This is a fantastic unit. Easy to operate and sounds great. BUT! Unless you are an automotive electrical expert I wouldn't suggest trying to do the install without ordering the adapter cable set that matches your car and radio. Parrot's instructions are crap. And their web site isn't any help either. With the adapter though it's just plug-n-play. No cutting or splicing ANY wires.

My wife and I *really* loved this unit. It looks good, it was relatively easy to install, fit nicely under the dash and it was very easy to use. But we ended up sending it back.

It seems to have an issue with heat. We live in Southern California and it seems that every two to three weeks or so, we'd get the "white screen of death": just a blank white screen, sometimes with an odd warning tone or sometimes completely without the tones you'd normally get when it powers up. And when the ignition was turned off, the unit would stay illuminated and not power down as it should.

The only solution to this (after two calls to Parrot and another to Crutchfield) seems to be to pull apart the dash and reseat all the connections on the main controller, as well as the cable connection on the back of the display. Kind of a pain-in-the-you-know-what in my wife's Honda. Add to that having to enter the security code on the radio (I now have it memorized!) and reset all the stations (those too!). I've now done it at least six times and I'm tired.

We considered getting a replacement unit, but we have read other reports of heat induced failures on the internet and didn't want to go through the replacement process only to have this keep happening. And I hear the 3200 suffers from similar problems.

I also have to say that Parrot support is less than stellar. At one point I had to leave a message because no one was available and I waited for a call back for a week. I sent additional eMails with no response. I finally had to call them again and got an answer to my question. This is not the only lackluster experience I've had with them. We had issues with another underperforming Parrot product as well and had about the same level of service.

So, if you are considering buying this, think about where you live and if it *ever* gets hot - even in the summer. Or, for that matter, if the inside of your car ever gets really hot. You might end up going through what we did. I wish I could say otherwise, because this *seems* to have everything you could possibly want in an aftermarket hands-free device.

But I can't.

MF

The product works great (would have given five stars, but system would not let me). I like the way it works with five diffrent phones and a GPS. Good system.

I have a new car with built in blue tooth, then I got this for my other car. works just as well. M very happy!

I had my doubts about the hands free bluetooth technology. I was proven wrong. It sounds great the mic works with clarity. I'm a fan of the volume adjust on the unit, If my windows are down I can turn it up to hear clearly.
It downloaded my phone book into it when I did the initial install, so the screen displays who's calling. the only downfall is accusations of animal cruelty when I say I have a parrot in my car ;)