This is the second iGo product I've purchased -- the iGo adapter for my treo 700p failed within 3 months of purchase. The DC power cord from the unit to my Laptop failed after using it just a few times. Given these two experiences and finding several reports on the internet citing the same problem, I say iGo needs to engineer their products better.

Another issue I have is the rather annoying reconfiguration of the tips: each unit has its own set of adapters. So, if your old tip fails, you might not be able to find a new tip that's compatible with your converter.

To sum up: iGo sucks.

I've had mine for a year and it is wonderful! I also purchased the Dual Power Accessory and have tips for my cell, Kindle, GPS and camera. The convenience (not having a gazillon chargers) and ease of changing tips is great. I have had no problems at all and would highly recommend iGo products to anyone.

I started using IGO products about 2 years ago. I don't mean that I own several IGO products. I mean that I've been replacing the same powercord over and over again for the last couple years. About two years ago my original power supply for my Powerbook G4 fried. A friend told me about the IGO product line and suggested that I could get a replacement cord for the same price (about $80) but enjoy much more versatility with the new cord. I bought the IGO and it worked fine for about 8 months. One day, however, the brick (power supply) quit working. I took it back to Radio Shack where I purchased it and they replaced it. Four months later, the second brick went bad. I took it back to Radio Shack but this time they told me the return time had expired and I would have to deal with IGO directly. I contacted IGO, explained the situation and got an RMA. I sent it back to them and then received a new one. This one lasted about 3 months and the brick blew out again. Finally, I decided to toss the piece of junk and I bought a replacement power cord from an online supplier for less than half the price of the IGO (about $35). Its worked without a hitch. In the meantime my wifes IGO which we purchased after I got mine, has just given up the ghost. It was about a year old. The ring on the tip split and stopped feeding power to the laptop. At the same time the light on the power supply started to glower and finally stopped working. All told, we've gone through 4 IGO's in two years. Rather than deal with having to return an IGO for a fifth time, I told my wife to toss her IGO and I purchased her another $35 special. IGO looks and feels solid and the idea appears great on paper - buy one power cord to use with a wide variety of appliances. The only problem is that they don't stay working long enough to be worth the high price. If you enjoy returning items every 6 to 8 months, buy an IGO. If you want something that isn't going to crap out on you in less than a year, buy something else.

I have been using this on the road for a few months, in conjunction with the optional "phone tip charger" adapter (273-1787), and have used it to power both an older Sony and Dell laptop with the included tips, and also two phones and a PDA with the adapter above. Very nice that it runs from AC or DC. Bright blue LED actually also worked as a night light for 3 year old daughter in a hotel as well! Cary bag (included) is big enough for all the tips, with enough room for all stuff, including the adapter above.
Only notes - at 70W, this will not be powerful enough to charge some newer laptops, need a higher power one.
Also, make sure to keep the reference card in the case with the list of which plugs go for which laptops.