was the wrong one. Another round of phone calls yielded a person that said that Cuisinart had not processed the replacement yet...a full two weeks after they were notified. I still have not received the lid and the processor is useless without it.

BEWARE! This company tries to sell their products in the top-end of the price range, but their corporate customer service system is as bad as it gets...at any price. You can do yourself a favor and shop for another brand. I'm looking at KitchenAid. Shucks, it can't be any worse...and MAY be a much better experience over the long run.
Good performance, but feed tube is a pain in the butt - Review written on October 03, 2004
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Rating: 3 out of 5
26 customers found this review helpful.

I've had my Cuisinart for about 2 or 3 years now, and it does its job really well, as far as chopping and slicing and kneading goes. My complaint with it is that a very narrow and flismy plastic piece on the feed tube mechanism is NECESSARY for it work (I assume as a safety feature). Well, about a year into it, mine broke off (did I mention it's flimsy). I have "made do" with kinda wedging it in place each time I want to use the machine, but then I have to stand there and hold it the whole time it's running. I'm thinking if I ever lose this critical piece, that I will probably buy a Kitchen Aid.
My Kitchen Assistant! - Review written on August 03, 2002
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Rating: 5 out of 5
15 customers found this review helpful, 5 did not.

I just got my Cuisinart DLC-8SBK yesterday. So far I have mixed a cake, shredded coconut, sliced pototoes, made cole slaw, chopped onion; green pepper; tomato, and tonight I made the BEST Guacamole I have ever tasted! It is a heavy-duty, powerful, get-the-job-done machine.You should have seen the pretty,fluffy shredded coconut! I do not know how I have survived without it. The feed-tube assembly took me a little while (an hour!) to get used to. And I wouldn't suggest mixing a cake as your first project. Would be better to get used to it before doing anything liquid. So easy to clean. This machine is mine now. We are partners! Tomorrow I will try to make some bread.
Great product - Review written on December 26, 2001
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Rating: 5 out of 5
11 customers found this review helpful, 3 did not.

I gave this to my wife for Christmas and she loves it. 11 cup food processor does everything and more. With all the attachment and features its a great deal at a steal of a price !!!
Cuisinart DLC-8S is Shoddy Shadow of former Cuisinarts - Review written on December 06, 2001
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Rating: 1 out of 5

My 1987 DLC-7 is my 3rd Cuisinart. It has had daily use and is worn and has a small problem. I ordered the DLC-8s only to find it cannot compare to my old machine even in it's state of advanced age and I am returning it. For example the cord is short and light weight. The bowl is actually smaller...11 cups is really an exaggeration. The motor is 5.2 amps compared with the 6 amps of the DLC-7 and the DLC-8S is lighter. The deciding flaw however is the poorly designed switching arms on the feed tube. They are flimsy and an accident begging to happen. I am going to have my old machine repaired and look at the Kitchen Aid processors. Very sad to lose an outstanding product.
Fine performer... - Review written on September 01, 2001
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Rating: 4 out of 5
25 customers found this review helpful, 3 did not.

We received this as a wedding present, but frankly, we don't use it as often as we probably should. Why? Because set-up and cleaning often just are not worth it for preparing meals for two people...If we were preparing meals for a larger family, the power of a processor would be more useful versus the cleanup.

What I have used the processor for, which it has done a good job of, is slicing or shredding potatoes, onions and squash for hash browns or casseroles.

The quality of the Cuisinart seems nice to me, although it doesn't have quite the same solid feel as our Kitchenaid blender, which we use far more often (especially for smoothies).

Sad end to a noble name - Review written on February 20, 2001
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Rating: 2 out of 5
128 customers found this review helpful, 6 did not.

Cuisinart is practically synonymous with food processor. When the French were manufacturing them years ago, you couldn't touch another blender, processor or kitchen appliance that would do more. But the manufacturer changed, and so did the Cuisinart.

My cuisinart bowl cracked at the base. To their credit, they did replace the bowls. Now the knives, the most critical part of the food processor, are no longer the same.

In addition, if you do heavy breads (we like to do rye) you will find that the stem can overheat and the bowl can stick on it for a bit (until you figure out how to get it off, not easy, let me tell you.) I once even had the plastic dough blade stick onto the stem.

The bowl isn't so easy to clean, either. I give it three stars because it still slices and dices with the greatest skill, but overall, I would not buy one again. Sad....

No Bread Mixer! - Review written on January 29, 2001
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Rating: 2 out of 5
20 customers found this review helpful, 6 did not.

My main reason for purchasing this item was bread making, i.e. heavy breads. I reasoned that this machine would save me a great deal of time. It simply does not have the power needed for heavy dough mixing, so I have placed an order for the Kitchen Aid stand mixer. I hate having so many small appliances around my small kitchen. Sure wish someone would design a food processor with a transmission and variable speeds. I usually work my breads on a butcher block using a small childs bat. It takes extreme kneading if you intend to really bring up the gluten in home ground wheat flour. Not being into sauces and fancy things, don't know what I will do with this machine.
Very sturdy, and easy to use. - Review written on September 05, 2000
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Rating: 5 out of 5
42 customers found this review helpful, 6 did not.

I have enjoyed the use of the food processor. One of the features that sold me on this appliance, was is that it is easy to put together. Some food processors are difficult to assemble. This is clearly not. There is only one way to place the bowl, and the remaining attachments. I like to no nonsense buttons of 'on' and 'off'. I like the fact that it is heavy, and it isn't apt to go sliding around on your counter.

The dough attachment is perfect for making wonderful bread without needing, by using fast acting yeast you can have home made bread in about 90 minutes. Pie dough is a snap as well. I have used mine for the standard chopping, slicing, and even mixing up cookie dough.

If you want something that is simple to use, and does a fantastic job, I would certainly keep this one in mind.

A solid performer, with a few limitations - Review written on June 18, 2000
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Rating: 4 out of 5
62 customers found this review helpful, 1 did not.

I've used my Cuisinart fairly hard - I make mustard (from mustard seed) on a small scale for sale at a farmer's market. I've had it for six or seven years now, so mine may not be identical to this model. But the number and the specs are.

You can swamp the machine in too much liquid - I can process up to about four cups of fairly liquid stuff, but no more or I have an overflow to deal with.

A dishwasher does a good job of cleaning the bowl and knife, and the knife has held its edge well. The bowl has a certain number of scratches after heavy use.

I've hardly ever used the plastic blade - even for dough, I use the steel blade. I have a few shredding/slicing disks, which have seen a reasonable amount of use for large scale salads, turkey stuffing, and sauerkraut. (sp?)

It doesn't dice. There's no technique by which true dice can be made in a food processor. You could use the processor to slice or even julienne and finish by hand, but it's too fussy.

Great for dressings and pie crust... - Review written on May 04, 2000
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Rating: 4 out of 5
11 customers found this review helpful, 6 did not.

I tend to use a blender for pureeing soup and knives for chopping and dicing. However, this is the perfect tool for making dressings or shredding cabbage. It also works REALLY well for cutting cold butter into flour for pastries and pie crust.
There are better choices. - Review written on May 04, 2000
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Rating: 2 out of 5
195 customers found this review helpful, 13 did not.

This food processor is made in China. For the same amount of money you can buy an 11 cup Kitchen Aid. It runs smoother, has the slicing blades and a mini bowl. The blades are Sabatier and are excellent. We tried both machines and returned the Cuisinart.
Compare to the KitchenAid before you buy - Review written on May 03, 2000
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Rating: 3 out of 5
278 customers found this review helpful, 22 did not.

We headed out not long ago to buy a food processor and I would have *sworn* that the Cuisinart would be my choice - it's practically synonymous with "food processor"! A quick look at the new KitchenAid model changed my mind, though.

We were told that Cuisinart isn't being made the way it used to be - lesser quality blades, for example. The old blade-maker now provides KitchenAid with their blade, incidentally. Comparing the two models side by side, it's quickly apparent that the Cuisinart isn't nearly as well-made and it's much harder to clean than the Kitchenaid which is basically a single, sealed, "wipe clean" surface.

I hated to turn my back on a legendary product, but we've never looked back. Compare before you buy, especially at the identical price.

Good family processor - Review written on April 28, 2000
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Rating: 4 out of 5
8 customers found this review helpful, 1 did not.

Cooking for a family, it's so nice to have Cuisinart's large food processor. It helps in many ways as I prepare meals--slicing, mixing, and chopping. What used to take forever now takes minutes. I've had my Cuisinart for a while (I received it as a gift; I didn't buy one because I never thought I would use it), and it is as reliable and sturdy as the day I unpacked it.
time saver - Review written on April 28, 2000
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Rating: 4 out of 5

I received this food processor as a wedding gift and it's been such a timesaver. It's great for prepping for a dinner party because it can handle large quantities. The regular blade works really well on all vegetables--the only one I've had a problem with is onions, which either don't get minced enough or get too liquidy when I try to make the pieces smaller. Other than that, the shredding attachment is great for zucchini and carrots and the slicing attachment works well for slicing potatoes or squash. The mixing attachment even does a pretty good job with dough. Of all the small kitchen appliances I received as wedding gifts, this is by far the one I use the most.
Great product - Review written on April 28, 2000
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Rating: 4 out of 5
3 customers found this review helpful, 3 did not.

We use this processor for many things--from shredding/chopping veggies to mixing dough. Even though we've used ours for a couple of years, the blades have remained very sharp. These processors really reduce prep time, especially as my wife hates to chop by hand!