I got this product with the idea of repairing CD/DVD media with easy. But that wasn't the case. The system will fix lite scratches from the media but not the deep ones. And a major problem with this device is that you have to put pressure down the lid for it to work "the latches that hold the lid close don't work very well". Sorry but I don't recommend this product.

Sounded like a good idea but it never worked the way I thought it would... there is a place not far from home that fixes DVDs for a dollar... my advice is to go that route. Find someone to fix your discs for you. This is not worth your time or your money!

This is a great product, the only bad reviews it should have is if it is missing accessories or the motor breaks. Anything but that, I have a few things to clarify here.

1) This product, like many others, will only repair light scratches. If the scratch goes on deeper than the polycarbonate layer on the disc or is on the top side of the disk (aka If light can shine through it), then it's pretty much FUBAR and you would have to throw it away because the data is permanently corrupted. Always remember to put your discs back into their cases. That's what cases were designed for.

2) Use the yellow pad for tiny scratches and the pink pad for the much bigger ones and don't forget to always use the blue buffer pad afterwards. People will just run their disc through once and expect it working like magic. Nothing's that easy. Also, don't forget to wipe any dust or dirt off of the disc before you put it in the machine. The particles will be rubbed against the outer protective layer, making it worse.

3) People who've posted reviews have complained about their discs having more scratches, in a round radial pattern. This is what it is supposed to do! The radial pattern scratch helps the laser bypass the previous scratches on the disc itself and does not affect the disc at all. If you don't believe me, google up a website on CD Technology and read for yourself.

4) This doesn't technically remove the scratches 100%, it just makes them readable. It's not guaranteed to completely remove every scratch but it will still play. If you're that obsessive-compulsive and want every scratch off of it, then go and fork out $500 for an industrial CD buffer and then go seek therapy.

I've used this product many times (The correct way) and it has always worked for me for my DVDs and Xbox 360 games except a couple of gouged discs that were a result of a major accident. I advise against using it for microdiscs or Gamecube games.

This prodiuct does a great job at fixing dvd's. I have 4 children and they are very tough on movies, games and music. This product fixes most of the issues.

I had two CD's which skipped a little bit while playing. Nothing huge where the CD stops or jumps to the next song. The CD would skip a few seconds in a song, thats it. So, after reading the rave reviews on this product I was sure this was going to be a fix. What a failure this is. It did nothing to improve the skips on the CD's. I even tried following some of the other customer directions from this site because they say their methods work better than the instruction manual. Like one of the customers who thought his method would work on page 2 I tried his method by trying to repair each CD for up to 2 hours! 2 hours! That is a ridiculously long time to repair one CD and since I had nothing else to do last night I tried it. You guessed it, didnt do a dam thing to improve the CD. What a waste of money.