I bought this because I saw in on a home show on cable TV. It looked like a great idea for both hot and cold coffee.

Anyway, I love it. No more dripping carafes. The temperature was perfect for hot coffee; I didn't try the iced feature yet.
No more burnt coffee. The idea of ajusting the strength and the 1-4 cup option is great.

I know people are complaining of leaks. It may be a "fitting problem." that is, you may not be clicking the parts together. Also, the owners manual and unit parts specifically state not to place it in a dishwasher. I wouldn't be surprised if some people put them in the dishwasher.

As with all electronics, even these trivial ones, read the owners manual.

This is an awesome machine! Price is good and features are better. You can use a travel mug directly from the machine - lightweight and easy to use. Not messy, AND you don't need a flashlight to see if your cup is getting close to full like the Cusinart that we replaced. My husband and I LOVE this machine!!! We would recommend it to anyone who likes an excellent cup of coffee, a 24 hr timer, 1-4 hr choice of keeping it hot without scorching the coffee...and on and on!

i have had this for about a year and the leak is so bad i can't use it anymore. the coffee reseroir leaks between the sides and bottom at the seam. i get coffee leaking all over the counter top. it made great coffee but seemed to need more frequent cleaning than other coffeemakers i have used.

We love this coffee maker as all we have to do is place our cups under the spout and push. This is the best.

I received this item on September 12, 2008. It was great until October 21, 2008 when the valve that keeps the brewed coffee inside the maker, which is released so coffee will be dispensed when you press your cup against the lever, gave way and hot coffee poured out everywhere. There is no way humanly possible to get the rubber gasket reseated. I worked relentlessly at it for an nearly an hour (I am not a quitter), but finally had to give it up. It will be too costly and troublesome to send back to manufacturer, so I will just get back out my old tried and true Braun. This is a handsome machine with a great idea, especially convenient dispensing, but some engineer needs to go back to the drawing board on this one.