Unit works quickly and there is no mess. I find it to be a very good product.

I had one of these before but I had to replace it when I bumped it off the counter top. I instead bought a Mr Coffee four cup brewer which I tossed out because of poor coffee making. The difference is in the cone type filter basket which directs all of the hot water over all the grounds so you get a better cup of coffee. The wide basket of the Mr Coffee sometimes has water pouring over the edge of the filter where there are less grounds and the other times in the middle where you still don't get a consistant tasting coffee.
Having two travel mugs is very convenient for two people or you can use just one. The mugs are well made and keep coffee very hot while on a road trip.

I had this for less than a year and it just broke. I drink I cup of coffee every day, so I'd say I got about 250 cups out of this before it died. :(

Coffee maker works well and even makes two cups without any issues. Coffee tastes very good and is hot enough to add a lot of cream or milk. Very easy to use and economical since you only use just enough coffee to make one or two cups (I had a larger coffe maker that always seem to waste coffee). I had only one issue. I bought it directly from Melitta and the coffe maker did not have the filter basket. I sent an email to Melitta Customer Service but still have not heard back from them. I am using coffee maker with just filter sitting where filter basket should be. Not happy with customer service response.

Seems to be the real deal. The house coffee snob is more than satisfied with the end product, and it is convenient in a low tech way.