This is only my second advanced remote like this - first was a Phillips Pronto. This one leaves it far behind.
I didn't research too much, just knew I wanted something programmable for my media center and TV. So it was a great surprise to plug in the remote, tell it what I had, and offer preprogrammed options based on those devices. So it has all the steps to get to all the options on my media center PC, saving me even having to set up the steps! It does it automatically. Incredible.

What I expected to be about a 30 minute job to set up the various macros for the options on my media center (listen to music, watch DVD's, watch my movie files, look at pictures, watch live TV, go to recorded TV, etc) was actually about 4 minutes, and it wouldn't have taken that long if I had been familiar with how the software was going to work rather than just delving into it blind. But it's so straight forward and simple that you CAN delve into it blind. Even the remote will double check that things worked right and offer to adjust things if they don't, asking obvious things like "did the TV turn on?" and fixing it if it didn't.

Even turns on the backlight and screen as soon as it senses it was picked up, so unlike most, you don't have to press a button to get the lights even to turn on. Very nice touch that I had never though of, but once I experienced it I thought "This is obvious, why don't all of them do this?"

Selectable 12/24 hour time format (something nice when I find it since I prefer everything in 24 hour format), even can program how long the backlight buttons and screen stay illuminated.

Ergonomics are outstanding. It has, for lack of a better term, two "detent" positions. There are two major parts for use, one is the normal transport buttons, one is the main select d-pad. So the bottom of the remote is sculpted so that it fits perfectly in the hand if you are holding it in either of those most used spots. So it's always comfortable regardless of whether you're holding it farther back for the transport controls, or farther forward for the selection controls.

Buttons are about the best I've ever felt on a remote. Nice positive feel when you press them. Like my preference for Thinkpad keyboards for laptops. It just feels better than everything else.

I was expecting something good, but this exceeded even my wildest expectations. I used to think the Pronto was a cool remote, but this one is just outstanding. Worth every penny.

Love the product. It's easy to set up and easy to use. Also, eliminates the need for multiple remotes. The TV room just became alot neater.Logitech Harmony One Advanced Universal Remote

This is a great remote. The interface is easy and intuitive. The cradle is sleek and fits in modern decor. Programing is a snap as long as you mapped out you inputs. I have an older vcr and the remote was able to learn commands by aiming the old remote to a sensor on the harmony. options galore! I love the programable icons for favorites. I have never used another universal, but I will never try another as long as this one is around.

I already had the Harmony 880 which I would describe as a great universal remote, but I purchased this as part of a promotion with the purchase of a new Panasonic TV. This adds the touch screen, which is easier to use than the small buttons on the 880. It also has a better arrangement of the fast forward, play and rewind buttons. Both use the same software which makes programming very easy. I cannot possibly imagine any better universal remote than this one.

We've had the Harmony 800(?) since it came out, and it's caused us nothing but headaches and more headaches. We finally bit the bullet and bought the Harmony One...and can't say enough about how happy we are with this remote!!! The signal is incredibly clear and fast, where as the 800's signal was downright frustrating. The touchscreen is great UI improvement, and the overall feel of the remote is more natural and ergonomic.

The only hiccup during installation was with the included software. I had to go to Logitech's Support Site to download the latest software. After that, it was a piece of cake to transfer all the settings from the 800 to the new remote.

Note: Buying the One from Amazon made the purchase an even better decisiont due to the great competitive pricing and Prime Shipping.