Since charger arrived i have been extremely pleased with the ease and adaptibility of all the functions of the unit i received. i would recommend this item to other palm treo users.

My Treo actually looks good in the cradle. Too bad it doesn't work! I will be sending it back. Despite the other bad reviews, I hoped beyond hope that I would get to enjoy this product. However, it wasn't meant to be as I did get one of the faulty ones. But...I give it a star for its attractiveness.

After buying a used Treo 650, I've picked up a number of accessories, including this cradle kit. I've found it to be almost essential.

Prior to getting the cradle - I charged and synced via a Palm cable and an after-market charger. This was unsatisfactory on two counts. The charger plug was loose, and had to be wiggled just right in order to charge. Worse, the Treo wasn't designed for table use. Picture a slippery Treo resting on a table on it's rounded back, with charge and sync cables maybe hanging off the edge of the table, and perhaps waiting to get snagged.

In the cradle, though, the connections are tight and the unit is held very securely and can't be accidentally dislodged. I can use it in the cradle without picking it up.

Yes, you lose access to the headset jack - but then again, the jack is too weak to dock with without damaging it. (And too bad it's at the bottom of the phone, rather than the side.)

The charging drawer is a convenience, if you use a spare battery. Keep in mind though, that the cradle will charge only the phone or the spare, but not both at the same time. The phone gets priority. The charge light, by the way, is for the spare only.

I like the modularity of the kit - the way that the power supply and sync cable can be used independently of the cradle.

If you have bluetooth, this is a GREAT product because you can simply leave your phone in the upright charger and make hands-free calls. Charger does appear to stop charging when the battery is full (red light turns green on the phone and then the charge is simply "maintained"). There is a SYNC button on the front of the charger; however, I don't use that because I use "over the air" sync. Good product for the price.

i've had my palm for about 4 years now (various models of the phone), i've bought extra chargers, cables batteries etc.. This is very useful except two things..

1) I can't charge my treo bluetooth head set -would be nice to be able to have slot to stick that into.

2) i got this mainly for the spare battery and allthough not everyone will need this .. you can't get to the spare battery that is charging behind the phone unless you take the phone out. I need that as i have other phones that I use and may need that spare battery. I have seen other docks that have a battery slot in the back, this one is in a flip down panel behind where the phone goes.

it charges and syncs great, price was excellent value, international plugs not necessary but seems palm wants you to have it.