I've spent (wasted) a lot of money on various things to keep my wood floors clean but this one is a keeper. Shipped quickly, easy to put together, ready to use almost instantly, does a fantastic job with little effort. Oh, and weighs almost nothing so it's easy to get up and down stairs.

got a great deal on it. decided to try on my tile floor...it got hot, but not nearly as hot as it probably should, lots of dirt on the pad but it got so soaked w/ water that it couldnt pick anything up anymore...got half a room done and had to stop to wash and dry the pad. overall waste of money, yeah it got up alot of dirt...but it was not worth it. Also having to push down on it to get the steam out really hurts after a while. dont waste your money.

I received this product for a Christmas gift in 2007. I absolutely loved it at first. I have all hardwood in my house, and I had been cleaning it on my hands and knees forever. This product was great and cut my cleaning time in half. You do have to vacuum first, but you do with a regular mop as well. As you push forward, you get a steam from the bottom of the mop, and you really feel that your floor is sterilized, which is good when you have a toddler. After using the product for about 9 months at least twice a week (following the directions carefully), the mop began to spit and either produce too much steam or no steam. I finally contacted customer service and was surprized to find they outsourced customer service to INDIA! It was extremely frusterating! After about 1 hour on the phone trying to communicate and answer endless irrelavant questions, I was told to pay for shipping to Pine, NC and send $9.95 return shipping and they would rebuild my product. I figure if it's going to cost me $20 to refurbish this mop, and because they are outsourcing, I will just buy a different brand.

After using a regular mop on my travertine floors I was desperate for something easier to use. Unfortunately, I found this product to be a complete waste of money. I immediately found it does not produce the amount of steam advertised. In fact, it hardly produces any steam. It left streaks, even though I mopped over it 3 times and changed the pad. I do not recommend this product except for small areas and perhaps for linoleum floors that are coated.

Does not get corners at all. You need to mop back and forth. If you go sideways it feels as if the handle will break.