I did tons of research on toasters before replacing our dead toaster oven. It was the first real toaster we'd had in 15 years as we've always gone with toaster ovens instead. Most of the reviews on this toaster were good so I thought it would be a good choice. While it is working, it's only been 6 months and already the lever on one side (left side when facing the toaster) no longer lifts up the toast using the extended mechanism. I will have to pay like $20 to ship it to an authorized repair place.

It does seem to take a long time for toasting. The toast is always uneven, from day 1. It is always darker on top than on bottom. I'm also a little perplexed why such a huge toaster has to have such small pieces of bread to fit into it.

I sort of wish I would have either just gotten a cheap toaster or replaced my toaster oven with another one. But you live and learn.

In all honesty, it's not a "bad" product, it's just not as good as I'd have expected for the price. I'm disappointed with the amount of cheap plastic used to make this expensive toaster.

The Krupps toaster arrived quick.We tried it out upon arrival and were di
sappointed.The toaster has 2 levers with each lever operating to drop 2 slices of bread.The lever on thevright won't work.We have to manually hold it down on the first toast.After the first cycle it'll work and stay down as it's supposed to but when cold it will not work.The toaster is uneven in browning with the top half of the slices darker.The toaster is very slow.If the right lever would work I could overlook the other bad points.We could have sent it back but shipping charges precluded our doing so.We just write it up to being a costly lesson.We don't recommend this toaster.BEWARE!Ours is a LEMON.....

I did alot of research looking for a toaster before deciding on this one. I chose this site because I trust Amazon and it was the best price I could find online!

After several unsatisfactory toasters, we've found one that does the job. Particularly appreciate slot sizes, and ability to easily raise toasted slice up in order to extract it. Not super speedy, but quite acceptable performance.

what a shame! it worked well until the lever mechanism broke with very ordinary use. so much for the warranty, we have to send it for repair, at our expense and it will take 4 to 6 weeks.

we bought the electric teakettle and the lid closing mechanism has broke in 2 months. they will just replace it, no send back.

krups needs to work on their reliability. thank goodness amazon has such good prices, otherwise, i would be furious. we will try the same toaster again and hope for the best.