This thing is the pits. I ordered it after reading other negative reviews attributing them to operator error. Wrong. The opening is not long enough to reach from the center of the larger grapefruits to the rind so it can get the entire thing. The scoop is not deep enough to reach the bottom center, and while the mechanics work as described, I only got pieces out that meansured less than an inch in length. Two-thirds of the pulp remained in the section. I ended up returning it stating it does not perform as advertised. You're better off with the trusty grapefruit knife or grapefruit spoons.

If you want to throw away half of your grapefruit - this is the tool for you. This was returned for refund.

Surprised to see some positive reviews on this item, as it was one of the worst kitchen gadgets I've gotten. I've used citrus cutters like the Orka Grapefruit Cutter and those work pretty well, and I thought this looked like it might work similar but with less mess. Problem is, it simply does not do the job! It leaves so much grapefruit behind (when you can get it to cut a section at all) that it's hardly worth using as I have to get a knife out to scrape all the stuff it left behind. Avoid it, and just get yourself a good grapefruit knife.

I'm very disappointed in the actual performance of this product, especially after reading so many positive reviews. I find it wastes a lot of grapefruit, it doesn't cut well so it takes too much work to get out a single piece, and it makes quite a juicy mess. Bummer! I'm going back to peeling and sectioning by hand since it's faster and I get more fruit.

I was extremely disappointed with this product. I saw it on TV, & hunted it down online. It cost almost as much in shipping as the purchase price, so you can imagine how unhappy I was when it didnt work. I follwed the meager instructions on the wrapper,3 pictures, big deal. I wasted quite a few grapefruits, getting nothing but juice and mush. THEN I wrote to the company's website, & have heard nothing. All in all, I spent over $16 for a product that doesnt work. I wouldnt reccommend it to anyone. By the way, apparently you cant submit a review without at least one star, but trust me, I wouldnt even give it that!