Does nothing. leaves smudges to be removed with a cloth on cleaning. so it doesn't remove scratches and it does a half asked cleaning job. This thing makes a tee shirt and tooth paste look like break through technology.

Normally I check reviews before buying any electronic. But we are going on the road tomorrow and I wanted to fix the kids DVDs before then. I go to Target and get this for $20.

Absolute waste of money! The DVDs have gone from playing but pausing/freezing from scratches, to not playing at all. Since I foolishly trusted this product to be worthwhile, three DVDs are toast now, thanks Memorex!

You can bet two things:

A. I'm not buying any electronic without looking it up first.
B. Memorex is going to get a steady stream of complaints.

Don't waste your money, this thing is useless.

I bought this product for $20. Tried to repair a couple of CD's with it, but this device created more circular scratches on the disc.

Please dont ever buy this item.

I only give this one star because there is nothing lower. This did nothing but put a dent in my wallet. Does not work AT ALL!

First, why have a personal DVD repair system? For me it was when we're watching a movie and it starts pausing and skipping, and I have a better alternative than to just give up trying to watch it after cleaning it with windex doesn't work. If the Optifix doesn't work, at least I had a better way to try to get the movie going again.

I believe their is no such thing as a perfect DVD repair system. However, some DVDs are borderline dirty/scratched that a good cleaning and a turn through the "fixing" mode should bring SOME of those DVDs back from the brink.

With that in mind, Optifix works, though not perfectly. I have three young children that can be rough on DVDs (especially the children DVDs). Using Optifix to first clean, then attempt a repair, and then clean again, I have about a 60% success rate of returning DVDs to playable status. That's the good news, and by itself should rate a four star review.

The reason that its three stars is that the pads need replaced frequently. They get worn out fast, especially when unused for days or weeks, and can start to scratch the DVDs themselves if not replaced often. Twenty uses is about the maximum. So if I "save" 12 out of twenty disks, it probably saves me $120 - 240 in having to buy a new disk to replace the old one. Heck, even "saving" one or two disks per kit that you like well enough to rebuy is worth the $8.00 or so for that kit.

My only response to the "it scratched my DVD even more" one-stars is this: First, the disk wasn't working already if you were trying to repair it. Second, replace the pads more often, especially if you haven't used the device in a while.