I bought this last year and just upgraded to 2007 lets see how it works.
2006 verson was great i never had a single virus in last 1 year 3 months.

I bought this product based on independent reviews by consumer and PC magazines. The product's performance was OK, but customer service was a headache. The serial number on the CD that was shipped to me came up as "invalid" when I tried to install the software. I had to call customer service, who gave me two more serial numbers before the software would accept one as valid. Now, one year later I want to upgrade my software to the current version (to save $$ over a new purchase) and guess what? My serial number is invalid and in order to upgrade via the Trend site I will have to pay more than what Amazon would charge me for a brand new CD. I will most likely switch to ZoneAlarm because of the hassles involved in registering and upgrading this product.

If I could give less than 1 star for any Trend Micro product I would. It gives too many false positives when you don't even have a virus. You are going nuts trying to find where the virus is and there is not even one there as Trend told you there was. Avoid this like the plague and save your hard earned money. It's a piece of crap.

My subscription is expiring in a few days and this suite is impossible to renew. They are trying to force you into 2006 security suite for the big bucks and buggy software. 2005 works fine until I have been thru the runaround 3 times with e-mail customer support. I won't pay for their telephone customer support, trend micro will force me to buy another brand because of this. Shame on you pcillin.

When I click the "update components", I'm continually told that "the feature is still initializing, please try again later". This will happen even if I've had the program open for hours. I've contacted trend micro, followed their instructions for a workaround, but that still didn't help.