I bought this only because it was the only epilator that reviewers mentioned as being quite a bit quieter. It is less noisy than my previous braun silk epil. I wouldn't say it's quiet, but it's less likely to make my ears ring. On the lower setting I could watch tv with it on. Noise is subjective so YMMV. I have tinnitus so every decibel matters to me.
It doesn't seem to work as well as the braun with regards to hair removal though.
If anyone knows of a truly quiet epilator please let me know in the comments area!

I have had several epilators over the years, and this is one of the more disappointing ones I've owned. It's a lot wider than my old one, making it hard to control as well as hold, meaning that I've already dropped it twice, which causes the head to pop off and fly away...always under something. It's also a lot louder than my old one (a Remmington that is no longer in production) and there's never any secret as to what I'm doing when I turn it on, even if I'm in the back of the house with my door shut. Thirdly, I think it breaks off more hairs than it actually pulls out. I'm certainly no newby to epilation, as I started with the old twisted wire type, and have upgraded several times since, but this was a step backwards, not forward. Perhaps if I had no experience with this type of hair removal I'd be more satisfied, but I know better and now I'll be looking for a better one and just use this one for backup, travel, and such. Basically, it's better than shaving, but not by much. Certainly not worth the price.

After the initial shock of hairs being ripped out, the subsequent uses are painless and easy. I used it all over my body and it amazes me. No more paying for waxings. Note: be careful of skin that is thin, stretch it out!

The customer service is excellent. if there is any problems they will work with you in a timely manner. The product does remove the hair too!!

The order and delivery process was seamless. I owened this product before and vowed then to replace it with a newer model. Total satisfaction.

Antonella