I was able to open one watch with this. The rest I fought for hours trying to get the pins to stay when i went to unscrew the back. don't waste your time with this. i'm ready to throw mine in the garbage.

I was getting tired of using needle-nose pliers to get the backs off my watches, so this was the perfect product for me. It was mailed quickly and is as described. I would buy from this company again.

I used to take all my watches to my Clock doctor. Even though he never charged me for battery replacement, the trip was generally a chore although I miss the visits. This item allows you to do battery service at home with very little hassle. Just take your time and make sure you have the pins lined up and snug to outer case grooves. Bravo!

This is a decent tool and a very low price. It's obviously not a high-precision device, but used carefully can get the job done. I stress "carefully". If the tool is not adjusted to exactly fit your watch's cover plate, you're almost certainly risking serious scratches on the cover.

The unit I received was only "OK" Both of the adjustments worked smoothly, but one of the pin sockets did not contain a detent ball, so that pin was loose and wobbly. One of the other detent balls was stuck and I had to move it with a screwdriver before the pin could be fully inserted. I put a couple of layers of transparent tape on the pin base and that cured the "loose pin" problem.

However, the wood case is very nice. :-)

I guess this is a love it or hate it item. I hated it and I sent it back. It didn't come with any instructions. I guess I got a different tool than the people that said it was easy and wonderful. I'm a college grad and I couldn't figure it out. I emailed the company and they sent me directions but they talked about a vice..what vice? and how it opened up..it did? The pins had no way to stay in place. Too frustrating and it didn't open a thing. You know what did open my watch? A sharp knife! Worked like a charm and it was free!